QuickBooks OLSU 1013 Bank Feed Error
                     How to Troubleshoot 
QuickBooks Error OLSU 
1013?
QuickBooks OLSU 1013 Bank Feed 
Error
In this article, we will delineate the reasons for "
QuickBooks Error OLSU 1013". Further, we will talk about various 
interesting points prior to learning the troubleshooting process.
A QuickBooks client might be confronting various kinds of error codes on 
the off chance that the QuickBooks Desktop doesn't have banking set up 
appropriately. One basic error code that frequently seems is QuickBooks 
error OLSU 1013. It holds clients back from updating their record related 
information and regularly pops-up when you attempt to set-up online 
banking in QB accounting software.
What is QuickBooks Error Message 
OLSU 1013?
QuickBooks online, upon confronting issues or glitches while connecting 
with your bank, shows an error that read – "An unexpected error 
happened. The branding and profile workers couldn't be gotten to." You 
will have two choices on the screen – "Snap Cancel to stop setup and retry 
setting up the record again for online services." 
In the event that the issue endures subsequent to attempting the choices 
referenced above, you can call QuickBooks support. Likewise, you can 
attempt the accompanying troubleshooting steps we will give your to fix 
heating error code OLSU 1013.
Causes of QuickBooks Error OLSU 
1013
• Any issues at your bank can prompt "QuickBooks Error OLSU 1013". 
• Any unacknowledged enhancements or changes in authoritative 
contributions, Web connect or Direct connect. 
• There may be an Inactive Bank Account entitled for QuickBooks Online 
Banking. 
• The workers are down or poor internet connection can likewise bring 
about Error OLSU 1013. 
• Issues with the records in your company document.
Things to know before you start 
exercising the troubleshooting steps
Before you begin attempting any of the solutions to fix this QuickBooks error code 1013, 
check if your QuickBooks Desktop is updated. Update it if it's most certainly not. 
• Visit google.com or some other safe site to ensure there is no internet movement issue. 
• Attempt to sign in to your online banking utilizing a program. Check on the off chance 
that you login accreditations are suitable 
• Try to Update Internet Explorer and set it as your default internet program. 
• You should utilize QuickBooks in Single-User mode. 
• Backup the company file 
• Download any forthcoming downloaded transactions
How to Resolve QuickBooks Error 
OLSU 1013?
Solution 1: Enable TLS Solution 2: Create a new 
1.2 Protocol company file
• Firstly, open Internet Explorer 11 and ensure that you • Go to QB File menu and choose New 
the latest version. Company
• Click the Gear icon on the upper right corner. • Then, click on Express Start.
• Now, go to Internet Options and click on Advanced tab.
• Add the bank account facing problems.Scroll down in the Security Section, unmark USE TLS •
1.0 and mark USE TLS 1.2 • Set up the account for Bank Feeds on the 
• After that, click on Apply and Ok. new test company.
• Close all the running programs and restart your • Download Bank Feed Transactions to test the 
system. account.
Solution 3: Create and Solution 4: Deactivate 
Merge Accounts the Accounts Having 
Online Services
• First of all, right-click on the account facing problems. Check the Include inactive option 
• Now, choose Edit Account. •
• Highlight the account name and click on Copy. present at the bottom of the chart of 
• You have to add (*) at the end of the account name. accountants.
• Now, click on Bank Feed Settings tab and select the option Deactivate All 
Online Services. You have Deactivate Bank Feeds for 
• After that, click on Save & Close. •
• Next, click on Chart of Accountants and make a new account. an inactivate account.
• Paste the account name by removing (*).
• Close the file and open it again. Click on Chart of Accountants with (*). • Now, close and open the file again.
• Right-click on the account and choose Edit Account.
• Eliminate (*) and click on Save & Close. • Setup every account for Bank Feeds.
Summary 
QuickBooks Error OLSU 1013 is a typical error that can 
influence users every one of the banks, including Bank 
of America, HSBC, Wachovia, or Capital One and on 
occasion, when the issue erupts from the bank's end, it 
is an uphill assignment to investigate this error. 
We prescribe users to follow the solutions gave in the 
blog entry to rapidly fix QuickBooks OLSU error code 
1013 message and in the event that the issue endures, 
contact our 24×7 QuickBooks endeavor support group at 
99Accounting for fast and exact solutions.