Process orientation is a business concept that encourages organizations to focus more on individual processes, for the realization of long-term goals. This approach emphasizes that when each process is handled appropriately, it will automatically lead to the desired results over some time.
Process Orientation and Avoiding Selfishness
Process Orientation and Avoiding Selfishness
Anita Ray
Writer at Marvist consulting, Services of
offshore digital marketing services is
appreciated by SMB clients, has job
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Process orientation is a business concept that encourages organizations to focus
more on individual processes, for the realization of long-term goals. This approach
emphasizes that when each process is handled appropriately, it will automatically
lead to the desired results over some time. There is a consistent increase in business
entities choosing to go with process orientation. This article attempts to briefly
elaborate on a few salient aspects of the subject at hand.
Process orientation is all about making the work flow independent of people’s
whims and fancies and to standardize it so that consistent results are achieved.
The primary goal of the approach based on process orientation is to never
compromise upon customers’ interests. Here, nothing is more important than the
clients because of whom the business grows. Process oriented approach give
consistent results and helps meet expectations of the customers.
•When efforts are made to perfect every process, it leads to enhanced utilization of
available resources. And, the outcome of that is a substantial decline in costs in due
course.
•The strategies falling under the purview of process orientation are immensely beneficial
for the company. These strategies motivate employees to give the utmost importance to
the growth and prosperity of the organization. People working for the company are
urged to discard goals that serve just their interests. Teamwork is what is seen in business
entities that adopt a process-oriented perspective.
•If an organization operates as per the process orientation guidelines, there won’t be any
scope for ambiguity. All employees have total clarity about their responsibilities; there
will be a standardized approach to everyday work in a coordinated way.
The process-based business plan ensures that the staff does not face adhoc
situations and they can follow a consistent approach to the issues that crop up in
the business processes. Such an environment makes the employees to work
comfortably in the organization.
Choosing to carry out operations according to the norms of process orientation
comes under the purview of good business practices. It makes sure that everyone
associated with the company, like employees, customers, suppliers, and partners
can get consistent outcomes from their work interactions and helps make work
environment smooth and functional.
When a business unit goes ahead with a process-specific approach, it will be able to
develop sound relationships with all related people/entities. They remain loyal to
the business, contributing towards viability of the business.
•Here we need to understand that process orientation is not bureaucracy or red
tape that makes customers very unhappy with the organizations whom they
approach for getting work done. The issues that customers face is due to another
issue which is selfishness of some employees.
•Reducing the quality of services/products with the sole intention of avoiding strain
or relaxing on the work is rejected by process orientation. An unselfish, client-
centric attitude is the cornerstone of process orientation. A business driven by this
particular approach always gives more important to long-term success or its
viability. It has the patience to persevere accordingly. These business units strongly
believe that when you concentrate on individual processes, success in the long term
will be just a logical consequence.
So, it is akin to setting aside selfishness and working for the common good of
everyone concerned. And, this is an ethical principle that was taught from ancient
times.
Much of common sense as well as ancient wisdom agree on one item in particular.
When an individual/entity strives for the well-being of others, their long term
prosperity and success are assured. And, this is what avoiding selfishness is all
about. Our long term success is dependent on avoiding selfishness and toiling in the
direction of doing good things for other people.
This article covers two important things that need to be cultivated in a good
organization – implementing process orientation standards and encouraging
employees to think beyond selfishness for their success.
About Marvist
Marvist Digital Marketing, a 14 years old premium company, has established a
special niche for their high-end professional service to the small and medium
enterprise market segments in US & UK. Over the years, Marvist served nearly 1000+
medium firms with its expertise and innovative approach that offered true economic
value to the customers.
Thank you for your time in reading this article!
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