QuickBooks Error Code 12031: Causes, Fixes, and Prevention Tips
                     Expert Troubleshooting Tips to 
QuickBooks Error Code 12031
Want to bid farewell to the QuickBooks Error Code 12031? If you do, 
then follow the lead to know more. This error arises when the user 
attempts to download the payroll or QuickBooks Desktop updates. There 
are multiple solutions to this error, such as reinstalling QuickBooks in 
Selective Startup, configuring Internet security settings, reviewing Internet 
Explorer settings, etc. This blog will help you eradicate the troublesome 
error that blocks QuickBooks’ and payroll’s update download. 
See here How to Fix your QuickBooks Error 
12031 Now
We also discuss what causes QB Payroll Update Error 12031 while 
downloading the update. Common reasons include the unavailability of a 
proper internet connection or antivirus that blocks the updates.
If the blog is not helpful, contact the IT professional under the 
QuickBooks Desktop Service Support at +1.833.802.0002 for more 
inquiries related to payroll update error 12031.

Decode The Reasons Why You See 
Error 12031 In QuickBooks
For your convenience, we have enlisted all the possible causes that can 
trigger the payroll update error 12031. You need to know these factors 
before you conduct any operation to resolve, so the reasons are:
• A perturbed internet connection will cause issues when updating.
• If your security or browser settings are incorrect, an error can erupt. 
• An antivirus or firewall program can block the updates, eventually 
leading to this error.
Now the triggering factors are known, you are ready to start 
troubleshooting.
Best Resolutions For Eradicating 
Quickbooks Payroll Update Error 
Since there are different causes 1for2 th0e 3err1or, there are varied resolutions, 
too. Below, we provide the best solution that will help you resolve the error 
in no time. This step will guide you in reviewing the settings in Internet 
Explorer:
Solution: Check The Settings In Internet Explorer
Update download problems can occasionally occur by changes made to 
Internet Explorer settings. To check the settings of your Internet Explorer:
1. After closing QuickBooks Desktop, launch Internet Explorer.
2. Click Tools, then select Internet Options.
Note: Press Alt on the keyboard if you cannot locate Tools.
1. Select the Globe icon on the Security tab to ensure the security level 
is no higher than medium-high.
2. If you do not use the system’s dial-up node DUN, choose Never Dial a 
Connection from the Connections tab; if you do, select the 
appropriate ISP. 
3. Click OK.
4. Now go to the LAN settings, and ensure that automatically detect 
settings is selected, then confirm that the Use a Proxy Server 
checkbox is clear. Record the address and port if Use a Proxy 
Server is ticked or selected. Don’t uncheck the User a Proxy Server 
option if the port isn’t 80.You can untick the checkbox for testing 
purposes if the port is 80.
1. Click OK.
2. Choose Restore Advanced Settings on the Advanced tab, then find 
and check the Use TLS 1.2 option selected under Settings. 
(Your version of Internet Explorer might not have these options.)
3. Click OK.
4. After closing Internet Explorer, restart your computer system.
Now, you can open QuickBooks Desktop and try to download the update 
again.
The blog introduces the readers to the QuickBooks Error Code 12031, its 
reasons, and how to fix it. After following the steps, you can eventually 
download the QuickBooks and payroll updates. If you don’t get the desired 
results, share your issues with the QuickBooks Support Team and find the 
best ways for you.