Seceon Innovations in 2023 - A Look Back on a Big Year - Seceon
                     Seceon Innovations in 2023 – A Look Back on a Big Year
Seceon has a long history of innovating our cybersecurity platform and its 
powerful detection and response capabilities. Seceon was founded in 2015 
and since then has been recognized globally for its highly efficient 
architecture and mission to ingest telemetry from the widest number of 
attack surfaces and provide the highest level of correlation and situational 
awareness in the industry.
In fact, in Gartner’s late 2019 report, Emerging Technology Analysis: 
Machine Learning Log Analysis Disrupts Traditional SIEM Buying Models by 
Eric Ahlm, Seceon and others were recognized for “Use of data modeling to 
detect threats created from enhanced or enriched log data gathered from 
internal sources and external sources”
Since then, Machine Learning has taken the world by storm, and Seceon 
has greatly improved our models and applied them to cloud 
environments, including containers, databases, applications, and 
endpoints. 2023 saw seceon release several new products, including:
Seceon aiSecurity Score360 is a service that provides 
comprehensivescanning
 and assessments of attack surfaces. external scans include
intelligence from the CVE, NVT, OVAL, CPE etc. databases. The comprehensive 
and modular dashboard includes clickable charts and tables and “drill down” 
capabilities, making values in the dashboard become meaningful and 
actionable.
Seceon aiSecurity BI360, is an expansion of the platform’s reporting 
capabilities that enables partners to select from pre-set compliance and 
regulatory framework reports, including CMMC, HIPAA, PCI- DSS, NIST, GDPR, 
and, perform their own analytics and reporting.
Seceon aiXDR-PMax enables partners with comprehensive protection, 
detection, and automatic remediation. This includes, EDR+EPP, file integrity 
monitoring, data control, data security, including PII and PHI monitoring, 
and continuous security posture monitoring.
The platform itself has been improving and got a great boost when it 
acquired Helixera a real-time big data analytics company, and the Helixera 
Pattern Scanning Engine, which makes possible the analysis of data in a 
distributed manner at locations that were not previously viable. It brings real-
time scanning to distributed devices at the edge and enables instant 
responses to any malicious or configurable posture. 
Seceon has long had the industry’s best correlation and situational awareness 
capabilities for the teams that choose to dive deep in the pHloawtfcoarnmI 
ahenldp iynogue?st telemetry from all attack surfaces. This year Seceon added an 
improved heuristic to support an industry-firstcorrelation of connected and 
disconnected assets. They can now be correlated automatically. These assets 
now contribute to the Seceon DTM (Dynamic Threat Models) for alert 
detection. Speed and accuracy of proactive threat detection improves SOC 
efficiency multi-fold.
Multi-Tenant and Multi-Tier – 2023 also saw a major improvement in the user 
experience and support for our MSP/MSSP partners, resellers, distributors, 
and IT teams that have distributed and separate teams focused on securing 
multiple entities. First introduced by Seceon in 2019, this year major 
improvements were made to support these use cases, including bandwidth 
and productivity optimizations, all based on feedback from our partners and 
users.
The EDR (Endpoint Detection and Response) system has undergone a 
redesign, incorporating horizontal scaling for improved performance and 
enhanced detection capabilities. With this overhaul, the system is now 
equipped to scale horizontally, ensuring better efficiency in handling 
increased workloads. The redesign specifically focuses on optimizing 
performance metrics and bolstering the system’s detection capabilities, 
making it more responsive and robust. Altogether, these enhancements 
contribute to a more powerful and efficient EDR system.
There was also a significant investment in our data centers to support a more 
sophisticated Availability and disaster recovery architecture across our 
software and infrastructure to enable five nine-level availability.
The Seceon UI & UX team were active not just on the new products listed 
above, and backend improvements, but also made significant improvements 
to the Seceon platform user experience. Many of the requests they 
addressed were submitted by partners, customer, and their users.
UX With Improved Responsiveness
Enhancements have been made to improve the UI performance for systems 
with lower bandwidth. These optimizations aim to provide a smoother and 
more responsive user interface experience, particularly in situations where 
bandwidth is limited. The improvements focus on ensuring optimal usability 
and performance in low-bandwidth environments.
 New! Add-On Store
A new integrated marketplace within the platform provides a comprehensive 
overview of both included and licensed features offered by the product. This 
centralized hub offers a holistic view of all available features and is 
categorized for easy searching. Users on both the MSP/MSSP and Tenant 
sides can conveniently access this marketplace, which also includes user-
friendly links for easy installation.
New! Ingestion Device Inventory
In response to customer requirements, a new screen titled “Ingestion Device 
Inventory” has been introduced to provide insights into data ingestion 
statistics. This new screen caters specifically to the customer’s need for 
comprehensive information on the devices involved in data ingestion. The 
new screen serves as a dedicated tool for monitoring and analyzing data 
ingestion statistics in a user-friendly format. 
New! Collection Health Monitoring
To assess the health of CCE, we’ve implemented a feature called “Collection 
Health Monitoring,” allowing users to view statistics for each CCE individually. 
It serves as a centralized platform for monitoring the health information of all 
CCE instances.
Collector-Control
Utilizing a token-based system, sensor registration is facilitated with complete 
control. This mechanism ensures a secure and streamlined process, allowing 
for efficient management and configuration of sensors. The token-based 
approach enhances security measures, providing a reliable means of 
authorizing and controlling sensor registration. Overall, it offers a robust 
solution for overseeing and administering the deployment of sensors in a 
system.
UDA & TTI For MSSP
Addressing customer input, UDA (User Defined Alerts) and TTI      ( Trusted 
Threat Indicators) screens have been integrated on the MSP/MSSP view to 
enhance access to all tenants. Moving forward, users will have the capability to 
select multiple tenants simultaneously for both screens.
Auto-Remediation
Revamping auto-remediation capabilities to accommodate multiple cloud 
providers seamlessly. This redesign ensures that the system can efficiently 
address issues across various cloud platforms. The enhanced auto-remediation 
functionality promotes a unified and adaptable approach to remedial actions in 
diverse cloud environments.
Network-Policies UX
Network policies have undergone a redesign to enhance comprehension and 
provide advanced support, allowing users to easily enable or disable any policy 
with a single click. This overhaul offers users a clearer understanding of 
network policies while introducing more sophisticated features to cater to 
diverse and complex requirements. The redesigned network policies are 
geared towards providing a more user-friendly experience and facilitating 
advanced functionalities for robust network management and control.
Remediator
The Remediator Configuration has been revamped to enhance an 
understanding and streamline information gathering. The updated design 
now provides a simplified process, allowing users to check the status and 
connection of tests with a single click. This improvement aims to offer a 
more user-friendly experience and efficient management of Remediator 
configurations, ensuring ease of use and accessibility.
LTS
Redesigning LTS (Long-Term Storage) to enable support for configuring 
multiple clients with diverse storage type options. This redesign ensures the 
flexibility of the LTS system to cater to various client configurations while 
offering a range of storage choices. The enhanced LTS configuration now 
provides seamless support for multiple clients, each with distinct storage 
preferences.
Built-in Dashboard customization
Users have been thrilled that we have now added the capability to 
customize the built-in dashboard, including the option to drill down for 
more detailed insights. This enhancement provides users with greater 
control and flexibility in tailoring their dashboard experience with custom 
capabilities.
Deep-Tracker
The Deep Tracker has been redesigned to provide consolidated information 
about both logs and flows, offering a centralized location for comprehensive 
threat details. This integration allows users to efficiently gather insights into 
both types of threat data, streamlining the threat-hunting process. By 
presenting information about logs and flows together, the redesigned Deep 
Tracker enhances the effectiveness of threat detection and analysis. On 
special request, we have added the JSON view and tabular view to see the 
detailed data information.
MTMT (Multi-Tenant Management 
Tool)
The MTMT UX and UI has undergone a redesign to improve the user 
experience and enhance its capabilities for handling multiple MSPs/MSSPs. 
This redesign brief was to create a more intuitive and user-friendly feel and 
introduce advanced features to efficiently manage multiple MSP/MSSP 
instances. The enhanced MTMT now offers a smoother and more responsive 
user interface, contributing to an overall improved user experience. 
Additionally, the upgradedcapabilities empower the tool to effectively 
handle the complexities associated with managing multiple MSSPs.
In August 2023, Seceon marked a strategic milestone by successfully acquiring 
Helixera, a prominent cybersecurity company. As part of this acquisition, the 
founder of Helixera joined Seceon’s esteemed Customer Success Engineering 
team, infusing our operations with a wealth of expertise in cybersecurity, 
networking, and customer service.
This move helped to fortify Seceon’s commitment to providing unparalleled 
support to our expanding customer base. In response to the rapid growth, we 
promptly adapted and refined our customer support operations, 
encompassing both pre-sales and post-sales activities. Concurrently, we 
undertook a comprehensive overhaul of our internal processes, resulting in a 
steady enhancement of our Customer Experience Service Level Agreements 
(SLAs).
The burgeoning customer base also spurred a noteworthy expansion of Seceon’s 
Security Operation Center (SOC) facility. This strategic development reinforced 
our commitment to cybersecurity excellence and empowered our SOC customers 
with the requisite protection and monitoring capabilities they demand. The 
cumulative effect of these initiatives has positioned Seceon as a leader in the 
dynamic landscape of cybersecurity, poised for sustained growth and innovation.
Integrations are the lifeblood of any organization today and powerful APIs 
enable greater context for cybersecurity platforms and teams and for our 
partners and customers greater value from their existing tools.
Seceon has three primary types of integrations: log/flow/event/alert ingestion, 
helpdesk/ticketing/ITSM/alert integration, and response integration for 
blocking, stopping or quarantining of malicious attacks. You can also view a 
complete list of Seceon’s integrations and connectors.
Major new or updated integrations in 2023 include:
Liongard Juniper
SentinelOne Sophos Central
Kaseya Datto AutoTask Meraki
ConnectWise Akamai
Check Point Harmony Oracle Cloud
LastPass Okta
TrendMicro Vision One and Trend Micro SEQRITE
Apex Central FireEye
Lumu ForcePoint
Trellix MVISION CrowdStrike
Netskope Aruba
Squid SonicWall
WatchGuard Google Cloud
Mimecast Palo Alto
Radware Bitdefender GravityZone
Docker
Did you meet Seceon in person this year?
We were at RSA 2023, TechNet Cyber 2023, IDC South Africa CIO Summit 2023, Tribal 
Net, DattoCon, ITNation 2023, ChannelPartners Europe, GITEX, Black Hat Middle East, 
and Africa. We were also at AISS2023 – DSCI, NCBS 2023, Nullcon Goa 2023, ICDSS 
2023, 27th
Annual Conference 2023 ISACA Mumbai Chapter, ISACA Hyderabad Chapter, CyberX 
India Summit – Bangalore. We also attended
numerous patner sales kickoffs and other events.
All New! Support Portal and Partner Portal
2023 also saw a giant leap forward in our Support and Partner portals. Built 
on the leading SaaS platform, these new portals feature a modern, intuitive 
interface to submit and track tickets, review knowledgebase articles, and read 
tutorials. The partner marketing team also updated all content and created 
new content for our partners to use across their sales and marketing 
programs.
Partner and Customer Feedback:
We love hearing from our partners and customers and getting their features, 
reports, and integration requisites, and suggestions for user interface, and user 
experience improvements. We rank all requests and, when needed, conduct 
interviews and surveys to ensure that we build what is needed. Many requests 
make their way into the sprints, and a good majority of them eventually 
become available to our partners and customers.
We look forward to continuing our pace of innovation and the support of our 
partners and customers as they grow in 2024. If you have not gotten a demo 
lately of anything mentioned here, you can always join our weekly live demo 
or schedule your own 1:1 demo.
Address - 238 Littleton Road Suite #206 Westford, MA 
01886
Phone no - +1 (978)-923-0040 
Email Id - [email protected]
Website - https://www.seceon.com/