United States Workforce Management Market Growth, Demand and Challenges of the Key Industry Players 2024-32
                     United States Workforce 
Management Market 
Research and Forecast 
Report 2024-2032
Format: PDF+EXCEL
© 2023 IMARC All Rights Reserved 
About IMARC Group
IMARC Group is  a g lobal  management  consul t ing f i rm that  he lps the wor ld ’s  most  ambi t ious 
changemakers  to create a las t ing impact .  Across the s ix  major  cont inents  and 100+ count r ies ,  we 
work a longside our  bus iness par tners  as one team wi th  a common ambi t ion to achieve unparal le led 
resul ts ,  gain a compet i t ive edge,  and t ransform indust r ies .  IMARC Group excels  in  unders tanding 
i ts  c l ients ’  bus iness pr ior i t ies  and del iver ing ta i lored solut ions that  dr ive meaningfu l  outcomes.  Our 
c l ient  base spans over  3,000 organizat ions in  the pr ivate,  publ ic ,  and soc ia l  sectors ,  ranging f rom 
high-growth s tar tups to For tune 500 companies.
We prov ide a comprehensive sui te of  market  entry  and expansion serv ices.  Our of fer ings inc lude 
thorough market  assessment ,  feas ib i l i ty  s tudies,  company incorporat ion ass is tance,  fac tory  setup 
suppor t ,  regulatory  approvals and l icens ing navigat ion,  branding,  market ing and sales st rategies,  
compet i t ive landscape and benchmark ing analyses,  pr ic ing and cost  research,  and procurement  
research.  These serv ices are des igned to ass is t  companies in  evaluat ing market  oppor tuni t ies ,  
set t ing up new ent i t ies ,  navigat ing regulatory landscapes,  boost ing brand v is ib i l i ty ,  analyz ing 
compet i tors,  and opt imiz ing procurement  s t rategies.
A c c o r d i n g  t o  t h e  l a t e s t  r e p o r t  b y  I M A R C  G r o u p ,  t i t l e d  " U n i t e d  S t a t e s  W o r k f o r c e  M a n a g e m e n t  
M a r k e t :  I n d u s t r y  T r e n d s ,  S h a r e ,  S i z e ,  G r o w t h ,  O p p o r t u n i t y  a n d  F o r e c a s t  2 0 2 4 -
2 0 3 2 , "  t h e  U n i t e d  S t a t e s  w o r k f o r c e  m a n a g e m e n t  m a r k e t  s i z e  i s  p r o j e c t e d  t o  e x h i b i t  a  g r o w t h  r a t e  
( C A G R )  o f  9 . 5 0 %  d u r i n g  2 0 2 4 - 2 0 3 2 .
K e y  t r e n d s  i n  t h e  U n i t e d  S t a t e s  w o r k f o r c e  m a n a g e m e n t  m a r k e t  i n c l u d e  a u t o m a t i o n  a n d  a r t i f i c i a l  
Report i n t e l l i g e n c e  ( A I ) .  T h e s e  t e c h n o l o g i e s  a r e  b e i n g  i n t e g r a t e d  i n t o  w o r k f o r c e  m a n a g e m e n t  s o l u t i o n s  
t o  a u t o m a t e  r o u t i n e  t a s k s  s u c h  a s  s h i f t  s c h e d u l i n g ,  p a y r o l l  p r o c e s s i n g ,  a n d  c o m p l i a n c e  r e p o r t i n g ,  
f r e e i n g  u p  H R  a n d  o p e r a t i o n s  t e a m s  t o  f o c u s  o n  m o r e  s t r a t e g i c  i n i t i a t i v e s .  A I - d r i v e n  a n a l y t i c s  a r e  
Highlight and a l s o  e n a b l i n g  o r g a n i z a t i o n s  t o  m a k e  d a t a - d r i v e n  d e c i s i o n s ,  i m p r o v i n g  w o r k f o r c e  u t i l i z a t i o n  a n d  
f o r e c a s t i n g  f u t u r e  l a b o r  n e e d s .  
M o r e o v e r ,  t h e  g r o w i n g  t r e n d  t o w a r d  r e m o t e  a n d  h y b r i d  w o r k  m o d e l s  a r e  c o n t r i b u t i n g  t o  t h e  m a r k e t  
Description g r o w t h .  A s  m o r e  o r g a n i z a t i o n s  a d o p t  f l e x i b l e  w o r k  a r r a n g e m e n t s ,  w o r k f o r c e  m a n a g e m e n t  s o l u t i o n s  a r e  e v o l v i n g  t o  a c c o m m o d a t e  t h e s e  c h a n g e s ,  o f f e r i n g  f e a t u r e s  l i k e  r e m o t e  t i m e  
t r a c k i n g ,  v i r t u a l  s h i f t  p l a n n i n g ,  a n d  a u t o m a t e d  p e r f o r m a n c e  m o n i t o r i n g .  T h i s  s h i f t  h a s  a l s o  l e d  t o  
a  g r e a t e r  e m p h a s i s  o n  e m p l o y e e  w e l l - b e i n g  a n d  w o r k - l i f e  b a l a n c e ,  w i t h  o r g a n i z a t i o n s  i n c r e a s i n g l y  
l e v e r a g i n g  w o r k f o r c e  m a n a g e m e n t  t o o l s  t o  e n s u r e  f a i r  s c h e d u l i n g  a n d  r e d u c e  b u r n o u t .
R e q u e s t  f o r  a  P D F  s a m p l e  o f  t h i s  r e p o r t :  
h t t p s : / / w w w . i m a r c g r o u p . c o m / u n i t e d - s t a t e s - w o r k f o r c e - m a n a g e m e n t - m a r k e t / r e q u e s t s a m p l e
Report Description
U n i t e d  S t a t e s  W o r k f o r c e  M a n a g e m e n t  M a r k e t  T r e n d s :
T h e  U n i t e d  S t a t e s  w o r k f o r c e  m a n a g e me n t  m a r k e t  i s  p r i m a r i l y  d r i v e n  b y  t h e  i n c r e a s i n g  a d o p t i o n  o f  c l o u d - b a s e d  s o l u t i o n s  a n d  t h e  
n e e d  f o r  e n h a n c e d  o p e r a t i o n a l  e f f i c i e n c y .  A s  b u s i n e s s e s  a c r o s s  v a r i o u s  s e c to r s  f a c e  r i s i n g  l a b o r  c o s t s  a n d  g r o w i n g  r e g u l a to r y  
c o m p l e x i t i e s ,  w o r k f o r c e  m a n a g e m e n t  s o l u t i o n s  a r e  b e c o m i n g  e s s e n t i a l  t o o l s  t o  o p t i m i z e  e mp l o y e e  s c h e d u l i n g ,  t i m e  t r a c k i n g ,  a n d  
c o m p l i a n c e .  T h e s e  s o l u t i o n s  h e l p  o r g a n i z a t i o n s  m a n a g e  t h e i r  w o r k f o r c e  m o r e  e f f e c t i v e l y ,  r e d u c i n g  c o s t s  w h i l e  i m p r o v i n g  
p r o d u c t i v i t y  a n d  e m p l o y e e  e n g a g e m e n t .  M o r e o v e r ,  t h e  d e m a n d  f o r  s u c h  t o o l s  i s  p a r t i c u l a r l y  h i g h  i n  i n d u s t r i e s  w i t h  l a r g e ,  d y n a m i c  
w o r k f o r c e s  s u c h  a s  r e t a i l ,  h e a l t h c a r e ,  a n d  m a n u fa c tu r i n g ,  w h e r e  s c h e d u l i n g  a n d  a t t e n d a n c e  m a n a g e m e n t  a r e  c r i t i c a l  t o  
o p e r a t i o n a l  s u c c e s s .  
B e s i d e s ,  m o b i l e  w o r k f o r c e  m a n a g e m e n t  s o l u t i o n s  a r e  g a i n i n g  t r a c t i o n  a s  t h e y  a l l o w  e m p l o y e e s  a n d  m a n a g e r s  t o  a c c e s s  
s c h e d u l e s ,  r e q u e s t  t i m e  o f f ,  a n d  t r a c k  w o r k  h o u r s  f r o m  t h e i r  m o b i l e  d e v i c e s ,  o f f e r i n g  g r e a t e r  f l e x i b i l i t y  a n d  c o n t r o l .  A l o n g  w i t h  
t h i s ,  t h e  o n g o i n g  s h i f t  t o w a r d  e m p l o y e e - c e n t r i c  w o r k p l a c e s  i s  a l s o  s h a p i n g  t h e  m a r k e t ,  w i t h  b u s i n e s s e s  p r i o r i t i z i n g  t o o l s  t h a t  
e n h a n c e  e m p l o y e e  e n g a g e m e n t  a n d  s a t i s f a c t i o n .  F u r t h e r m o r e ,  f e a t u r e s  l i k e  s e l f - s e r v i c e  p o r t a l s ,  r e a l - t i m e  c o m m u n i c a t i o n ,  a n d  
f e e d b a c k  s y s te m s  a r e  b e c o m i n g  s ta n d a r d  i n  w o r k f o r c e  m a n a g e m e n t  p l a t f o r m s ,  h e l p i n g  o r g a n i z a t i o n s  f o s te r  a  m o r e  c o l l a b o r a t i v e  
a n d  i n c l u s i v e  w o r k  e n v i r o n m e n t ,  w h i c h  i s  c r e a t i n g  a  p o s i t i v e  m a r k e t  o u t l o o k .
V ie w  R e p o r t  T O C ,  F i g u r e s  a n d  T a b l e s :  h t t p s : / / w w w . i m a r c g r o u p . c o m / u n i t e d - s t a t e s - w o r k f o r c e - m a n a g e m e n t - m a r k e t
Component Insights:
• Solut ion
o Absence Management
o Performance Management
o Workforce Schedul ing
o Time and Attendance Management
Report o Workforce Analyt ics
o Others
Segmentation
• Services
o Implementation Services
o Support and Maintenance Services
o Training and Education Services
 
Deployment Type Insights:
• Cloud-based
• On-premises
Organization Size Insights:
• Small  and Medium-sized Enterprises (SMEs)
• Large Enterprises
Report 
Vertical Insights:
Segmentation • Government and Defense
• Banking, Financial  Services,  and Insurance 
(BFSI)
• Healthcare
• Transportation and Logist ics
• Telecom and IT
• Consumer Goods and Retai l
• Manufacturing
• Energy and Uti l i t ies
• Others
Regional Insights:
• Northeast
Report 
• Midwest
Segmentation • South
• West
How has the United States workforce management market 
performed so far and how will it perform in the coming 
years?
What has been the impact of COVID-19 on the United States 
workforce management market?
Key 
Questions What is the breakup of the United States workforce management market on the basis of component?
Answered in 
What is the breakup of the United States workforce 
the Report management market on the basis of deployment type?
What is the breakup of the United States workforce 
management market on the basis of organization size?
What is the breakup of the United States workforce 
management market on the basis of vertical?
What are the various stages in the value chain of the United 
States workforce management market?
What are the key driving factors and challenges in the 
United States workforce management?
Key 
Questions What is the structure of the United States workforce management market and who are the key players?
Answered in 
the Report What is the degree of competition in the United States workforce management market?
1     P r e f a c e
2     S c o p e  a n d  M e t h o d o l o g y
    2 . 1     O b j e c t i v e s  o f  t h e  S t u d y
    2 . 2     S t a k e h o l d e r s
    2 . 3     D a t a  S o u r c e s
        2 . 3 . 1     P r i m a r y  S o u r c e s
        2 . 3 . 2     S e c o n d a r y  S o u r c e s
    2 . 4     M a r k e t  E s t i m a t i o n
Table of         2 . 4 . 1     B o t t o m - U p  A p p r o a c h        2 . 4 . 2     T o p - D o w n  A p p r o a c h
    2 . 5     F o r e c a s t i n g  M e t h o d o l o g y
3     E x e c u t i v e  S u m m a r y
Contents 4    U n i t e d  S t a t e s  W o r k f o r c e  M a n a g e m e n t  M a r k e t  -  I n t r o d u c t i o n    4 . 1     O v e r v i e w
    4 . 2     M a r k e t  D y n a m i c s
    4 . 3     I n d u s t r y  T r e n d s
    4 . 4     C o m p e t i t i v e  I n t e l l i g e n c e
5    U n i t e d  S t a t e s  W o r k f o r c e  M a n a g e m e n t  M a r k e t  L a n d s c a p e
    5 . 1     H i s t o r i c a l  a n d  C u r r e n t  M a r k e t  T r e n d s  ( 2 0 1 8 - 2 0 2 3 )
    5 . 2     M a r k e t  F o r e c a s t  ( 2 0 2 4 - 2 0 3 2 )
6    U n i t e d  S t a t e s  W o r k f o r c e  M a n a g e m e n t  M a r k e t  -  B r e a k u p  b y  C o m p o n e n t
    6 . 1     S o l u t i o n
        6 . 1 . 1  O v e r v i e w
        6 . 1 . 2  H i s t o r i c a l  a n d  C u r r e n t  M a r k e t  T r e n d s  ( 2 0 1 8 - 2 0 2 3 )
        6 . 1 . 3  M a r k e t  S e g m e n t a t i o n
           6 . 1 . 3 . 1  A b s e n c e  M a n a g e m e n t
           6 . 1 . 3 . 2  P e r f o r m a n c e  M a n a g e m e n t
       
           6 . 1 . 3 . 3  W o r k f o r c e  S c h e d u l i n g
           6 . 1 . 3 . 4  T i m e  a n d  A t t e n d a n c e  M a n a g e m e n t
           6 . 1 . 3 . 5  W o r k f o r c e  A n a l y t i c s
           6 . 1 . 3 . 6  O t h e r s
        6 . 1 . 4  M a r k e t  F o r e c a s t  ( 2 0 2 4 - 2 0 3 2 )
    6 . 2     S e r v i c e s
        6 . 2 . 1  O v e r v i e w
        6 . 2 . 2  H i s t o r i c a l  a n d  C u r r e n t  M a r k e t  T r e n d s  ( 2 0 1 8 - 2 0 2 3 )
        6 . 2 . 3  M a r k e t  S e g m e n t a t i o n
           6 . 2 . 3 . 1  I m p l e m e n t a t i o n  S e r v i c e s
           6 . 2 . 3 . 2  S u p p o r t  a n d  M a i n t e n a n c e  S e r v i c e s
Table of            6 . 2 . 3 . 3  T r a i n i n g  a n d  E d u c a t i o n  S e r v i c e s
        6 . 2 . 4  M a r k e t  F o r e c a s t  ( 2 0 2 4 - 2 0 3 2 )
7    U n i t e d  S t a t e s  W o r k f o r c e  M a n a g e m e n t  M a r k e t  -  B r e a k u p  b y  
Contents D e p l o y m e n t  t y p e    7 . 1    C l o u d - b a s e d
        7 . 1 . 1  O v e r v i e w
        7 . 1 . 2  H i s t o r i c a l  a n d  C u r r e n t  M a r k e t  T r e n d s  ( 2 0 1 8 - 2 0 2 3 )
        7 . 1 . 3  M a r k e t  F o r e c a s t  ( 2 0 2 4 - 2 0 3 2 )
    7 . 2    O n - p r e m i s e s
        7 . 2 . 1  O v e r v i e w
        7 . 2 . 2  H i s t o r i c a l  a n d  C u r r e n t  M a r k e t  T r e n d s  ( 2 0 1 8 - 2 0 2 3 )
        7 . 2 . 3  M a r k e t  F o r e c a s t  ( 2 0 2 4 - 2 0 3 2 )
8    U n i t e d  S t a t e s  W o r k f o r c e  M a n a g e m e n t  M a r k e t  -  B r e a k u p  b y  
O r g a n i z a t i o n  s i z e
    8 . 1    S m a l l  a n d  M e d i u m - s i z e d  E n t e r p r i s e s  ( S M E s )
        8 . 1 . 1  O v e r v i e w
        8 . 1 . 2  H i s t o r i c a l  a n d  C u r r e n t  M a r k e t  T r e n d s  ( 2 0 1 8 - 2 0 2 3 )
        8 . 1 . 3  M a r k e t  F o r e c a s t  ( 2 0 2 4 - 2 0 3 2 )     
F o r  m o r e  i n f o r m a t i o n ,  v i s i t :  
h t t p s : / / w w w. im a rcg ro u p . co m / u n i t e d - s t a t e s - w o r k f o rce - m a n a g em
en t - m a r ke t / t o c
Partial List of Clients
Partial List of Clients
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