CLM Solution Overview: Importance, Key Features & Benefits
CLM Solution Overview: Importance, Key Features &
Benefits
CLM Solution Explained: Why It Matters, Features &
Benefits
Successful businesses don’t just focus on sealing deals they handle
every contract with accuracy and intent. Despite this, many organizations
continue to depend on old-fashioned, manual processes for contract
management.
Strong vendor relationships drive business success. Using a CLM solution
speeds up approvals, minimizes compliance errors, and cuts legal and
admin costs.
Adopting modern CLM solution empowers teams to make faster,
data-driven decisions.
A study by Thomson Reuters revealed that 42% of legal professionals
surveyed in the Future of Professionals Report want to spend more of their
valuable time on expertise-driven legal work in the next five years.
Quick Read
Summary generated by AI, reviewed for accuracy.
If your current contract workflows are causing delays or errors, now is the
perfect time to explore a best CLM solution. This blog highlights the key
features and essentials that any effective platform should offer. By
understanding these aspects, users can choose a solution that truly
streamlines your contract management and boosts efficiency.
Why CLM Solution is Important for Business
In every organization, contracts form the foundation of business
relationships from vendors and clients to employees and service
providers. Managing these contracts manually can become increasingly
difficult as a company grows.
1. The Growing Volume of Contracts
According to a PwC study, the average Fortune 1000 company
manages anywhere from 20,000 to 40,000 active contracts.
This sheer volume makes manual handling difficult and time-
consuming. As a company expands, keeping track of all agreements,
terms, and obligations becomes a serious operational challenge.
2. The Impact of Delays on Business Operations
Contract-related delays often slow down key business processes
such as payments, project launches, and vendor onboarding.
These delays can affect timelines and create challenges across
departments.
When contracts move through defined stages in an organized
manner, it helps businesses operate more efficiently and maintain
consistent progress in their operations.
3. Need for Centralized Access to Contract Information
In many organizations, contracts are scattered across multiple
storage
systems shared drives, emails, or physical files. This makes it
difficult for teams to find the right document when needed.
A centralized CLM solution helps overcome this challenge by
storing all contracts in a single contract repository.
This improves accessibility, reduces confusion, and helps
teams make
informed decisions quickly.
4. Importance of Tracking Key Dates and Milestones
Every contract carries important dates such as renewals,
expirations, and delivery milestones.
Missing these dates can lead to financial loss, service
interruptions, or even legal complications.
Having a CLM solution that tracks and alerts teams about upcoming
events helps businesses stay proactive and manage their
commitments responsibly.
5. Managing Risk Through Better Contracts
Contracts define the legal and financial responsibilities of all parties
involved. When these are not properly maintained, businesses risk
disputes, non-
compliance, or unexpected liabilities.
A structured CLM solution helps manage such contracts risks by
keeping
every document organized, updated, and accessible for review when
needed. It creates a foundation of accountability and control, which
is essential for
long-term business stability.
Difference Between Traditional and CLM Solution
Contract management has evolved significantly over the years, moving
from manual, paper-based processes to modern digital solutions.
Comparing traditional contract management with a CLM solution highlights
hoAws pteeccthnology improves efficienTcrya,d iatciocnuarla Ccyo,n tarnacdt visibility acrCosLsM tShoel ution
entire contract process. Management
Contract Creation Manual drafting in AI-powered contract
Word or Excel; often drafting with pre-
inconsistent templates approved templates and
clause libraries
Approval Process Emails or physical Multilevel digital
signatures; can take days approvals with routing
to relevant stakeholders
Collaboration Multiple versions shared Real-time collaboration
via email, high chance of with version control and
confusion editing history
Tracking & Monitoring Limited visibility; Automatic notifications,
tracking is manual and tracking, and reminders
prone to delays for key dates
Compliance & Risk Hard to enforce Built-in compliance
company- wide checks, standardized
compliance; risk of templates, and audit
errors trails
How Does a CLM Solution Work?
A CLM solution works by organizing the entire contract process into clear,
actionable steps. Here is a step-by-step explanation.
Step 1: Contract Request
Any team member can raise a request for a new contract through the
CLM software solutions. The request is routed to the legal team with
relevant details such as type of agreement, parties involved, and key
contract clauses.
Step 2: Contract Drafting
Using pre-approved templates and a clause library, the legal team creates
the
initial contract draft process and can share it directly via Outlook for
review. AI tools can suggest standard clauses based on the contract type,
helping reduce the time spent on drafting and communication.
Step 3: Internal Review
The contract is shared with internal stakeholders, such as finance,
operations, or sales, for feedback. The CLM solution tracks comments
and changes, ensuring all inputs are recorded.
Step 4: Negotiation with Counterparties
The contract is sent to external parties for review as part of a contract
negotiation strategy. All changes and suggestions are tracked digitally,
allowing users to
compare versions, review redlines, and finalize agreements efficiently.
Step 5: Approvals
The contract goes through a multilevel approval process. Each approver
is notified automatically, and their approvals are stored in the system for
audit purposes.
Step 6: Execution
Electronic signatures are applied once all parties approve the document.
The executed contract is securely stored in the system for easy
access. This ensures compliance, transparency, and a clear audit
trail for future reference.
Step 7: Post-Execution Management
The CLM software solutions monitors key dates, renewal timelines,
and obligations.
Alerts and reminders ensure that deadlines are met, and reporting
tools provide insight into contract performance.
Step 8: Amendments and Updates
Any amendments are handled within the system, maintaining a complete
version history. Users can compare changes and ensure updated terms
are communicated clearly.
Key Features of a CLM Solution
A modern CLM solution comes with a wide range of features designed to
make contract management more organized and effective. Key features
include. Here are some reliable feature to consider.
1. AI-Powered System
AI-powered CLM solution assist during contract workflow. The AI can
suggest clauses that match the type of contract being prepared. It can
also detect unusual terms, missing information, or potential risks, helping
prevent problems before they occur.
The AI can summarize long contracts into simple points, making it easier to
understand the main details. It can also offer alternative clauses, allow
better choices when draft agreements.
2. Easy Contract Creation
Contracts can be created easily using ready-made templates and a
clause library. This means there is no need to start from a blank
document every time.
Templates are designed for different types of agreements, so selecting
the right template helps in creating contracts that are correct from
the beginning.
The process requires fewer steps, making contract creation simpler and
faster for the legal and business teams.
3. Clause Library
A clause library is a collection of standard contract terms that can be
used in many contracts. It ensures that all contracts follow the
company’s rules and policies.
The library allows users to pick the right clauses quickly without thinking
about the wording every time.
It also reduces mistakes and ensures that every contract includes
important clauses.
4. Integrations
CLM 365 integrates with tools like SharePoint, MS Teams, Outlook, Power
BI, and MS Copilot. Contracts can be shared via Outlook, stored in
SharePoint, discussed in Teams, or analysed in Power BI.
MS Copilot can suggest clauses, summarize contracts, and track
obligations. These integrations make contract management faster and
more organized.
They also help teams collaborate better and keep all contract
information in one place.
Recommended Read: Best SharePoint Contract Management Software
5. Multilevel Contract Approvals
An enterprise-level CLM solution allows contracts to be sent to multiple
approvers based on company rules. Each approval is recorded, making it
easy to track who has approved and when.
This easy contract approval process reduces delays, keeps the process
organized, and ensures every contract follows the correct approval path.
It also provides a clear audit trail for accountability and compliance.
Additionally, it helps teams make faster decisions by showing pending
approvals immediately.
6. Contract Routing
A CLM solution can automatically send contracts to the right people at the
right time. This feature makes sure that contracts do not get stuck with
the wrong person.
The automated routing saves time and avoids mistakes caused by manual
sending. It ensures that contracts move quickly from creation to approval
and then to signing.
7. Draft Comparison
CLM 365 allows different versions of a contract to be compared side by
side. Teams can see what has been added, removed, or changed, making
negotiations easier to follow.
This helps avoid mistakes, keeps the review process clear, and ensures all
changes are tracked accurately.
It provides a reliable record of all edits for future reference and can be
combined with analysis to identify contracts risks, obligations, or unusual
terms.
8. Contract Redlining
Contracts can be edited while keeping a clear record of all changes.
Redlining highlights the edits made in each version, so everyone can see
what was added or removed.
This feature helps teams work together without losing track of
changes. It also makes negotiations easier because all suggestions
and edits are visible in one place.
Redlining the contract ensures that every modification is tracked and
nothing is overlooked.
9. Contract Amendment
Contracts can be updated or amended after they are signed without
losing the original version. Each change is recorded, and the history of
the contract is saved.
This makes it easy to review past versions and understand how the
contract has changed over time. The contract amendment feature
ensures that all updates are documented clearly.
It also helps maintain contract accuracy by linking every amendment to
its original agreement.
10. Electronic Signature
Electronic signatures remove the need to print, sign, and scan contracts.
Contracts can be signed online, which saves time and makes the process
faster. Electronic signatures are legally valid and accepted in most
countries.
This feature helps complete the contract process quickly, even when
people are in different locations.
It also provides a secure and trackable way to verify who signed the
contract and when.
11. Version Control
A CLM solution keeps every version of a contract neatly organized in
one place. Teams can view earlier drafts, track updates, and review the
complete contract.
This version control feature makes managing multiple revisions simple
and reliable. It keeps the workflow clear, prevents data loss, and
enhances visibility by showing who made each update and when.
With version control, teams can always work on the latest
version with full confidence and accuracy.
12. Advanced Reporting & Analytics
A CLM solution provides reports and insights about contracts. It can show
how long approvals are taking, which contracts are pending, and whether
obligations are being met.
The contract analytics also highlight the performance of contracts,
helping teams make better decisions.
These insights provide a clear view of all contracts in the system and
help improve the contract management process.
Benefits of Using a CLM Solution
A CLM solution offers measurable advantages that go beyond just
managing contracts. Below are some of the key benefits that
businesses experience when adopting a CLM platform.
1) Accelerate Contract Approvals
With a centralized digital platform, contract creation, negotiation, and
approvals happen in one seamless flow.
Teams no longer wait for manual reviews or scattered email exchanges. A
good CLM solution provider streamlines the process and ensures contracts
move from draft to execution faster, helping your business close deals and
onboard partners more quickly.
2) Boost Productivity
Modern contract lifecycle management leverage AI to simplify and
optimize every stage of the contract lifecycle.
AI can quickly analyse large volumes of contracts, identify key
clauses, and flag potential risks saving teams valuable time and effort.
Instead of spending hours on manual reviews, your team can focus on
strategic decision-making and higher-value work, leading to smarter,
faster outcomes.
3) Enhance Efficiency Through Intelligent Automation
According to a survey by ALM and Bloomberg Law, over 40% of corporate
counsel spend at least 50% of their daily workload on tasks related to
contracts.
This shows the need for automated contract workflows ensure that every
contract follows a consistent process, reducing human error and
improving overall efficiency.
As a result, your organization enjoys accelerated turnaround times,
flawless accuracy, and smarter resource utilization driving higher
efficiency, productivity, and overall business growth.
4) Ensure Strong Compliance
An enterprise-level CLM solution helps you manage contract compliance
effortlessly by aligning every contract with predefined templates, approval
workflows, and policy standards.
It ensures full adherence to regulations, keeps teams audit-ready, and
minimizes compliance risks building lasting trust with stakeholders and
partners.
With centralized visibility, your organization can track, monitor,
and enforce compliance at every stage of the contract lifecycle.
5) Protect Data with Enterprise-Grade Security
CLM 365’s CLM solution is built with ISO and SOC 2 certifications and is
Microsoft- certified, ensuring top-tier data protection and privacy.
Every contract and document is stored in a secure cloud environment
with role- based access control, encryption, and continuous
monitoring.
With robust contract management security, businesses can confidently
manage sensitive agreements, knowing their data is protected and
compliant with global security standards.
6) Gain Greater Visibility
A centralized dashboard gives stakeholders real-time visibility into
contract status, obligations, and performance metrics.
With advanced search and reporting features, decision-makers can
instantly locate any document, track renewals, and ensure milestones
are met.
The Corporate Legal Operations Consortium found that 68% of contract
professionals search for a finalized contract at least once a week, a
practice that enhances transparency, strengthens control over the contract
portfolio, and improves accountability across the organization.
7) Strengthen Vendor Relationships
A CLM solutions ensures clear terms, timely renewals, and transparent
performance tracking.
By centralizing all vendor contracts in one platform, businesses enhance
collaboration, improve communication, and resolve issues quickly
fostering stronger, long-term partnerships built on trust and reliability.
With greater visibility into vendor performance, organizations can make
data-driven decisions that optimize value and strengthen supply chain
efficiency.
Best Practices to Implement a CLM Solution
Implementing a CLM solution can significantly enhance the efficiency,
accuracy, and visibility of your contract processes. The following best
practices provide a comprehensive guide to help you get the most out of
your CLM implementation.
1. Assess Current Processes
Before introducing a CLM solution, it’s essential to understand how your
existing workflows operate. A clear picture of current contract lifecycle
management processes helps identify opportunities for improvement and
ensures the new system aligns with organizational needs.
Map your end-to-end contract process across departments.
Identify repetitive tasks and areas with manual effort.
Gather input from stakeholders to understand current
challenges and priorities.
2. Define Objectives
Setting clear objectives ensures your CLM solution is purpose driven.
Knowing what you want to achieve helps prioritize features, measure
success, and align the system with broader business goals.
Determine key outcomes like faster approvals or enhanced
compliance.
Establish measurable goals to track CLM effectiveness.
Align objectives with overall organizational strategy and team
expectations.
3. Select the Right CLM Tool
Choosing a CLM solution that fits your organization is crucial for seamless
adoption. The right tool should cater to your workflow requirements and
integrate smoothly with existing systems.
Evaluate software features to match your contract needs.
Check for compatibility with current tools.
Consider scalability to support future growth and evolving
requirements.
4. Train Teams
Successful CLM adoption depends on how well your teams understand
and use the system. Utilizing training materials ensures everyone can
leverage the platform efficiently and confidently.
Conduct role-based training for legal, sales, finance, and operations
teams.
Provide hands-on sessions to familiarize users with system
functionalities.
Offer ongoing support and resources for continuous learning.
5. Standardize Templates
Consistent templates create a streamlined and professional contract
process. By 2025, 84% of organizations anticipate implementing
globally consistent contract templates. This standardization not only
saves time but also ensures uniformity in terms, language, and
branding across all agreements.
Develop standardized templates for common contract types.
Include pre-approved clauses to maintain compliance and
consistency.
Update templates periodically to reflect current policies and
regulations.
6. Monitor and Adjust
Ongoing observation helps ensure your CLM solution continues to deliver
value. Regular contract monitoring allows you to refine processes and
adapt the system to evolving organizational needs.
Review system usage patterns and identify high-activity areas.
Gather feedback from teams to optimize workflow efficiency.
Make iterative adjustments to improve contract lifecycle
management.
7. Track Key Metrics
Tracking performance metrics provides insights into the effectiveness of
your CLM software solutions. Metrics help measure success, highlight
areas for improvement, and guide strategic decision-making.
Measure contract completion times and approval durations.
Track compliance rates and adherence to organizational standards.
Analyse workflow performance to identify trends and opportunities.
The Future of Contract Management with AI
Contract management is rapidly evolving from a manual, document-
centric process to a strategic, data-driven function. Here’s how AI is
shaping the future of contract management.
Predictive Risk Analysis: AI analyses historical contract data to
identify patterns and potential risks, allowing organizations
to proactively mitigate issues.
Automated Contract Summaries: AI in CLM 365 can quickly analyse
contracts and generate concise summaries, highlighting key terms,
deadlines, and obligations. This saves time and ensures critical
information is always visible immediately.
Alternative Clause Suggestions: AI-powered recommendations in
CLM software solution help users identify and insert important
contracts clauses based on previous contracts, compliance
requirements, and organizational standards, improving contract
quality and consistency.
Obligation Management: CLM solution uses AI to track contractual
obligations automatically, sending alerts and reminders for
milestones, renewals, and compliance deadlines. This ensures
nothing is overlooked and enhances operational efficiency.
AI Contract Agent: CLM solution AI agent acts as a smart assistant,
answering contract-related queries, guiding teams through
workflows, and supporting faster decision-making throughout the
contract lifecycle.
Risk and Compliance Insights: AI analyses contracts to detect
potential risks, deviations, or non-compliant clauses, helping
organizations maintain regulatory adherence and reduce
exposure.
Conclusion
Implementing a robust contract solution is no longer optional it’s essential
for organizations seeking efficiency, compliance, and strategic control over
their contracts. CLM 365 empowers your teams with AI-driven contract
summaries, intelligent clause suggestions, obligation tracking, and a smart
AI agent, transforming the way you manage agreements from start to
finish.
Take the next step in modernizing your contract management process. Get
a 14-day free trial of CLM 365 no credit card required and experience every
feature designed to streamline your contract workflows.
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