Business Model of Reliance Industries.
                     BUSINESS 
MODEL OF 
RELIANCE 
INDUSTRIES
STRATEGY
– DRIVING INNOVATION
– CONSISTENT GROWTH
– DELIVERING VALUE
– SUSTAINABLE TRANSFORMATION 
IN SOCIETY
Source: www.ril.com
ENABLERS - DIGITAL TECHNOLOGY
– Omni-channel initiatives in 
Reliance Retail
– * GST for community
– Future Ready 5G, 6G and beyond
Source: www.ril.com
ENABLERS - CAPITAL PRODUCTIVITY
– Omni-channel initiatives in 
Reliance Retail
– * GST for community
– Future Ready 5G, 6G and beyond
Source: www.ril.com
ENABLERS - OPERATIONAL EFFICIENCY AND 
EFFECTIVENESS
– Fuel retail throughput well above 
industry average
– Uninterrupted and high-speed 
data access anywhere, anytime
Source: www.ril.com
REFINING & MARKETING
– Largest single-site refinery with robust configuration
– Strategic locational advantage with dedicated infrastructure
– Among lowest cost producer globally with flexible product slate
Source: www.ril.com
RETAIL
– Operates on multiple store concept 
model to serve different customer 
needs
– Offers best shopping experience to 
Indian consumers with consistent 
choice, quality, value and convenience
– Pan-India presence
– State-of-the-art retail infrastructure 
and supply chain providing solid 
foundation for growth
Source: www.ril.com
PETROCHEMICALS
– One of the most integrated 
petrochemicals producers globally
– Wide product portfolio with 
leadership position across product 
categories
– State-of-the-art production facilities 
with balanced cracker portfolio
– Industry leading operating rates
– Presence in one of the fastest growth 
markets
Source: www.ril.com
DIGITAL SERVICES
– Only ubiquitous 4G coverage in 
India with high speed and quality 
coverage
– World’s largest greenfield 4G LTE 
wireless broadband network
– Fully digitised operations from 
onboarding through fulfillment
– Transformative customer value 
propositions
Source: www.ril.com
OIL & GAS
– High quality portfolio with 
presence in conventional and 
unconventional resources
– Operating one of most complex 
and largest deep water block KG-
D6
Source: www.ril.com
MEDIA
– Robust bouquet of channels 
across various genres – business, 
entertainment, infotainment, kids
– Category leading digital properties 
in financial services, 
entertainment, news
– Significant local language content, 
tapping regional markets
Source: www.ril.com