Go2Market launches Mobile Cloud Call Center Application to enhance the overall customer experience.
                     Go2Market launches 
Mobile Cloud Call Center 
Application to enhance 
the overall customer 
experience.
“To work seamlessly in COVID-19 
situations, Go2Market has launched 
Mobile cloud call center applicat
ion 
as an extension of the cloud call 
center to work remotely under a safe 
environment.”
In the outbreak of deadly coronavirus, there has been a diversified effect 
on the current working scenarios. Due to complete lockdown, your 
industry might be affected to maintain a safe working of your employees. 
In the era of digital media & technology, Go2Market came up with the 
extension of cloud call center services that helps to engage with your 
customers through its agents for outgoing as well as incoming voice calling 
using Mobile App based work from home solution.
Our businesses focus on customer satisfaction & 
feedback. So, there is no point sitting home ideally 
when your team can operate from home. We are well 
aware of the latest technology out in the market and 
its significance for your work profile.
Let’s take an overview of our innovative 
service i.e. Mobile Cloud Call Center 
 What is Mobile ClouAdp Cpalillc Cateinotner:?
A mobile cloud call center application is a mobile-
accessible platform for maintaining customer calls 
and interaction with your agents at ease of work from 
home. It is an end to end remote solution with 
advance features to yield more scalability, reliability 
and Flexibility. We deliver you a smart solution to 
maintain call center.
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(Primary Rate Interface) Number as CLI (Command-Line Interface). It 
assigns unique outgoing CLI for different leads.  
2.    Dial-out Mode: It comes with dial options either you can call using 
Click2Call or Mobile Dial Pad for connecting to PRI DID (Direct Inward 
Dialing).
3.   Preview & Manual Dial: It facilitates dialling against the data uploaded 
for a lead set using web UI or using mobile calling pad.
4.    Incoming IVR: You can receive incoming calls using IVR functionality, 
welcome prompts, sticky agent etc.
5.    Customized CRM: Create your unique 
CRM on the go & disposition of each campaign.
6.    Call Recording: You can record calls to 
monitor agents’ real-time, draw feedback, 
performance reports etc.
Benefits of Mobile Cloud Call Center:
1.Infrastructure: State-of-the-art infrastructure capable of executing mega 
campaigns. Infra housed at Airtel data center in Noida with multiple 
backups to ensure 100% redundancy and up-time. Our current installed 
capacity is 800 plus PRIs which ensures scalability, reliability & flexibility
2. Data Security: Platform is designed in such a 
manner that campaign and data uploading/execution 
can be done directly by you, ensuring a complete end 
to end data privacy.
3.  Transparency: All reports shall be generated in 
real-time and shall be accessible over a user 
friendly web panel for an end to monitoring, 
auditing and tracking purpose.
5. Support: Robust support in terms of operations, product, technical and 
services in place. It assures 100% assistance with the working.
4. Capability: Capability to efficiently handle large ticket size campaigns end 
to end. It is a complete solution for working & operating.
6. Expertise: Cross-domain expertise in handling brand and loyalty campaigns 
pan India across various channels.
Why prefer us for Mobile Cloud Call 
Center Application?
Go2Market is a brand that assures complete 
transparency, growth, security & scalability for your 
company. We help your company to work and grow 
in this severe situations.
How Mobile Cloud Call Center Works
Easy Processing with Numerous Benefits
For more information, press 
only:
https://www.go2market.in/
[email protected]
+91 8595080808, 
1800 3139 140
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