error 15240.1
                     (Troubleshooting guide for Quickbooks error 15240)
QuickBooks Error 15240 can occur when you try to 
update your QuickBooks Desktops or download payroll 
updates. The error is usually caused by Internet Explorer 
security settings or by misconfigured firewall settings. 
The messages that appear on the screen when this error 
code is encountered are as follows:
“QuickBooks error 15240 – HRESULT XXXXX the 
QuickBooks update did not complete successfully”
“QuickBooks error 15240 – HRESULT XXXXX the 
payroll update did not complete successfully”
These errors generally occur when updating 
QuickBooks, which can cause problems in calculating 
the financial year.
Causes of QuickBooks Error 15240
Some of the reasons why QuickBooks Update 
Error 15240 takes place are:
-- The version of QuickBooks you are using is not 
the latest.
-- If you are not logged on as an administrator on 
Windows or if the application is not running as an 
administrator, this error might occur.
-- The download link that has been specified is 
wrong, incorrect or invalid but the shared 
download is active.
-- You are using the QuickBooks multi-user mode 
in a terminal service setting.
-- Damaged Windows or corrupted registry files.
-- Damaged QuickBooks update.
Solution 1: Make Sure You Are Running Your 
QuickBooks As an Administrator
-- To do this, follow the given points:
-- Go to the QuickBooks icon on your desktop and give a 
right-click on it to launch
-- Now, choose the option “Run as Administrator”
Solution 2: Use Clean Install Tool to Re-install 
QuickBooks
-- This recommended solution will help you to clear 
all junk that may have stored over the period of time 
when you constantly use your QuickBooks. Follow 
the below steps for that:
-- First, uninstall or eliminate QuickBooks Desktop 
from your system
-- After that, rename the entire installation folder via 
downloading and running the QuickBooks Clean 
Install Tool
-- Now, re-install QuickBooks Desktop
-- Once you complete these above steps, you may 
frequently download your Payroll updates with no 
error. -- But in case, yet the same error QuickBooks 
Error 15240 persists, continue to the next solution.
Solution 3: Make Sure That the Date and Time Settings Are 
Correctly Set
-- If the time or date is not set correctly, you can confront this 
error issue. So, let’s check them and correct it if it is wrongly 
set:
-- First, go to the Control Panel on your system
-- Open the Change date and time Settings
-- Adjust the date and time correctly
-- After that, click on Apply and then OK to save the changes
Solution 4: Ensure That the Internet Explorer Settings Are 
Adjusted Correctly
-- To do this, go through the given points:
-- First, open Internet Explorer browser on your PC
-- Now, click on Tools menu and select Internet option
-- Next, open Advanced option
-- Now, scroll-down until you get the options SSL2.0 and 
SSL3.0
-- Check the boxes near both tab
-- And then click Apply and OK to save the changes
Solution 5: The Security Software Settings Should 
Adjust Correctly
Security software may interrupt when QuickBooks is 
running on PC and due to which 
QuickBooks Update Error 15240 appears. So, make 
sure that the settings of your antivirus program are 
adjusted correctly so that it doesn’t hinder the 
workflow in QuickBooks.
Conclusion
Hopefully, the above resolutions are enough to fix the 
QuickBooks error 15240. If still unable to fix this issue, 
then without any hesitation, you can connect to the 
help desk