Adani Group Plans To Enter Into The Customer-Centric Business With Its Super App
                     ADANI GROUP PLANS TO 
ENTER INTO THE 
CUSTOMER-CENTRIC 
BUSINESS WITH ITS SUPER 
APP
The Adani Group is all set to join the race 
with Ambani and Tata to develop a super 
app for its customer-centric businesses. 
The Adani Group’s businesses are largely 
centered around infrastructure and 
energy, so venturing into the technological 
sector is challenging. 
However, Ambani and Tata have already 
built their presence in the consumer 
business with MyJio and Neu. With its 
constant efforts, the Adani Group will also 
make itself an incredible presence in the 
digital world. The 
Adani Group Controversies will also 
subside.
ADANI’S ENTRY INTO THE CUSTOMER-
CENTRIC BUSINESS
For quite a while now, Indian businesses have 
watched how the Alibaba Group Holding Limited and 
Tencent Holdings Ltd have kept over 1.4 billion 
Chinese glued to their smartphones.
From chatting and shopping to booking taxis and 
ordering food, everything can be done online these 
days. Because of the rising number of digital 
customers, Indian firms have also decided to 
develop all-in-one apps through which they can bring 
all their consumer businesses to the same platforms.
THE INTRODUCTION OF THE 
ADANI ONE APP
Adani One has mostly been a travel app. It allows people to 
book hotels and flights and access services at the airport. 
The transactions on the app reached INR 750 crore in the 
12 months that ended in March 2024.
Because of the limited traction gained by Ambani’s MyJio 
and Tata’s Neu despite their extraordinary customer base, 
the Adani Group may face a difficult challenge in achieving 
the required popularity for its super app.
HOW DOES THE ADANI GROUP PLAN TO BRING 
THE CUSTOMERS TO ITS DIGITAL PLATFORM?
Gautam Adani believes that the conglomerate’s enhanced role as 
an energy supplier will allow it to gain customers.
The company supplies natural gas and electricity to over 13 
million Indian households. It also operates electric vehicles and 
charging stations in different corners. The company also sells raw 
ingredients, edible oils, and processed food under its Fortune 
brand. It also operates an extensive food distribution network in 
the country. The conglomerate is also known for its excellent 
presence in the real estate sector. Gautam Adani believes that all 
these could eventually allow it to reach millions of end users. It will 
also be able to bring all these people together on the same 
platform using the application itself.
THANK YOU!
Thank you for your attention for listening to our presentation. 
Hopefully in the future we can work together.