Legal Process Outsourcing Market Outlook and Future Scope Analysis and Forecast Till 2027
                     Legal Process Outsourcing Market Outlook and 
Future Scope Analysis and Forecast Till 2027
Global Legal Process Outsourcing Market, By Component (Software, Services), 
By Organization Size (Small & Medium-Sized Enterprises, Large Enterprises), 
By Service Location (On-Shore Outsourcing, Offshore Outsourcing), By End 
Users - Forecast 2027
Market Overview
The global legal process outsourcing market is growing rapidly over 26% of CAGR and is estimated to 
reach USD 25 Billion by the end of forecast period 2020-2027, asserts Market Research Future 
(MRFR). This growth can be attributed to increasing demand for document drafting such as letters to the 
clients, document drafting, agreements and many others. Steady increase in the cost of legal 
proceedings has led the companies to outsource services. Cost-efficiency is one of the major factors 
profiting the LPO market. The legal billing activities including preparation of invoices, collation of time 
sheets and others are gaining a prominent foothold in the market. The litigation process has created a 
niche in the market as with this process the company can analyze and understand the customer's 
requirements and processes.
Technological advancements contribute towards the significant revenue growth. AI (Artificial 
Intelligence) is an essential tool for extracting valuable data. This enables firms to focus more on client 
work resulting in efficient delivery of services with high accuracy levels. Surging demand for intelligent 
technology to obtain information from unstructured data coupled with understanding and reading it as a 
human propels the growth of legal process outsourcing market.
Security concerns restrain the growth of the market, however major providers are addressing these 
concerns by implementing globally standard processes such as Six Sigma and many more.
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Market Segmentation
The global legal process outsourcing market has been segmented on the basis of 
component, organization size, deployment type, business function, end users, and region.
The components are segmented into software, service (bookkeeping and billing, legal research 
outsourcing, litigation support outsourcing, contract drafting, patent support, and review and 
management) and many more. Legal process outsourcing saves costs as well as time, expert 
service, flexible employment, thus providing various components with benefits, for instance in 
bookkeeping and billing. The market is segmented on the basis of organization size, which is 
segmented into small and medium-sized enterprises, large enterprises.
The market is also segmented on the basis of end users who are government, BFSI, healthcare, 
automotive and many more. Legal process outsourcing helps in cost reduction and high efficiency 
when it comes to end users. Improved turnaround time of services and focus on core functions 
are the benefits provided by legal process outsourcing, in turn marking a significant surge in the 
market in these sectors.
Regional Analysis
Geographically, global Legal process outsourcing market is spread across USA, Europe, Asia-
Pacific and Rest of world. It is worth noting that the North America region dominates the market. 
The legal process outsourcing market in this region is primarily gaining a prominent foothold as it 
provides legal drafting solutions and all the advantages of a legal firm.
Also, Asia Pacific is most likely to generate the highest CAGR in the coming years. The availability of a 
skilled workforce with language proficiency along with government support has turned the Asia Pacific 
market an attractive destination for global LPO firms. India, China, Sri Lanka, and Malaysia are some of 
the major countries that offer LPO services in this region.
On the other hand, Europe is estimated to be the second largest market share during the forecast period 
2017-2023. The low cost of real estate, high employee retention rate, growing foreign investment, and 
large hiring pool of multilingual candidates are some of the factors that make this market profitable in this 
region.
Key Players
The companies such as WNS Holdings (India), Wipro Limited (India), QuisLex Inc. (U.S), Integreon 
Managed Solutions Inc. (U.S and UnitedLex Corporation (U.S) are the leading of provider of legal process 
outsourcing services in the market.
Industry Developments
Wipro Limited (India) has announced that it has been named a winner in the ‘HFS Research Blueprint 
Report on Retail Customer Engagement Services.’ It has maintained its strong client relationships, huge 
growth in automation, and has further broadened its portfolio across retail sector.
UnitedLex announced that it has been selected by General Electric Co. (GE) to deliver innovative legal 
services for the company’s global law function. In this agreement, UnitedLex will partner with GE to 
optimize legal functions to support litigation and investigations.
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