SaaS Ticketing System
                     SaaS Ticketing 
System
Email id : [email protected]
Phone No : 91485 87111
What is the concept of a SaaS ticketing solution?
A SaaS-based ticketing system is a cloud-hosted software platform that allows travel companies to manage, 
book, and issue tickets for flights in a fully digital and automated environment. 
"SaaS" stands for Software as a Service, which means that the system is accessed online through a 
subscription model, eliminating the need for local installation, heavy hardware, or complex IT 
infrastructure.
Designed specifically for travel agencies, tour operators, OTAs, and consolidators, this system centralizes 
key functions like flight search, availability checks, fare comparison, booking management, PNR generation, 
e-ticket issuance, cancellations, and refund processing.
A SaaS ticketing system integrates with major GDS (Global Distribution Systems) and Low-Cost Carrier APIs, 
providing real-time access to global airline content while supporting numerous users, currencies, and 
languages.
Its scalability, reliability, and ease of use make it a vital resource for modern travel companies looking to 
automate processes, reduce costs, and improve customer experience across both B2B and B2C channels.
A Key Role for SaaS Ticketing Systems in Travel 
Service Innovation
SaaS ticketing systems play a crucial role in driving innovation within the travel industry by streamlining and 
automating the entire ticketing process. These cloud-based solutions provide real-time integration with 
numerous travel service providers, allowing businesses to provide clients with precise, up-to-date 
availability and price instantly.
By eliminating manual work, SaaS ticketing systems reduce errors and operational costs, allowing travel 
agents and companies to focus on enhancing customer experiences.
Our scalability and flexibility enable travel organizations of all sizes to respond rapidly to market needs and 
seasonal fluctuations without incurring significant infrastructure costs.
These systems manage the whole ticketing process, including searching for availability, booking, PNR 
generation, e-ticket issuance, cancellations, and refunds. We integrate with 
Global Distribution Systems (GDS) such as Amadeus, Sabre, and Galileo, as well as Low-Cost Carrier (LCC) 
APIs, to provide real-time access to inventories and dynamic pricing.
How Can a SaaS Ticketing System Revolutionize Your 
Travel Business Workflow?
A SaaS ticketing solution can enhance your travel business productivity by automating and optimizing every 
stage of the booking and ticketing process. Real-time interaction with GDS systems and airline APIs reduces 
the need for manual searches and data entry, providing fast access to current rates, seat availability, and 
schedules. This not only speeds up the booking process, but also greatly reduces human errors, double 
bookings, or incorrect fare applications.
Furthermore, SaaS solutions are cloud-based and accessible from anywhere, allowing your team to 
operate effectively across many locations, even remotely. Features such as automatic PNR generation, e-
ticket issuing, and built-in payment processing eliminate the need for several systems or manual follow-
ups, increasing efficiency across departments.
Role-based access guarantees that each team member has the necessary tools and rights to complete their 
tasks in a secure manner.
With centralized dashboards, reporting tools, and analytics, you gain complete visibility into your 
operations, assisting you in making data-driven decisions to optimize performance and profitability. 
Why Choose Trawex to Create a SaaS Ticketing 
System?
If you want to enhance your travel website with a powerful, cloud-based SaaS Ticketing System, working 
with Trawex could be the strategic move that transforms your business.
Choosing Trawex for your SaaS ticketing system means working with a recognized 
travel technology provider who understands the travel industry's specific challenges and needs.
With years of experience in building scalable, cloud-based solutions for OTAs, tour operators, and travel 
agencies, Trawex delivers a platform that is not only feature-rich but also tailored to your specific business 
needs.
Our SaaS ticketing solution seamlessly integrates with major GDSs (such as Amadeus, Sabre, and Galileo), 
LCC APIs, and third-party services, allowing you to access global airline inventory in real time.
We specialize in designing systems that automate important tasks such as booking, ticket issuing, 
cancellations, and reporting, helping you to streamline operations, reduce errors, and increase 
productivity.
With a fully configurable interface, the system seamlessly integrates into your existing brand and user 
journey, providing a streamlined booking experience from search to checkout.
Security and reliability are at the core of our solutions, with PCI-DSS compliance, SSL encryption, and role-
based access control ensuring your customer data and transactions are always protected. Furthermore, our 
solutions are fully customisable and mobile-responsive, ensuring a seamless and consistent user 
experience across all platforms.
Trawex provides end-to-end service, making the transition to a SaaS model seamless and future-ready. 
With our proven expertise, you’re not just investing in a system—you’re gaining a strategic technology 
partner committed to your long-term success in the travel industry.
Whether you're an OTA, corporate travel agency, or tour operator, Trawex's SaaS solution is built to expand 
with your business, reduce manual procedures, and boost conversions.
Benefits of Our SaaS-based Ticketing System:
Here are the key benefits of using our SaaS-based ticketing system for your travel business:
• Cloud-based Accessibility: Access the system anytime, anywhere—from any device with a web 
connection. Ideal for remote teams and multi-location enterprises.
• Seamless integration with GDS and LCC APIs: Connect easily with major GDS platforms (Amadeus, 
Sabre, Galileo) and low-cost carriers (e.g., Ryanair, AirAsia) to view real-time flight availability, price, and 
booking.
• Automated Booking and Ticketing: Automating PNR creation, e-ticket issuing, invoicing, and itinerary 
creation saves time and reduces errors.
• Scalable and Customizable: Whether you're a startup OTA or an established travel agency, the system 
scales with your needs and can be tailored to match your brand and business model.
• Secure and compliant: Built with enterprise-grade security, including SSL encryption, PCI-DSS 
compliance, and role-based access control, to ensure secure transactions and data protection.
• Real-time Reporting and Analytics: Built-in dashboards and reporting tools provide valuable insights 
into sales, performance, customer behavior, and operations.
• Lower IT and maintenance costs: There is no requirement for in-house servers or software installs. The 
SaaS strategy lowers infrastructure costs while providing automatic upgrades and technical assistance.
• Fast deployment and easy onboarding: Get up and running quickly thanks to our streamlined 
implementation process and dedicated onboarding support.
• Multi-Currency & Multi-Language Support: Cater to global clientele by supporting numerous currencies 
and languages, making it suitable for international travel enterprises.
• Enhanced Customer Experience: Real-time confirmation, secure payments, and customized services will 
make the booking process go more easily and quickly.
• Cost-Effective: There is no need for a significant upfront investment in servers or IT infrastructure. SaaS 
is based on a subscription or pay-as-you-go model, which drastically reduces the initial barrier for 
startups and smaller agencies.
• Always updated: Frequent and automated updates guarantee that you are always running the most 
recent version, with new features, airline integrations, and security updates installed without 
downtime.
• Secure: Data encryption, role-based access, and GDPR/PCI-DSS compliance ensure that customer and 
transaction data are always safe.
• Accessible: Log in from anywhere in the globe, using any device. Ideal for remote teams, multi-office 
setups, and on-the-go travel professionals.
• Integrated: SaaS ticketing systems can effectively integrate with payment gateways, GDSs, LCCs, 
hotel APIs, CRM tools, accounting software, and more—creating a centralized, connected ecosystem.
• Real-Time Data and Analytics: Access real-time reports on bookings, revenue, customer behavior, agent 
performance, and more. Make informed decisions backed by data—not guesswork. 
• Automated Workflows: From booking confirmations to cancellations and reissues, automation 
eliminates manual work, decreases human error, and accelerates processing time.
• Multi-Language and Currency Support : SaaS platforms are designed for global usage. Serve 
international customers with localized content, pricing, and booking experiences.
• Mobile Compatibility: Most SaaS platforms are mobile-friendly or include companion applications, 
allowing users to manage bookings and clients from smartphones or tablets.
• Faster Time to Market: Deploy new features, launch portals, or enter new markets faster with minimal 
technical setup.
• Customizable and Modular: Most SaaS systems provide modular functionality, allowing companies to 
select and pay for exactly the capabilities they require, scaling up as required. 
Features of Our SaaS-based Ticketing System:
• Real-time Booking Engine: Our solution contains a real-time booking engine that communicates directly 
with global flight data sources. It provides immediate search, price, and seat availability updates for 
numerous airlines via a single platform interface. 
• GDS and LCC API Integration: The platform is integrated with major GDS systems such as Amadeus, 
Sabre, Galileo, and Worldspan, as well as APIs from low-cost carriers such as Ryanair, AirAsia, and 
others. This provides consolidated access to full-service and budget airline content.
• Automated ticketing process: When a booking is made, the system instantly generates the Passenger 
Name Record (PNR), issues the e-ticket, and delivers the itinerary to the client. Manual tickets are no 
longer required.
• Payment Gateway Integration: The system has payment gateway integration, allowing you to integrate 
with a range of local and international payment gateways for secure and seamless transactions.
• Role-Based User Access: Administrators can grant roles and permissions to users depending on their 
job functions. This guarantees that each employee only has access to the relevant sections of the 
system.
•  Customizable interface and branding: You can customize the system's UI to align with your business's 
brand. From logos and colors to style and design, the system can be customized to provide a consistent 
front-end experience.
• Dynamic Reporting Tools: The platform has a reporting tool for tracking system activity, bookings, 
transactions, and user behavior. Reports can be filtered, customized, and exported in a range of 
formats.
• Multi-currency and language configuration: Administrators can enable several currencies and 
languages, allowing them to customize the booking experience and control various market parameters 
from a single backend.
• Booking Modification & Cancellation Tools: Agents can easily customize, cancel, or reissue bookings 
directly from the system, with workflows connected to airline policies and fare rules for accuracy.
• Customer Profile Management: A centralized profile section stores customer travel history, contact 
information, preferences, and past bookings—making it easy to manage repeat clients and reference 
previous data.
Who can use our SaaS-based Ticketing System in the 
Travel Industry?
Our SaaS-based ticketing system is designed to cater to a wide range of organizations in the travel sector, 
providing scalable and adaptable solutions to fulfil the unique demands of various stakeholders. Here's a 
breakdown of who will benefit:
1. Travel Agencies
Both offline and online travel agencies (OTAs) can access our SaaS ticketing system to manage flight 
bookings, track itineraries, and provide real-time pricing and availability. The technology enables agents to 
access numerous GDS and LCC inventories from a single platform, allowing for faster and more accurate 
client service.
2. Tour Operators
Tour companies can make it easier to arrange flights as part of their vacation packages. Our system 
integrates with hotel, transfer, and activity bookings, allowing for seamless itinerary management.
 3. Corporate Travel Managers
Companies that manage corporate travel can utilize our system to evaluate employee itineraries, set travel 
policies, track expenses, and automate approval processes. The centralized platform ensures compliance 
and transparency in travel costs.
 
4. Online Travel Portals
Startups and established travel websites can utilize APIs to connect our SaaS ticketing system and provide 
customers with full airline booking features. The software's cloud-based design offers high availability, 
scalability, and real-time access to airline data.
5. Consolidator and Wholesaler
Travel consolidators and wholesalers can manage and distribute flight content to sub-agents or travel 
partners. Our SaaS system allows them to manage pricing, access real-time inventory, and generate reports 
to track sales and performance.
 
 6. Destination Management Companies (DMCs)
DMCs that offer inbound services could expand their offers by including flight ticketing in the trip 
experience. The platform's multi-language and multi-currency features enable global operations and 
localization.
 
7. Travel Startups
New players entering the travel space can leverage our SaaS model to avoid heavy upfront infrastructure 
costs. The pay-as-you-go approach and fast deployment enable companies to launch and scale faster.
 
8. B2B Travel Networks
Our SaaS platform offers multi-level B2B structures, enabling master agents to set up sub-agents, manage 
commissions, regulate markups, and track transactions in real time.
CONTACT US:
For more details, please visit our website:  
https://www.trawex.com/saas-ticketing-system.php
Email id :  [email protected]
Phone No : 91485 87111