Top 5 Potential Risks in VoIP Business
                     
There are 2 prime sections of VoIP Business
• Retail VoIP
• Wholesale VoIP
• Retail VoIP is easier to start than Wholesale VoIP and requires less 
investment
• Though VoIP business is a profitable sector, there are also some 
risks. But the countermeasures are easy to apply and guarantee the 
safety of your business. 
• VoIP Frauds
• Security Breach
• Data Loss
• Degrading Route and Service Quality
• Cash Shortage
There are 2 types of VoIP Frauds: 
• Fraud VoIP Companies   
• Fraud attacks on ongoing service
 
Countermeasures:
• Market survey
• Careful selection of service provider
• Good management of the business
 
• Security breach can cause huge loss to the business
• Some common threats: Arbitrage, Buffer overflow, Bypass/GSM 
gateway fraud, Call transfer fraud, Premium rate calls, PBX hacking 
• Countermeasure: Strong security, limited access, authentication 
and proper validation 
Common reason behind data loss: 
Hard drive crash of primary switch servers, deletion of the database due 
to human errors, software or hardware failure, operating system 
malfunctioning, natural disaster.
 
Countermeasure: 
The best way to counter this is to use a secure softswitch or billing 
software which also has the option of data backup.
• Degrading the quality of VoIP Route and Service over time is a 
common risk. 
• Countermeasure: Selection of a reputed service provider and 
constant monitoring of quality. 
Degrading the quality of VoIP Route and Service over time is a common 
risk. 
Countermeasure: Selection of a reputed service provider and constant 
monitoring of quality. 
WCEGA Tower, 21 Bukit Batok Crescent, 
Unit 15- 84, Singapore 658065, 
+ 65 31586979
For General Enquiries: [email protected]
For Business Partners: [email protected] 
For Wholesale/Retail Operations: [email protected] 
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