TOP SMALL BUSINESS TRENDS.
                     TOP SMALL BUSINESS TRENDS
Automation Software Is Levelling the Playing Field
• Although automation technology is still evolving, it’s 
becoming increasingly popular to small business owners. 
• Automation is playing a big role in accounting, data entry, 
customer service, or any number of business processes.
Source: Google Image
Remote Work Will Become the New Norm
• Remote employees put in a full day’s work or more, 
instead of being distracted or unproductive.
• This flexible, understanding work will help in save costs by 
spending less money on operational expenses.
Source: Google Image
Go Cash-Free
• In 2020, starting a small business will be more affordable 
than ever. 
• Smaller and smarter systems and manufacturing methods 
will reduce the costs of running a business.
Source: Google Image
Women in Business Will Thrive
• More women are taking on leadership roles, and the 
gender gap in earnings have narrowed.
Source: Google Image
Social Media Marketing Experts Will Be Key
• 70 percent of small businesses used social media in 2018, 
and that number is expected to grow over the next few 
years.
Source: Google Image
Generation Z Will Contribute to Small Business Success
• Gen Z are true digital natives and it’s crucial that you 
consider them in your buyer personas.
• Gen Z is made up of 86 million people, and are expected 
to represent 40 percent of all consumers by 2020. 
Source: Google Image
 The Freelance Gig Economy Will Continue to Grow
• Professionals are starting their side hustles to supplement 
their income or monetize hobbies. 
• Many CEOs started their businesses as a side hustle, while 
still working their full-time jobs. 
Source: Google Image
Technology Will Help Businesses Improve Customer Service
• It’s important to make it as easy as possible for your 
customers to contact you.
• As per the research 57 percent of customers would 
rather contact companies online than call them for help. 
Source: Google Image
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