MARKETRESEARCH
Uploaded on Mar 4, 2024
Category
Business
According to the latest research report by IMARC Group, The global OSS & BSS market size reached US$ 59.9 Billion in 2023. Looking forward, IMARC Group expects the market to reach US$ 142.9 Billion by 2032, exhibiting a growth rate (CAGR) of 9.8% during 2024-2032. More Info:- https://www.imarcgroup.com/oss-bss-market
Category
Business
OSS & BSS Market Growth, Demand and Challenges of the Key Industry Players 2024-32
Global OSS & BSS
Market Research and
Forecast Report 2024-
2032
Format: PDF+EXCEL
© 2023 IMARC All Rights Reserved
About IMARC Group
In ternat ional Market Analys is Research and Consul t ing Group is a leading adv iser on management
s t rategy and market research wor ldwide. We par tner wi th c l ients in a l l regions and indust ry
vert ica ls to ident i fy thei r h ighest -value oppor tuni t ies, address thei r most cr i t ica l chal lenges, and
t ransform thei r bus inesses.
IMARC’s in format ion products inc lude major market , sc ient i f ic , economic and technological
developments for bus iness leaders in pharmaceut ica l , indust r ia l , and h igh technology
organizat ions. Market forecasts and indust ry analys is for b iotechnology, advanced mater ia ls ,
chemicals , food and beverage, t ravel and tour ism, nanotechnology and novel process ing methods
are at the top of the company’s exper t ise.
IMARC’s ta i lored approach combines unfathomable ins ight in to the dynamics o f companies and
markets wi th c lose cooperat ion at a l l levels of the c l ient organizat ion. This ensures that our c l ients
achieve unmatchable compet i t ive advantage, bui ld more pro f ic ient organizat ions, and secure
las t ing resul ts .
A c c o r d i n g t o t h e l a t e s t r e p o r t b y I M A R C G r o u p , t i t l e d " O S S & B S S M a r k e t : G l o b a l I n d u s t r y
T r e n d s , S h a r e , S i z e , G r o w t h , O p p o r t u n i t y a n d F o r e c a s t 2 0 2 4 - 2 0 3 2 , " t h e g l o b a l O S S & B S S
m a r k e t s i z e r e a c h e d U S $ 5 9 . 9 B i l l i o n i n 2 0 2 3 .
A n o p e r a t i o n s u p p o r t s y s t e m ( O S S ) i s a n i n f o r m a t i o n p r o c e s s i n g s y s t e m u s e d b y o p e r a t o r s t o
Report c o n t r o l , e x a m i n e , m a n a g e , a n d i m p r o v e c o m m u n i c a t i o n s a n d d e v i c e n e t w o r k s . I t d e a l s w i t h o r d e r p r o c e s s i n g a n d s e r v i c e p r o v i s i o n i n g o p e r a t i o n s , w h i c h i n v o l v e s c u s t o m e r a s s i s t a n c e
m a i n t e n a n c e , m a n a g e m e n t o f r o u t e r s , s e r v e r s , a n d e l e c t r o n i c d e v i c e s , a n d n e t w o r k p l a n n i n g .
Highlight and M e a n w h i l e , a b u s i n e s s s u p p o r t s y s t e m ( B S S ) r e p r e s e n t s a d m i n i s t r a t i v e s e r v i c e s t h a t a r e e m p l o y e d t o e x e c u t e c u s t o m e r - o r i e n t e d o p e r a t i o n s , i n c l u d i n g b i l l i n g , o r d e r a d m i n i s t r a t i o n ,
c u s t o m e r r e l a t i o n s h i p m a n a g e m e n t ( C R M ) , a n d c a l l c e n t e r a u t o m a t i o n .
Description O S S a n d B S S a r e i n t e r c h a n g e a b l e s o l u t i o n s t h a t i m p r o v e e f f i c i e n c y b y p r o m o t i n g e f f e c t i v e i n t e r n a l c o m m u n i c a t i o n s , e n h a n c e t h e q u a l i t y o f s e r v i c e ( Q o S ) , a n d o f f e r s c a l a b i l i t y , s e c u r i t y ,
a n d b e t t e r o u t r e a c h . A s a r e s u l t , O S S & B S S s y s t e m s a r e w i d e l y u s e d b y n e t w o r k p l a n n e r s ,
o p e r a t i o n s , a r c h i t e c t s , s e r v i c e d e s i g n e r s , s u p p o r t , a n d e n g i n e e r i n g t e a m s o f t h e s e r v i c e
p r o v i d e r .
R e q u e s t f o r a P D F s a m p l e o f t h i s r e p o r t :
h t t p s : / / w w w . i m a r c g r o u p . c o m / o s s - b s s - m a r k e t / r e q u e s t s a m p l e
Report Description
G l o b a l O S S & B S S M a r k e t T r e n d s :
T h e w i d e s p r e a d a d o p t i o n o f O S S a n d B S S a c r o s s t h e t e l e c o m m u n i c a t i o n s e c t o r f o r f a u l t a n d p e r f o r m a n c e m a n a g e m e n t , n e t w o r k
s e c u r i t y , a n d c u s t o m e r a c t i v a t i o n o p e r a t i o n s i s p r i m a r i l y d r i v i n g t h e m a r k e t g r o w t h . I n l i n e w i t h t h i s , t h e i n c r e a s i n g n e e d t o r e d u c e
c a p i t a l e x p e n d i t u r e ( C A P E X ) a n d o p e r a t i o n a l e x p e n d i t u r e ( O P E X ) a n d t h e e s c a l a t i n g d e m a n d f o r c e n t r a l i z e d c u s t o m e r s u p p o r t s y s t e m s
a r e a c t i n g a s a n o t h e r g r o w t h - i n d u c i n g f a c t o r . S u c h s o l u t i o n s p r o v i d e a n o m n i c h a n n e l e x p e r i e n c e , t r a n s f o r m a d m i n i s t r a t i v e a r c h i t e c t u r e ,
a n d o f f e r a n e x c e p t i o n a l u s e r e x p e r i e n c e . M o r e o v e r , t h e e x t e n s i v e u s a g e o f c l o u d - b a s e d O S S a n d B S S , d u e t o t h e i r f l e x i b i l i t y , c o s t -
e f f i c i e n c y , a n d b e t t e r a d m i n i s t r a t i v e t a s k o p t i m i z a t i o n c a p a b i l i t y , i s f a v o r i n g t h e m a r k e t g r o w t h .
A d d i t i o n a l l y , t h e l a r g e - s c a l e i n t e g r a t i o n o f t h e i n t e r n e t o f t h i n g s ( I o T ) a n d t h e d e v e l o p m e n t o f n e w g e n e r a t i o n O S S ( N G O S S ) a r e
i m p e l l i n g t h e m a r k e t g r o w t h . F u r t h e r m o r e , t h e i n t r o d u c t i o n o f a c o n v e r g e n t b i l l i n g s y s t e m t h a t o f f e r s s u p e r i o r i n v o i c i n g f u n c t i o n a l i t y
a n d e x c e l l e n t c u s t o m e r s e r v i c e a n d s u p p o r t i s s u p p o r t i n g t h e m a r k e t g r o w t h . B e s i d e s t h i s , t h e e s c a l a t i n g e m p l o y m e n t o f i n d u s t r i a l
a u t o m a t i o n , b u s i n e s s i n t e l l i g e n c e ( B I ) , a r t i f i c i a l i n t e l l i g e n c e ( A I ) , a n d m a c h i n e l e a r n i n g ( M L ) t e c h n o l o g i e s t o s t r e a m l i n e o r g a n i z a t i o n a l
o p e r a t i o n s a n d t h e e m e r g e n c e o f f i f t h - g e n e r a t i o n ( 5 G ) a p p l i c a t i o n s a n d s e r v i c e s a r e p o s i t i v e l y a u g m e n t i n g t h e m a r k e t g r o w t h .
L o o k i n g f o r w a r d , t h e m a r k e t v a l u e i s p r o j e c t e d t o r e a c h U S $ 1 4 2 . 9 B i l l i o n b y 2 0 3 2 , e x p a n d i n g a t a C A G R o f 9 . 8 % d u r i n g 2 0 2 4 -
2 0 3 2 .
V i e w R e p o r t T O C , F i g u r e s a n d T a b l e s : h t t p s : / / w w w . i m a r c g r o u p . c o m / o s s - b s s - m a r k e t
Breakup by Component:
• Solut ion
• Services
Breakup by OSS & BSS Solution Type:
• Network Planning and Design
• Service Del ivery
Report • Service Fulfi l lment
Segmentation • Service Assurance
• Bi l l ing and Revenue Management
• Network Performance Management
• Customer and Product Management
• Others
Breakup by Deployment Mode:
• On-premises
• Cloud-based
Breakup by Organization Size:
• Smal l and Medium-sized Enterprises
• Large Enterpr ises
Breakup by Industry Vertical:
• IT and Telecom
• BFSI
Report • Media and Entertainment
Segmentation • Retai l and E-Commerce
• Others
Breakup by Region:
• North America
• Asia-Pacifi c
• Europe
• Lat in America
• Middle East and Afr ica
• Amdocs
• Cisco Systems Inc.
• Comarch SA
Competitive • Hewlett Packard Enterprise
Development LP
Landscape • Huawei Technologies Co. Ltd.
with Key • Infosys Limited
• Netcracker Technology Corporation
Players (NEC Corporation)
• Nokia Corporation
• Oracle Corporation
• Suntech S.A.
• Telefonaktiebolaget LM Ericsson.
What was the size of the global OSS & BSS market
in 2023?
What is the expected growth rate of the global OSS
& BSS market during 2024-2032?
Key What are the key factors driving the global OSS & BSS market?
Questions What has been the impact of COVID-19 on the
global OSS & BSS market?
Answered in
the Report What is the breakup of the global OSS & BSS market based on the component?
What is the breakup of the global OSS & BSS
market based on the OSS & BSS solution type?
What is the breakup of the global OSS & BSS
market based on the deployment mode?
What is the breakup of the global OSS & BSS
market based on the organization size?
What is the breakup of the global OSS & BSS
market based on the industry vertical?
Key What are the key regions in the global OSS & BSS market?
Questions
Who are the key players/companies in the global
OSS & BSS market?
Answered in
the Report
1 P r e f a c e
2 S c o p e a n d M e t h o d o l o g y
2 . 1 O b j e c t i v e s o f t h e S t u d y
2 . 2 S t a k e h o l d e r s
2 . 3 D a t a S o u r c e s
2 . 3 . 1 P r i m a r y S o u r c e s
2 . 3 . 2 S e c o n d a r y S o u r c e s
2 . 4 M a r k e t E s t i m a t i o n
2 . 4 . 1 B o t t o m - U p A p p r o a c h
Table of 2 . 4 . 2 T o p - D o w n A p p r o a c h 2 . 5 F o r e c a s t i n g M e t h o d o l o g y
3 E x e c u t i v e S u m m a r y
4 I n t r o d u c t i o n
4 . 1 O v e r v i e w
Contents 4 . 2 K e y I n d u s t r y T r e n d s5 G l o b a l O S S & B S S M a r k e t
5 . 1 M a r k e t O v e r v i e w
5 . 2 M a r k e t P e r f o r m a n c e
5 . 3 I m p a c t o f C O V I D - 1 9
5 . 4 M a r k e t F o r e c a s t
6 M a r k e t B r e a k u p b y C o m p o n e n t
6 . 1 S o l u t i o n
6 . 1 . 1 M a r k e t T r e n d s
6 . 1 . 2 M a r k e t F o r e c a s t
6 . 2 S e r v i c e s
6 . 2 . 1 M a r k e t T r e n d s
6 . 2 . 2 M a r k e t F o r e c a s t
7 M a r k e t B r e a k u p b y O S S & B S S S o l u t i o n T y p e
7 . 1 N e t w o r k P l a n n i n g a n d D e s i g n
7 . 1 . 1 M a r k e t T r e n d s
7 . 1 . 2 M a r k e t F o r e c a s t
7 . 2 S e r v i c e D e l i v e r y
7 . 2 . 1 M a r k e t T r e n d s
7 . 2 . 2 M a r k e t F o r e c a s t
7 . 3 S e r v i c e F u l f i l l m e n t
7 . 3 . 1 M a r k e t T r e n d s
7 . 3 . 2 M a r k e t F o r e c a s t
7 . 4 S e r v i c e A s s u r a n c e
7 . 4 . 1 M a r k e t T r e n d s
7 . 4 . 2 M a r k e t F o r e c a s t
7 . 5 B i l l i n g a n d R e v e n u e M a n a g e m e n t
Table of 7 . 5 . 1 M a r k e t T r e n d s 7 . 5 . 2 M a r k e t F o r e c a s t
7 . 6 N e t w o r k P e r f o r m a n c e M a n a g e m e n t
7 . 6 . 1 M a r k e t T r e n d s
Contents 7 . 6 . 2 M a r k e t F o r e c a s t
7 . 7 C u s t o m e r a n d P r o d u c t M a n a g e m e n t
7 . 7 . 1 M a r k e t T r e n d s
7 . 7 . 2 M a r k e t F o r e c a s t
7 . 8 O t h e r s
7 . 8 . 1 M a r k e t T r e n d s
7 . 8 . 2 M a r k e t F o r e c a s t
8 M a r k e t B r e a k u p b y D e p l o y m e n t M o d e
8 . 1 O n - p r e m i s e s
8 . 1 . 1 M a r k e t T r e n d s
8 . 1 . 2 M a r k e t F o r e c a s t
8 . 2 C l o u d - b a s e d
8 . 2 . 1 M a r k e t T r e n d s
8 . 2 . 2 M a r k e t F o r e c a s t
F o r m o r e i n f o r m a t i o n , v i s i t :
ht t ps : / /w ww. i ma rc gro up . c o m /o ss -bs s -m a rke t / t o c
Disclaimer
© 2023 IMARC Al l R ights Reserved
Th is Pub l i ca t ion and a l l i t ’ s con ten ts un less o therw ise men t i oned a re copy r i gh ted in the name o f
I n t e rna t i ona l Marke t Ana lys i s Research and Consu l t ing ( IMARC) . No pa r t o f t h i s pub l i ca t ion may be
rep roduced , repackaged , red i s t r i bu ted o r res o ld i n who le o r i n any pa r t . The pub l i ca t ion may a l so
no t be used i n any f o rm o r by and means g raph i c e lec t ron ic o r mechan ic a l , i nc lud ing pho tocopy ing ,
reco rd ing , t ap ing o r by i n fo rmat i on s to rage o r re t r ieva l , o r by any o the r f o rm, w i t hou t the exp ress
c ons en t o f I n t e rna t iona l Marke t Ana lys i s Research and Consu l t i ng ( IMARC) .
Disc la imer : Al l con ten ts and da ta o f t h i s pub l i c a t i on , i nc lud ing fo recas t s , da ta ana lys i s and op in ion
have been based on in f o rmat ion and sources be l ieved to be accu ra te and re l iab le a t t he t ime o f
pub l i sh ing . In t e rna t i ona l Ma rke t Ana l ys is Research and Consu l t ing makes no rep resen ta t ion o f
war ran t y o f any k ind as to t he acc u racy o r comp le teness o f any I n fo rmat i on p rov ided . IMARC
accep ts no l i ab i l i t y wha tsoever f o r any los s o r damage resu l t i ng f rom op in ion , e r ro rs o r
i naccu rac ies i f any f ound th is pub l i ca t ion .
IMARC, IMARC Group and G loba l Therapy I ns igh t Ser i es a re reg is t e red t rademarks o f I n te rna t iona l
Marke t Ana lys i s Research and Consu l t ing . A l l o the r t rademarks used i n th i s pub l i ca t i on a re
reg i s te red t rademarks o f t he i r r espec t i ve compan ies .
Contact Us
Visit us at :
https://www.imarcgroup.com
TELEPHONE: +1-631-791-1145
E-MAIL: [email protected]
Comments