How to Resolve “Sage 50 Unable to Activate” Error and Issue
                     Sage Error: "There was a problem activating 
Sage 50" When Opening
Sage 50 Activation Service Interruptions 
Problem
• In case you are seeing a message where you are encountering blunder like "
Sage 50 there was a problem activating" the file. In case you are not very much 
aware of the technical skill of Sage, then, at that point it is strongly suggested 
that you don't put your company data in danger and ask for help instead.
• However there are many ways to fix the Sage error, yet again it really relies upon 
the situation and the force of the issue that is causing the error. However there is 
no guaranteed way that you can fix your issue "Sage 50 activation key expired" 
following the means beneath because of the varied situation yet assuming you 
actually want to attempt, track… 
• Sage accounting solutions is quite possibly the most utilized accounting software 
created by the Sage Group. It was recently known as the Peachtree Accounting. 
While chipping away at the software, you may go over certain errors in some 
rare conditions. You will see the following error message getting displayed on 
your framework:
Causes of Sage 50 Activating Problem:
There are several reasons that cause the SAGE 50 2019 
THERE WAS A PROBLEM ACTIVATING error to happen: 
• Bad or damaged data path files
• Anti-virus or Firewalls program blocking the activation 
process
• Bad Pervasive Database Manager installation
• The Windows system date has been set incorrectly
• dat has been damaged or hidden
• The Pervasive Database Manager has been damaged
Resolution Methods: Sage 50 There was a Problem Activating
Solution I: If the Firewall or Anti Virus Solution II: If the Clientinfo.xml file has 
program is blocking the activation: issue:
• If this is the case, you need • To begin with, guarantee to close 
to disable the Firewall or all Sage 50 program running on 
each PC 
Anti-virus program in order 
• Peruse to the data path and 
to resolve the error.
program path to discover 
clientinfo.xml document 
• Whenever discovered, move or 
rename the record to another 
location outside of the data path 
• Re-open to Sage 50 and affirm 
you can activate the program with 
no issue
Solution 3: Path of the Data files Solution 4: First uninstall and then 
reinstall the Pervasive
• First of all get the Sage 50 closed on all the computers
• Go browsing the path of your data • Try following the un-
• Make sure the files mentioned below are moved or renamed outside 
the data path in a new folder: installation and then 
• DAT
• DAT installation of pervasive
• DAT
• DAT
• DAT
• DAT.BAK
• *.PTL (all the files that have PTL extension)
• *.LCK (files having the LCK extension)
• xml
• xml
• If the files mentioned above are not all visible then it is a possibility 
that they are hidden.
• Then get the Sage 50 open again to check that whether you are able to 
see the active manually option or not
• Then select the option of manual activation and go with the 
instructions present in wizard
• If you can’t activate manually or online then move towards the solution 
4
Solution 5: Check and ensure that the date Other Solution of Sage 50 Activating 
of Windows system is set correctly or not Problem:
• The issue could be resolved Perform the following resolution, 
easily by correcting the date if the above resolution steps 
of Windows system don’t resolve the error.
• Completely remove or 
uninstall the Pervasive and 
then reinstall it again in your 
system.
• You can also examine the 
Windows system date and 
verify that it is set correctly.
Sage 50 Activation Error
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