HIPAA Compliance and UCaaS: What You Need to Know
                     HIPAA Compliance 
and UCaaS: What 
You Need to Know
www.axioncommunications.com
Is UCaaS HIPAA Compliant? Well, Yes and No 
While there are no specific HIPAA 
guidelines for phone calls, there 
are specific questions that you 
need to answer to be absolutely 
sure your UCaaS solution 
(including voicemails, call 
recordings, and reports) is HIPAA 
compliant: 
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Does your UCaaS solution have strong data 
encryption?   
HIPAA requires that electronic protected health information (ePHI) is 
transmitted and stored securely to prevent unauthorized access. 
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Have you established a Business Associate 
Agreement (BAA) with your UCaaS provider?  
HIPAA requires covered entities to 
enter into Business Associate 
Agreements (BAAs) with third-party 
service providers with access to 
their ePHI.   With Axion, this process 
is simple and stress-free, allowing 
you to have complete peace of 
mind regarding patient privacy.   
@axioncommunications
Is UCaaS HIPAA 
Compliant?  
So, to answer the question, 
Yes – UCaaS can be HIPAA 
compliant, you just have to 
choose the correct vendor.  At 
Axion Communications, we 
understand the paramount 
importance of safeguarding 
patient privacy and data 
@axioncommunications security
Contact Us
Office Address:
663 Cochran ST # 100 Simi 
Contact Us Valley, CA 93065
Visit Us:
855.98AXION
[email protected]
www.axioncommunications.com