Uploaded on Apr 24, 2020
I’m not sure we’re ever going to command the attention of the world, but we strive to deserve the attention of our clients by doing our jobs to the best of our ability for every call, every day. We strive to have an excellent reputation amongst our peers and clients. It is important as a business owner that I not only focus on profit but that I focus on the quality of care. I enjoy knowing that our guys are doing the best work out there.
BUSINESS PHILOSOPHY
BUSINESS
PHILOSOPHY
https://www.dyersgaragedoors.com/
“WHEN YOU DO THE COMMON THINGS IN LIFE IN AN UNCOMMON
WAY, YOU WILL COMMAND THE ATTENTION OF THE WORLD.”
GEORGE WASHINGTON CARVER
I RECENTLY READ THIS QUOTE AND THOUGHT, “AH HA! THAT’S
WHAT WE TRY TO DO!”
I’M NOT SURE WE’RE EVER GOING TO COMMAND THE ATTENTION OF
THE WORLD, BUT WE STRIVE TO DESERVE THE ATTENTION OF OUR
CLIENTS BY DOING OUR JOBS TO THE BEST OF OUR ABILITY FOR
EVERY CALL, EVERY DAY. WE STRIVE TO HAVE AN EXCELLENT
REPUTATION AMONGST OUR PEERS AND CLIENTS. IT IS IMPORTANT
AS A BUSINESS OWNER THAT I NOT ONLY FOCUS ON PROFIT BUT
THAT I FOCUS ON THE QUALITY OF CARE. I ENJOY KNOWING THAT
OUR GUYS ARE DOING THE BEST WORK OUT THERE.
EACH OF US, (WHETHER WE ARTICULATE IT OR NOT), HAS A PHILOSOPHY.
THIS DETERMINES HOW WE ACT IN ANY GIVEN SITUATION. IT IS THE
PATHWAY THAT GUIDES US ALONG IN LIFE.
BUSINESSES HAVE A PHILOSOPHY TOO. IT SHOWS IN EVERYTHING THEY DO.
CALL AND HEAR HOW THEY ANSWER THE PHONE, FOR EXAMPLE. DO THEY
RUSH THROUGH THE GREETING TRYING TO SLAM YOU TO THE NEXT PERSON?
IS THERE ANY WARMTH? DO THEY SEEM TO CARE THAT YOU’VE CALLED? ARE
YOU ABLE TO GET YOUR QUESTIONS RESOLVED? DO THEY TRANSFER ANY
TIME PRESSURE ONTO YOU SO THAT YOU FEEL RUSHED AS YOU SPEAK? MOST
MAJOR CORPORATIONS, EVEN THOSE THAT ARE IN THE COMMUNICATIONS
INDUSTRY, REQUIRE YOU TO WADE THROUGH RIDICULOUS TELEPHONE TREES
AND DEAL WITH EMPLOYEES WHO HAVE ALMOST ZERO ACCOUNTABILITY AND
HAVE EVEN LESS KNOWLEDGE. IT’S AMAZING TO ME, A RELATIVE OLD TIMER,
THAT THIS LOW LEVEL OF SERVICE IS WHAT WE HAVE BECOME ACCUSTOMED
TO. WHAT I FIND REALLY AMAZING IS THAT AFTER ONE OF THESE TYPES OF
CALLS, THEY WANT ME TO WASTE EVEN MORE OF MY TIME DOING A SURVEY
OF THE OUTCOME OF THE CALL.
BUSINESS PHILOSOPHIES HAVE CHANGED MARKEDLY IN THIS LAST
TWO DECADES. IT’S ALL ABOUT THE BOTTOM LINE AND ABSOLUTELY
NOTHING ELSE. WITH US, WE FOCUS ON EVERYTHING ELSE AND THE
BOTTOM LINE TAKES CARE OF ITSELF. REFERRALS ARE FREE! WE WORK
HARD TO EARN THEM. WITH SMALL BUSINESSES, EVERY SINGLE
CUSTOMER IS VERY IMPORTANT. THERE’S LOTS OF COMPETITION SO
WHEN WE OFFER THE SAME PRICES, WE HAVE TO OFFER BETTER
SERVICE. THIS IS WHY I LOVE AND SUPPORT SMALL BUSINESSES AS
OFTEN AS I CAN. UTILIZING LOCAL SMALL BUSINESSES IS DEFINITELY A
PART OF MY PERSONAL PHILOSOPHY. THEY ARE THE HAVEN YOU CAN
STILL GO TO AND GET KNOWLEDGEABLE, CARING SERVICE. YOU
MATTER WITH A SMALL BUSINESS. OF COURSE, IT HAS TO BE THE
RIGHT SMALL BUSINESS, SO THERE IS SOME DUE DILIGENCE
REQUIRED. IT’S EASY TO CHECK REVIEWS ON LINE, OF COURSE, THE
MORE THE BETTER. I SUGGEST YOU KEEP YOUR BUSINESS LOCAL WITH
THE EXPERTS WHO CARE ABOUT YOU AND GREATLY VALUE YOU AS A
CUSTOMER. CALL US TODAY!
Contact Us
EMAIL US - [email protected]
CALL US - +1 818-703-7462
https://www.dyersgaragedoors.com/
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