Information and communication technology (ICT) is a new and expanding sector that aims to advance human activities. The recent emphasis on digital operations has had a revolutionary effect on a number of industries. Many businesses, especially service and software suppliers, have their sights set on this market. Startups and creative businesses are working hard to compete with one another in this market, but early adopters and important market players have already built a grip. The effect of COVID-19 on information and communication technology is both positive as well as negative. Growing digitization and adoption of various technologies increase the growth opportunities for the ICT industry.