Why Managed Service Security Providers (MSSP) should choose Seceon aiXDR - Seceon
                     Why Managed Service Security  
Providers (MSSP) should 
choose  Seceon aiXDR ?
Hi there! I’m one of the newest additions to the Seceon Team. 
My  name is Randy Blasik (V.P. Technology Solutions). Welcome to 
the  “Golden-Era” of Cyber Security!
For the past 7 years I held the role of Chief Technology 
Officer where
      I was a key driver in turning an average Managed Service 
Provider
(MSP) business into a nationally recognized U.S. based 
Technology  Service provider. One of the multi-million dollar 
per year business  verticals I architected as C.T.O. was a 
Managed Security Service which  included full remediation. 
Shout out to my team, I couldn’t have been  successful on my 
own. Their dedication along the way  was  paramount to our 
team success within this vertical. Anyhow the  service is 
executed in regulated industries such as Financial Services,  
Manufacturing and Healthcare. Most importantly our clients 
seemed  to really find value in the security service too, 
especially after passing  regulatory audits with flying colors 
every year and largely avoiding  current Cyber threats.
In my current role, I want to use my experience to help you 
deliver a  comprehensive cyber security solution that you, 
your team and your  customers value. The good folks here at 
Seceon have provided me  this web platform as an easy way 
to share my perspectives to a wide  audience.
I will add segments regularly that will include different 
topics around  all things relating to MSSP Business.
Part 1: Operational Efficiency & 5 Ways the Open Threat  
Management (OTM) Platform improved my MSSP’s operational  
efficiency.
Ask yourself this question: “Are my Security Operations 
efficient?”  Regardless of the answer you and your team 
should always include a  strategy to improve efficiency. 
Putting the focus on driving towards  efficient operations was 
always a secret weapon for my firm. It  helped us sustain our 
quality of service during our organizations rapid  growth 
because we could chew through service tickets. Efficient  
internal processes helped us react to new threats without 
distracting  us from our day-to-day activities and helped us 
in situations when  staff resources were limited. Finding a 
good Security Operations  Analyst is like trying a find a 
unicorn, right? Of course, picking the  right core Security 
Platform built from the ground up with operational  
efficiency in mind, a platform like Seceon aiXDR helped too.
5 ways the Seceon aiXDR improved my MSSP’s operational  
efficiency:
1. During the onboarding of a new client the service provider 
spends  a lot of time correcting past sins as well as ensuring 
its own systems  are setup and working properly. Often a 
service provider doesn’t turn  a profit in the first few months 
after taking on a new client. With the  Seceon aiXDR, Setup and 
deployment is simple. To start deploying  the Seceon aiXDR 
Platform we chose to host the Analytics & Policy  Engine 
(APE), a required Seceon aiXDR component, with Seceon so  
they took care of the deployment of this component. A bonus 
is that  they also take care of updating it in the future! To 
deploy the Seceon  XDR endpoint across thousands of 
devices we published a  Powershell script to our Remote 
Management and Monitoring  platform (RMM) which took care 
of the endpoint installation. For the  first few deployments of 
the Seceon aiXDR platform our Sr. Team  members took the 
lead and used the Microsoft Windows Step  Recorder tool as 
we setup infrastructure. Using the Windows Step  Recorder 
helped us quickly generate internal work instructions for  
additional tasks like the Seceon aiXDR Collection and Control 
Engine  (CCE) deployment. We uploaded the work instructions 
to Sharepoint  so they could be easily modified as needed but 
more importantly  could be read and followed by our newest 
team members. One month  we onboarded 60 Clients!
Client Tenant 
View
2. Using the Seceon aiXDR included API we were able to push 
 Seceon OTM platform alerts to our ticketing system. This 
allowed us  to use our ticketing systems reporting and 
workflows. It’s important  to note most ticketing systems 
can create tickets from emails  received, the aiXDR platform 
can send alerts as emails. But we chose  to leverage the API 
because we could combine the aiXDR platform  data with 
data from our RMM before we created a service ticket. The  
end result was quicker time to resolution for all service 
tickets  generated by the aiXDR platform.
Image Featuring how easily it can be configured with 
Seceon aiXDR  GUI.
3. We regularly used the Seceon aiXDR platform to verify 
alerts from  other security layers in our security stack 
eliminating time wasted  when working on false positives.
Screenshot featuring the Critical Alert Notification is 
always on top  priority.
4. Alerts from the Seceon aiXDR platform raised to  Security  
Operation Analysts (SOC) include MITRE technique ID’s. Our 
standard  operating procedure included the review of 
technique ID’s. If you’re  not familiar with a technique ID you 
should really check them out.  MITRE ATT&CK is a globally-
accessible knowledge base of adversary  tactics and 
techniques based on real world observations. The ID and  
corresponding detailed knowledge base articles helps an 
analyst  quickly and accurately asses threat indicators 
including identifying  potential zero day threats. Also talking 
about Technique ID’s help  SOC Analysts feel really cool at 
the lunch table!
Screenshot Featuring MITRE Attack Framework form 
aiXDR GUI
. Updates to core Seceon aiXDR components can be automated or 
if
you want a more controlled approach updates can be pushed 
from  the platform’s web portal by clicking a button. We 
chose to push  updates with the Portal’s magic button so we 
had more control as to  when to test our use-cases. In either 
case Seceon does the heavy  lifting of updates making the 
process quick and painless.
Screenshot (i)Featuring Push Button Remediation and 
(ii) Auto  remediation
Randy Blasik
eran of more than 20  years in  the  fields  of  Technology  
development,  pport and Cyber Security. Prior to Seceon, Randy has 
spent the last 7 years  Chief Technology  Officer where he played a 
key role in building the business  y recognized Managed Services 
Provider. Randy has also held key technology  n small, mid and large 
market firms dating back to the year 2000. At Seceon  s seasoned 
t leadership, oversees Technology Solutions and is using his wide  ence 
to drive both internal and external successes.
Contact Us
Address -238 Littleton Road, Suite #206,Westford, MA 
01886, USA
Phone Number -  +1 (978)-923-0040 
Email Id - [email protected] , [email protected] 
Website - https://www.seceon.com/