Overview on Workforce Diversity
                     WORKFORCE 
DIVERSITY: A KEY TO 
IMPROVE 
PRODUCTIVITY
Agenda
Divers i ty  in  the  workp lace  means  inc lus ion  o f  peop le  f rom 
d iff erent  caste ,  re l ig ion  and background.  Th is  inc ludes  
inherent  t ra i ts  l ike  age ,  gender ,  e thn ic i ty ,  sexua l  
pre fe rences  as  we l l  as  acqu i red  ones  l i ke  exper iences  o f  
work ing  in  d iff erent  indust ry ,  d iff erent  c i ty ,  d iff erent  
count ry  e tc .  
Presentation title 2
Source: www.linkedin.com
Varied Ideas and Perspective
Simi lar  peop le  th ink  a l ike .  That ’ s  because  they share  
s imi lar  backgrounds ,  exper iences  and ha i l  f rom the  same 
p lace  too.  Wi th  a  d iverse  workforce  you wi l l  have peop le  
f rom d iff erent  backgrounds .  That ’ s  so  many d iff erent  minds  
th ink ing  in  the i r  own ways .
Presentation title 3
Source: www.linkedin.com
Improved Decision Making and 
Problem Solving 
Diverse  peop le  wi l l  have  d iff erent  ideas ,  op in ions  about  
th ings .  Whi le  d i sagreements  are  common in  such  a  
scenar io ,  i t  can prove  to  be  benefi c ia l  fo r  the  organ izat ion  
as  a  whole  because  the  organ izat ion  can  ana lyze  d iff erent  
perspec t ives ,  eva luate  d iff erent  ideas  and then come up 
w i th  the  best  poss ib le  so lut ion  based on  d iff erent  
suggest ions  f rom management  and employees .  
Presentation title 4
Source: www.linkedin.com
Creativity and Innovation
Employ ing  d iff erent  minds  sparks  c reat iv i ty.  When 
ind iv iduals  a re  a l lowed to  th ink  f ree ly ,  they come together  
to  th ink  about  f resh  ideas ,  f resh  take  on  po l i c ies  e tc .  
Presentation title 5
Source: www.linkedin.com
Diverse Skillset 
Th is  one  i s  a  no -bra iner.  When  you employ peop le  f rom 
d iff erent  backgrounds,  you ’ re  eff ect ive ly  h i r ing  peop le  wi th  
var ied  in te rests ,  s t rengths  and pass ion .  
You  have an  increased sk i l l se t  wh ich  i s  be t te r  than h i r ing  
peop le  who are  good at  the  same th ing .  You  can  have  one  
person  who i s  an  exper t  in  one  area  wh i le  another  one  may 
be  good at  another.  
Presentation title 6
Source: www.linkedin.com
Greater Understanding of Customers
No two customers  are  ever  the  same.  They are  d iff erent  
and requ i re  d iff erent  ways  o f  dea l ing  wi th  them.  There fore  
an  organ izat ion  w i th  a  d ive rse  workforce  w i l l  have  peop le  
that  can  re late  to  the  target  market .  
They’ re  in  a  be t te r  pos i t ion  to  deal  w i th  d iff erent  
customers  and understand them bet te r.  
Presentation title 7
Source: www.linkedin.com
Market Goodwill
Having  a  d iverse  work force  off ers  numerous  benefi ts .  I t  
does  not  just  improve  product iv i ty  but  a l so  leads  to  be t te r  
and more  inc lus ive  p laces  thereby making  the  organ izat ion  
a  bet te r  p lace  to  work .  
I t  inc reases  the  overa l l  va lue  of  the  organ izat ion .  
Company’ s  brand image  improves .  
Presentation title 8
Source: www.linkedin.com
Broader Market 
A d ive rse  workforce  wi th  a  wide  range  o f  sk i l l s  and 
exper iences  inc lud ing  cu l tura l  unders tand ing  wi l l  a l l ow  you 
to  se rve  d iff erent  cus tomers  f rom a l l  over  the  g lobe .  
Not  to  ment ion ,  the  ease  w i th  wh ich  bus inesses  can  make  
c ross -border  t ransact ions .  Th i s  enhances  your  customer  
base  and a l so  your  market .
Presentation title 9
Source: www.linkedin.com
Click icon to add picture
Managing Diversity 
in Workplace
Robust Communication
The  key to  managing  a  d ive rse  workforce  i s  to  communicate  
eff ect ive ly  w i th  employees .  Po l ic ies ,  procedures ,  safe ty  
ru les  e tc .  shou ld  be  des igned in  a  way so  as  to  overcome 
language  barr ie rs .  
Presentation title 11
Source: www.linkedin.com
Treat Employees as an Individual
I t  i s  unfa i r  to  make  assumpt ions  about  emp loyees  based on  
the i r  re l ig ion  and cu l tura l  background.  I ns tead,  
management  shou ld  t reat  every  emp loyee  as  an  ind iv idua l  
and judge the i r  success and fa i lu res  by  the i r  mer i t  ra ther  
than at t r ibut ing  the i r  ac t ions  to  the i r  background.
Presentation title 12
Source: www.linkedin.com