In a recent conversation with Kane Lam from Checksub, Sunder P. (CEO of GetFriday) discussed how AI is transforming virtual assistant services. He highlighted the efficiency of AI tools like ChatGPT and Gemini in tasks like scheduling and content creation but emphasized the irreplaceable value of human empathy and creativity. As businesses adopt AI, blending its efficiency with human touch remains essential for providing personalized support and maintaining trustworthiness.