HOW THE TELECOM SECTOR IS RESPONDING IN COVID-19 PANDEMIC.
                     HOW  THE  TELECOM  SECTOR  IIS  RESPONDIING  IIN  COVIID-19  PANDEMIIC
INTRODUCTION
• The COVID-19 outbreak is causing 
widespread concern and economic 
hardship for consumers, businesses and 
communities across the globe. 
Source: Next Big Brand
ECONOMIC IMPACT
• Risk of economic crisis
– There is a probability that telecom 
companies will get hit due to the economic 
crisis.
• Loss of roaming revenues
– As people don’t travel at all, roaming 
revenues have dropped to virtually zero. 
Source: The Financial Express
NEAR-TERM IMPACT
• First quarter results from the Chinese operators 
were tough, with modest service revenue 
growth (1 per cent).
• An improvement over the prior year there is a 
recovery in new subscriber numbers, after the 
adoption of 5G adoption.
Source: The Hindu
HOW COVID-19 SHAPE TELECOMS GOING FORWARD?
• Regulation
– There is a need to rethink the regulations 
keeping in the mind the ongoing challenges.
• Investment levels
– Due to the pandemic there will be reduction 
in investment plans due to reduced 
discretionary spend.
Source: Forbes
COVID-19 IMPACT ON THE TELECOM SECTOR IN INDIA
IMPLEMENTATION OF EXEMPTIONS FOR THE TELECOM 
INDUSTRY
• Telecommunications, IT and ITeS were exempted 
from the lockdown.
• Ground level staff need continued access to 
towers for maintenance, to identify potential 
risks.
Source: The Hindu
RISING DEMAND AND CURRENT INFRASTRUCTURE
• While demand for services continues to spike, 
given India’s dependence on wireless traffic, 
there is increased pressure on cellular 
infrastructure.
Source: GSMA
 IMPACT OF THE LOCKDOWN RESTRICTIONS
• Impact on Manufacturing of hardware 
and other systems
• Addition of new subscribers
•  Impact on tariffs
• Subscriber Retention
Source: ET Government
 OPPORTUNITIES
• Telecoms remains relatively defensive 
and the outlook for revenues and 
earnings is tough.
• The adaption of 5G and device 
availability improvement can boost 
consumer appetite for the new 
service.
Source: IBM
 CHALLENGES
• The challenge will involve developing new 
business models and services to meet this 
opportunity. 
• Adaption of 5G technology will create 
competition in post COVID scenario. 
Source: The Economic Times