Turning Process Waste Into Operational Performance
                     Turning Process Waste 
Into Operational 
Performance
Using Lean principles to improve flow, productivity, 
and operational performance
www.bmgindia.com
When Operational Complexity 
Becomes Expensive
The Cost Is Often Hidden in the Process
Delays, unnecessary movement, rework, excess inventory, and inefficient handoffs can accumulate across a value 
stream. Individually they may appear minor, but together they can affect cost, capacity, quality, and customer 
service.
Typical performance issues include:
• Long process lead times
• Excess work-in-progress
• Repeated rework and defects
• Underutilized resources
• Bottlenecks and uneven flow
• Slow response to customer demand
Start With The Value 
Stream
See Where Time and Value Are Really Going
Lean begins by understanding the process from the customer’s 
perspective and examining the complete value stream.
BMGI uses lean management consulting to diagnose process 
performance, identify non-value-added activity, expose 
constraints, and determine where improvement will create the 
greatest business impact.
What Measurable Lean 
Improvement Looks Like
Improvement Should Show Up in Business Performance
A successful Lean initiative should produce visible changes in the 
metrics that matter.
• Productivity: More output from available resources
• Lead Time: Faster movement from input to completed output
• Quality: Fewer defects, errors, and rework
• Cost: Lower operating and process costs
• Inventory: Reduced work-in-progress and unnecessary stock
• Delivery: Faster, more responsive service to customers
Bmgi’s Lean Roadmap
From Diagnosis to Sustained Improvement
BMGI applies a structured Lean Roadmap to move from the current 
state toward the desired value-stream performance.
Diagnose → Prioritize → Kaizen → Implement → Sustain
Improvement opportunities are translated into focused Kaizen 
activities, supported by BMGI’s SCORE™ methodology for 
deploying and sustaining Lean improvement.
This makes lean operations consulting focused on both 
immediate performance gains and long-term capability.
BMGI Case Study
Healthcare Insurance: From 8 Days to About 3 Hours
A healthcare insurance process had a lead time of 
approximately 8 days.
Using Lean thinking to identify customer value and eliminate 
waste, the process was redesigned to reduce lead time to 
approximately 3 hours.
Outcome
8 days → ~3 hours
A significant reduction in process lead time and a stronger 
foundation for faster service delivery.
Why BMGI India
Lean Expertise That Connects Process to Performance
BMGI combines lean management consultancy with 
expertise in Lean, Six Sigma, operational excellence, and 
process transformation.
Organizations benefit from:
• Structured Lean methodologies
• Value-stream-based diagnosis
• Kaizen and implementation support
• Cross-functional improvement
• Capability building for sustained results
BMGI’s broader consulting experience includes delivering 
measurable client ROI and working across industries and 
business functions.
Build AN Operation That 
Performs Better
Make Improvement Visible in the Numbers
The value of Lean is ultimately measured through better 
performance: shorter lead times, higher productivity, lower 
costs, better quality, and more responsive delivery.
BMGI India provides lean management consulting that 
connects process improvement with measurable business 
outcomes.
Breakthrough Management 
Group
India Private Limited
Location: 905/906 Raheja Chambers, 213 Nariman Point,
Mumbai, Pin-400021, India
Phone: +91 22 4002 0045/46 |  Email: [email protected]