MSP and MSSP Cybersecurity Challenges in 2023 and Goals for 2024 with Charlene Ignacio
                     CyberTalk Series: MSP and MSSP Cybersecurity 
Challenges in 2023 and Goals for 2024 with Charlene 
Ignacio
Trust is the foundation of business, and you could even say 
society as a whole. The managed service provider and client 
trust relationship is more important than ever. With the 
increased complexity of IT and the massive increase in cyber 
threats and attacks, we now all have to live by frameworks 
and regulations which are the foundation of trust.
In this < 3-minute interview, Charlene Ignacio, CMO and Marketing 
Program Strategist of Channel Mastered, shares some thoughts on 
how MSPs and MSSPs can build less of a vendor/customer and more 
of a partnership relationship to tackle the challenges of cybersecurity 
and compliance assessments and reporting.
Today, the frameworks are well documented and well understood, 
and MSPs/MSSPs are on the frontlines of enabling their clients to 
meet the regulatory and framework goals designed to reduce risks 
of breaches, data loss, and internal threats and keep cyber insurance 
premiums low. Solutions like Ascent Portal help MSPs/MSSPs 
communicate the gaps and challenges end-clients might have to 
meet the frameworks and regulations they are required to meet.
Charlene’s view on 2024 opportunities for MSPs/MSSPs includes 
not just assessments which is what Ascent Portal does, but pen 
testing from Sxipher.  Pen testing is increasingly a requirement in 
many frameworks and Sxipher is ML-based automated pen testing. 
Charlene is right when she states, that the more account managers 
and business leaders can combine Tech Talk + Cyber Talk + Business 
Talk together and simplify the challenges they are solving and the 
solutions they are providing in a way where the benefits are 
understood by end clients is critical.
Charlene is correct – the MSP/MSSP space is all about partnerships. 
Co-selling, co-marketing, education etc. are important for our 
ecosystem.
Seceon is committed to our partner’s success and appreciates the 
partners in the ecosystem that enable MSPs/MSSPs to share the 
value of the Seceon platform. Solutions like Ascent Portal and 
Sxipher are great examples.
If you missed Seceon at ConnectWise IT Nation in Orlando, contact 
us and schedule a demo or discussion about your plans for 
managed security services in 2024.
Address - 238 Littleton Road Suite #206 Westford, MA 
01886
Phone no - +1 (978)-923-0040 
Email Id - [email protected]
Website - https://www.seceon.com/