Basic Problem Solving
                     Basic Problem 
Solving
Turning Complex Business Issues Into Practical 
Action
www.bmgindia.com
When Basic Problem Solving Is 
Needed
When the Challenge Goes Beyond One Function
Basic Problem Solving is particularly useful when an issue involves 
multiple departments, competing perspectives, or processes that 
interact with one another.
• Complex cross-functional challenges
• Multiple teams or areas of expertise
• Unclear or interconnected causes
• Need for creative alternatives
• Situations requiring employee ownership
BMGI’s 4I 
Approach
A Structured Path From Understanding to Action
The 4I methodology provides teams with a common framework 
for working through complex business issues. It creates a 
logical progression from understanding the situation to 
developing and implementing effective responses.
Identify → Investigate → Innovate → Implement
This structured approach supports root cause analysis while 
helping teams move beyond assumptions and focus on 
evidence, alternatives, and execution.
Connecting Different 
Perspectives
Breaking Silos to See the Complete Picture
Complex business issues often look different from the 
perspective of each department. Cross-functional 
problem solving brings the right people together to create 
a shared understanding of the process and reveal 
connections that may otherwise remain hidden.
BMGI facilitates teams to examine assumptions, understand 
root causes, identify improvement opportunities, and build 
ownership around agreed actions.
Creating Value Across The 
Business
Applying Structured Thinking Where Performance Matters
Basic Problem Solving can be applied across functions and 
industries where process complexity affects business 
performance. The approach supports process improvement 
consulting by connecting analysis with practical business 
priorities.
• Manufacturing: Productivity, quality, process performance
• Services: Customer experience, efficiency, service delivery
• Operations: Supply chain, procurement, cross-functional 
processes
The objective is to convert a complex business situation into clear 
priorities and practical actions.
BMGI Case Study
Improving E-Commerce Fulfillment Centre Productivity
A leading e-commerce operation required a focused initiative 
to identify productivity improvement opportunities within its 
fulfillment centre.
BMGI worked through a structured cycle of identifying 
opportunities, running pilots, implementing successful 
changes, and demonstrating improvements that could be 
replicated across warehouses.
Why BMGI India
Combining Methodology With Business Experience
BMGI brings structured methodologies and practical 
consulting experience to complex organizational challenges. 
Its approach combines Lean Six Sigma problem solving 
with hands-on implementation and cross-functional 
facilitation.
• 4I Problem Solving Methodology
• Cross-functional team facilitation
• Lean Six Sigma expertise
• Practical implementation support
• Capability development within client teams
The focus is on creating improvements that teams can 
understand, implement, and sustain.
From Complex Issues To 
Better Performance
Creating a More Structured Way to Improve
Effective improvement starts with a clear understanding of 
the situation, the right perspectives, and a disciplined 
approach to action.
BMGI India helps organizations address complex challenges, 
improve processes, and create measurable business impact 
through structured business problem solving 
consulting.
Breakthrough Management 
Group
India Private Limited
Location: 905/906 Raheja Chambers, 213 Nariman Point,
Mumbai, Pin-400021, India
Phone: +91 22 4002 0045/46 |  Email: [email protected]