Top IT Asset Management Tools Features, Pricing & Reviews
                     Top IT Asset 
Management Tools 
Features, Pricing & 
Reviews
IT Asset Management or ITAM is the process of tracking and 
managing hardware and software across your organization. It 
helps reduce costs and avoid risks. In 2025, choosing the right 
ITAM tool is more important than ever. Businesses need smart 
tools to manage growing digital assets.  
A good tool saves time and improves control. This blog will 
help you compare top IT Asset Management tools. We will look 
at key features pricing plans and real user reviews. Whether 
you are a small business or a large team, this guide will help 
you make the right decision. Let us explore the best options. 
Let’s figure out how keeping track of IT assets plays a key role 
in pushing digital change forward and check out the smart 
benefits it brings to the table.
How We Compared the Tools Feature set and functionality
To help you choose the best IT Asset Management tool we followed 
a clear and simple comparison method. We picked tools based on 
real needs faced by IT teams. Below are the key points we used to 
compare each tool in this blog. 
Feature set and functionality 
We checked what the tool can do. This includes asset tracking 
license management reports alerts and mobile access. A good tool 
must cover the full life of each asset from purchase to disposal. 
Ease of use and user interface 
We looked at how easy it is to set up and use the tool. A simple 
dashboard and smooth flow help save time and avoid mistakes. 
Tools that need less training are better for teams with limited time. 
Integration capabilities 
Modern IT tools must work with other platforms. We checked if 
each tool can connect with systems like Microsoft 365 Azure 
ServiceNow or your helpdesk. Integration saves effort and 
makes asset data more useful. 
Scalability and deployment 
Your needs may grow. We checked if the tool works for both 
small and large teams. We also looked at deployment types. 
Some tools are cloud based while others offer on premise use 
for more control. 
Security and compliance 
We reviewed how each tool protects your data. We focused on 
industry standards like SOC 2 ISO 27001 and GDPR. This is 
important for teams that manage sensitive or customer data. 
Support and documentation 
We checked if you get fast help and clear guides. Good customer 
support can save your team during setup and future use. 
Pricing transparency 
We included only tools that show clear pricing. No hidden costs or 
surprise charges. 
User feedback 
We read reviews from trusted sites like G2 and Capterra to know 
what real users think. 
Top IT Asset Management Tools Compared
Choosing the right IT Asset Management tool can help your business 
track devices reduce risks and control costs. Here is a detailed 
comparison of five top tools in 2025. Each tool suits different types of 
businesses. This guide will help you decide which one fits your needs 
best. 
Asset Management 365
Key Features 
Asset Management 365 is built for Microsoft 365 users. It 
helps track both hardware and software. You can manage 
asset purchases warranties and service records. The tool 
supports barcode scanning and detailed reporting. You can 
assign assets to users and teams in one step. It also works 
inside SharePoint and Teams so it feels like a part of your daily 
tools. 
Ideal for 
This tool is perfect for small and mid-size businesses. It also 
works well for large companies that use Microsoft 365. 
Pros 
Easy to use 
Smooth Microsoft 365 integration 
Quick setup 
Cons 
Not useful for teams that do not use Microsoft tools 
Limited advanced reporting options 
This tool is a good choice if your team already works on 
Microsoft 365. It reduces training time and fits into your 
existing workflow. 
Freshservice
ITSM and Asset Management Capabilities 
Freshservice is part of the Freshworks platform. It combines IT 
service desk and asset management in one system. You can 
track devices link them to tickets and automate tasks. It helps 
remote teams and supports cloud-based access. 
Pricing Tiers and Plans 
Freshservice offers several plans. Basic plans are affordable. 
More features come with higher cost plans. 
Target Audience 
This tool is best for mid-sized IT teams who want service desk 
and IT asset tracking together. 
Pros 
All in one system 
Helpful training resources 
Strong automation features 
Cons 
Price increases with more users 
Takes time to set up 
Fresh service is ideal if your team wants to manage both 
tickets and assets in one tool. It helps teams respond faster 
and stay organized.
ManageEngine Asset Explorer
Agentless Discovery and Software Compliance 
ManageEngine Asset Explorer finds devices on your network 
without installing any agents. It checks for software use and 
license rules. You get alerts when assets go missing or need 
updates. It has strong reporting features. 
On-Premise vs Cloud 
This tool mostly works on-premise. It has limited support for 
cloud use. 
User Feedback Summary 
Users say the features are deep and useful. But they also say 
the user interface looks old. You need IT knowledge to use it 
well. 
Pros 
Good for compliance tracking 
Handles large networks 
Strong report features 
Cons 
Not easy for beginners 
Mostly limited to on-premise use 
ManageEngine AssetExplorer is a smart pick if your company 
has many devices and needs strong software tracking. 
ServiceNow ITAM
Enterprise Grade Integration with ITSM and CMDB 
ServiceNow is made for large enterprises. It manages the full 
asset lifecycle. You can track changes requests and support 
needs. It links with other ServiceNow systems like IT service and 
configuration management. You can also use custom workflows. 
Pricing and Implementation Effort 
This tool is expensive. It takes several weeks to set up. You also 
need skilled staff to manage it. 
Best Suited for 
Best for big companies with many systems and a full-time IT 
team. 
Pros 
Detailed features for large teams 
Easy to scale 
Fits well with other ServiceNow tools 
Cons 
Very costly 
Setup is long and complex 
ServiceNow works best if you have a big team and need 
advanced features. It brings all IT processes into one 
platform. 
Atomicworks
Open Source Alternative 
Atomicworks is a free open source asset management tool. 
You can track basic asset data. You also get full control over 
how the tool works. You must set it up and host it on your own 
system. 
Community Support and Technical Complexity 
Support comes from online forums. You need IT skills to install 
use and manage the tool. There is no live customer service. 
Cost Effectiveness for Startups 
Good for startups with tech teams who want to save costs. 
You do not pay for licenses and you get full control. 
Pros 
No software license cost 
Full control of data 
Can be changed and adjusted 
Cons 
No direct help or support 
Not made for non-technical users 
Atomicworks is best for teams that have IT knowledge and 
want a free tool. You must handle all the setup on your own. 
Which Tool Is Right for You? For small 
businesses/startups
Choosing the right IT Asset Management tool depends on your 
team size your budget and the systems you already use. Each 
business has different needs. Below are clear suggestions 
based on who you are and what you need. 
For Small Businesses and Startups 
Small businesses often have limited budgets and small IT 
teams. They need tools that are easy to set up and simple to 
use. Cost is a big factor too. You want to avoid tools that take 
a long time to learn or need deep tech skills. 
Recommended Tool: Asset Management 365 
This tool is perfect for startups and small teams. It works smoothly 
with Microsoft 365. The setup is fast and you can start tracking 
assets in minutes. It offers a free 14-day trial so you can test it 
before buying. You get strong features without needing extra staff or 
big investments. 
Why It Works 
Simple setup 
Clear dashboard 
Affordable plans 
Built for small teams 
For Mid-Market IT Teams 
Mid-sized companies need more control over assets. They want 
better tracking reports and integration with other tools like helpdesk 
or email. Flexibility is key. The tool should work with your growing 
needs. 
Recommended Tool: Freshservice 
Freshservice is a strong pick for mid-sized IT teams. It brings 
asset tracking and helpdesk into one system. You can link assets 
to support tickets and automate tasks. It fits well with remote 
and hybrid teams. 
Why It Works 
All in one solution 
Good automation 
Fits teams with 50 to 500 users 
Quick access to help and support 
For Large Enterprises with Complex Infrastructure 
Large organizations often have thousands of devices. They need 
deep reporting strong security and custom workflows. They also 
need tools that follow compliance rules. These teams may also 
need to link the asset tool with other enterprise systems. 
Recommended Tool: ServiceNow ITAM 
ServiceNow is a premium solution made for large setups. It offers 
full lifecycle management from purchase to disposal. It connects 
with your change management and CMDB systems. Though it 
takes time to set up the results are worth it for big teams. 
Why It Works 
Very detailed features 
Best for complex networks 
Strong compliance support 
Trusted by global enterprises 
For Microsoft 365-Focused Organizations 
If your team uses Microsoft tools every day your IT asset tool 
should work well with them. This helps you avoid double entry 
and keeps your data in sync. You also save time as your staff is 
already trained in Microsoft tools. 
Recommended Tool: Asset Management 365 
This tool is made to work inside the Microsoft 365 ecosystem. It 
uses SharePoint and Teams. You can assign assets with one click 
using Active Directory. The setup is simple and it feels like using 
another Microsoft app. 
Why It Works 
Built for Microsoft users 
No need for extra logins 
Works inside SharePoint 
One of the easiest tools to use 
For Open-Source Enthusiasts 
Some teams want full control. They want to host the tool on 
their own server. They may also want to change the code and 
add new features. For them open-source tools are the best 
choice. 
Recommended Tool: Atomicworks 
Atomicworks is a free open-source asset tool. It helps track 
assets and supports basic features. It is good for tech teams 
that can handle their own hosting and updates. You save 
money but need some effort to set it up. 
Why It Works 
No license fee 
Full access to source code 
Good for learning and testing 
Flexible if you have coding skills 
Conclusion
Choosing the right IT Asset Management tool depends on your 
business size your team skills and your current systems. Look 
for tools that are easy to use fit your budget and offer strong 
support. Some tools are best for Microsoft 365 users while 
others are built for large or technical teams. Always check key 
features and user reviews before you decide.  
Most tools offer a free trial or demo. Use this chance to test 
the tool with your team. A good start can save time and cost 
later. Pick the one that meets your needs and helps you grow.