The age of connected technologies and the Internet of Things has now arrived! COVID-19, the novel coronavirus, brought the whole world in the eye of the storm, and has driven organisations to rethink the way they work and operate. Many employees have been told to work from home, and use videoconferencing and online collaboration services. The effects of the pandemic on the global economic recession are causing CIOs to prioritise spending on technology and services that are deemed “mission-critical” over initiatives aimed at growth or transformation. Investing in connected technologies is no more a luxury, but a necessity for survival and business continuity.