Telecom Service Assurance Market Demand, Industry Size, Top Players,   Opportunities, Sales, Revenue and Regional Forecast To 2027
                     Telecom Service Assurance Market Demand, Industry Size, Top 
Players,   Opportunities, Sales, Revenue and Regional Forecast To 
2027
Global Telecom Service Assurance Market Research Report: By Component 
(Product and Services), Deployment (On-Premise and Cloud), Operator Type 
(Mobile Operator and Fixed Operator) and Region (North America, Europe, 
Asia-Pacific, South America and the Middle East and Africa) - Forecast till 
2027
Overview
Global Telecom Service Assurance Market is expected to reach USD 9.32 Billion by 2027, 
registering a CAGR of 9.3% during the forecast period 2020–2027. In this report, Market 
Research Future (MRFR) includes the segmentation and dynamics of the market to offer a better 
glimpse of the coming years.
An increase in the number of cellular/mobile subscribers and the growing need of operators to 
automate network operations due to high customer churn rate are factors driving the global 
telecom service assurance market. Telecom service assurance helps telecommunication 
companies to enhance the quality of services offered by various telecom operators. It is a key 
competitive differentiator for telecommunication operators globally. All the key services offered by 
the telecom providers must be strong on service performance management and operations 
practices. Telecommunication service providers are offering several innovative services apart from 
traditional data and voice services in order to remain competitive in the telecommunication market; 
these services include over the top service (OTT) and digital payment services. With such intense 
competition, CSPs are now extensively focusing on product quality, since customers are expected 
to be loyal to a brand only until the services offered by the provider are satisfactory.  In order to do 
so, CSPs have to ensure efficient service support and service delivery management. 
Telecom service assurance is a holistic solution that helps in efficiently managing and keeping up 
with the quality of services. Telecom service assurance includes a number of tools for fault and 
event management, performance management, quality of service management, network traffic 
management, network and service testing, and customer experience management, among others. 
All these solutions help the telecom operator to effectively enhance the quality of services offered to 
the customers.
The adoption of telecom service assurances is specifically increasing in developing economies 
where the competition in the telecommunication industry is growing. Also, with the entry of various 
telecom service assurance providers in the market, enterprises have various vendors to evaluate 
before selecting the solution vendor, which in turn is creating competition in the market. Also, with 
the introduction of more affordable and technologically advanced solutions, the popularity of the 
telecom service assurances is increasing. All these developments in the market are driving the 
market forward.
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Segmental Analysis
The Global Telecom Service Assurance Market has been segmented on the basis of Component, 
Deployment Type, Operator Type, and Region.
Based on the component, the telecom service assurance market has been segmented into product 
and services.  The product segment accounted for the higher market share in 2018 and is expected 
to account for the larger share during the forecast period as well. With the growing demand for 
products from both mobile as well as fixed operators, the need for various telecom service 
assurance products is increasing. The services segment is expected to record a higher CAGR 
during the forecast period. Between professional and managed services, the managed services 
segment is expected to register the higher CAGR during the forecast period.
Based on deployment, the telecom service assurance market has been segmented into on-premise 
and cloud. The cloud segment is expected to register the higher CAGR during the forecast period. 
Telecommunication companies are rapidly adopting cloud-based services and solutions as these 
offer several benefits, including scalability, flexibility, and ease of operation, to telecom operators.
Based on operator type, the telecom service assurance market has been segmented into mobile 
operator and fixed operator. The mobile operator segment expected to exhibit the highest CAGR 
during the forecast period, 2019–2025
Competitive Analysis
The Prominent Players operating in the Telecom Service Assurance Market are Huawei 
Technologies Co., Ltd (China), Hewlett Packard Enterprise Development LP (US), 
Accenture (Ireland), Comarch SA (Poland), IBM (US), VMware (US), TEOCO Corporation 
(US), Nokia (Finland), NETSCOUT Systems, Inc. (US), Anritsu (Japan), Centina Systems 
(US), Enghouse Networks (US), Infovista (US), NEC Corporation (Japan), and MYCOM OSI 
(US).
Regional Analysis
The regional analysis for the global telecom service assurance has been done for North America, 
Europe, Asia-Pacific (APAC), and the Middle East & Africa, and South America.
The market in North America accounted for the largest market share in 2018, and it is expected 
to register high growth during the forecast period. The key driving factors for the growth of the 
telecom service assurance market in the region include the growing demand for such solutions 
among various communication service providers in the US, Canada, and Mexico.
The market in Asia-Pacific is expected to record the highest CAGR during the forecast period. 
For the purpose of analysis, Asia-Pacific has been categorized as China, Japan, India, and the 
rest of Asia-Pacific. This growth can be attributed to the growing number of companies in the 
region and their need for efficient management of queues.
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