Uploaded on Oct 26, 2021
After entering their credentials on QuickBooks webmail, some users have reported experiencing an error message displayed on their screen “QuickBooks couldn’t connect to email server”, especially after they have entered their email password. Let's find out solutions to this error.
How to Fix QuickBooks Could Not Connect to Email Server
How to Fix QuickBooks
Could Not Connect to
Email Server?
By Dancing Numbers
Reasons • When incorrect username /ID or
password have been entered
There are several reasons because of while logging into your email.
which you may be encountering this • There is some problem with the
error (
QuickBooks Could Not Connect to Em user’s internet connection.
ail Server •
) while using QB desktop. For your The email server settings have
reference, they are listed below: not been configured correctly.
• The user is not having the
credentials of the admin required
to login to windows.
• The files required to run
QuickBooks are damaged.
It is extremely important to resume the
connection between QuickBooks and
your email server at the earliest as such
errors are hampering the communication
between the organization and its clients,
customers and vendors. There are
various ways in which you can fix could
not connect to the email server error,
see which of these solutions work for
you:
1st Solution. Update your
QuickBooks Software
• Open QuickBooks desktop and go to the help
menu. Click on Update QuickBooks Desktop.
• Now click on the Update Now option.
• Check the Reset update option and then click on
get updates.
• Wait for the updates to install on your system
and click on close when the update is complete.
2nd Solution. Review the settings
of the Webmail Preferences
• Firstly, got to the QuickBooks edit menu and then click on
Preferences.
• Then click on Send Forms option.
• After that, in the ‘My Preferences’, choose your email
account and click on edit.
• When the Edit Email information screen opens, check the
SMTP server details sections and rectify the name of the
server ,
• Finally, Port the Email Provider Settings
3rd Solution. Reset the Settings
of Internet Explorer to Default
• Begin by pressing the windows+r
button together.
• Type inetcpl.cpl and click Ok
• Click on the advanced tab and click
on Restore advanced setting.
• Press the Apply option and click Ok.
We hope that in this PPT we have been able to
provide you with all the causes of this error
and subsequently solve the problem where
your copy of QuickBooks is unable to connect
to the email server.
FOR MORE DETAILED STEPS CLICK HERE!
Contact Us
For any other queries related
to this or about QuickBooks
Desktop or Online then,
EMAIL
[email protected]
WEBSITE
www.dancingnumbers.com
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