A Complete Guide to Property Management
                       WELCOME
TO
A Complete Guide 
to Property  
Management
About 80% of property owners in Australia hire the services of a 
property  manager but many are still not aware about the role of a 
real estate agent in  managing investment properties.Whether you 
are new in the game or you are  an accomplished property owner, 
chances are that you still would want to learn  and understand 
more about managing properties to get maximum returns.
So, this guide will surely give you information, irrespective of the 
stage you are  into managing investment property journey.Just 
stay here and keep reading to  make sure you are maximizing your 
returns and you add value into your  existing knowledge about 
managing properties.
Property Management in Australia
In Australia, properties can either be managed through a real estate agent or a 
property manager, or  can even be done independently by the owner. When the 
owners of the investment property take  the charge of managing their own valuable 
asset, then it is called DIY property management. (Do-It-  Yourself)
If you are thinking that property management is just about collecting rent, then I am sorry, it is just 
a myth.  It is a common misconception! The reality is that there is much more to 
property management than  just collecting the rent.But let me tell you ensuring 
that the property is in good state and also to  ensure that the tenants are happy is 
an art and a whole mountain to climb.
The services included in managing 
properties are:  Collecting monthly 
rent
Finding and evicting 
tenants  Chasing up on 
arrears
Taking care and maintaining the condition of the 
property  Organizing maintenance jobs
Conducting frequent home inspections
Ensuring compliance with the states or territory’s 
property laws  Managing property bills
Prepare the property to set for lease
Types of Property Management
Yes, if you are thinking that there is just mere investment property to manage, let me tell you that is 
not true.There are  different types of properties and similar is the case with property managers. They 
differ in their services. Yes, no property  managers are the same.
Property management services come in different forms and styles. Also, there are different types of 
property managers.  Basically, the property managers differ based on the type of services they offer.
The property industry is split into the 
following:  Commercial property 
management  Residential property 
management
Now that property managers are needed for both the types, managers for residential properties are 
segregated into the  following:
Traditional property managers
Self-managed property owners 
(DIY)  New model property 
managers
Let’s me take you through each 
type.
Commercial Property Management
It is about managing, taking care of the commercial spaces leased to the 
tenants. Unlike  residential spaces, commercial places are used for the 
purpose of doing  business.Properties that are used commercially include 
industrial buildings, office  spaces, shop fronts, shopping centers, storage 
facilities, and so on.
Residential Property Management
Managing the properties used for private or residential use like a home 
to live in and so  on.
We can say that the property management for residential properties is 
done from the  time property is bought until it is sold. There are different 
types of residential properties  such as:
Apartmen
ts  Houses 
 Duplexes  
Terraces  
Townhous
es
Leasing the property is the best way to generate income. But leasing a 
residential  property also has a lot of work to engage in. Here the 
property manager comes into the  picture. Now we I will take you 
through the types of property managers for residential  properties.
Traditional Property Managers
These managers are from the real estate agencies which buy, sell properties, and also offer property management as an additional  
service. Or we can say that property management is their subsidiary business.The agencies that engage in buying and selling  
properties typically do not focus solely on property management.
New Model Property Managers
These are the property managers who are turning the entire game of delivering the property management services. These new  
model property managers are using a lot of technology and also aim to deliver better service at a lower price.
While traditional property managers prefer communicating through emails and phone calls, the new model property managers use  
smart tech solutions like mobile apps, online portals, and live chat.
Self-Managing Property (DIY Property Managers)
Doing it all by yourself – If you can, then you are the self-managing property manager. However, it requires you to do everything that  
a professional property manager would do.You will be the sole hero and you will be taking care of everything from inspections,  
negotiations, tenancy agreements and also keeping up-to-date with tenancy laws, and other day-to-day tasks.
Define Property Manager
A property manager is a professional who manages the real estate portfolio on the behalf of the owner of the property. The property  
managers are the paid, licensed professionals.Take it like this – The investment property owner, which is YOU, hire a property  
manager to take care and manage your real estate on your behalf.The property manager you will hire will be a middle-man between  
you and your tenant.They are responsible for handling the day-to-day management of your rental property. So, there is nothing you  
will have to do.
Difference between Real Estate Agent and Property 
Managers
The real estate agents and the property managers have different roles to play. A real estate agent 
handles everything till  the time you buy a property. After you have purchased the property, a 
property manager handles everything until you  decide to sell it.
Duties of a Property Manager
Every property manager differs on the basis of services they offer. Also, it depends on the amount you 
have agreed to pay.  But there are some basic things that all property managers have to do such as:
Working for your best interest
Market The Property
Your property will attract tenants based on the way property is listed in the market space. Finding 
good tenants is a whole  new process which starts with a pool of candidates. If you have a good 
property manager by you side, the one who knows  how to play with numbers will also have a solid 
plan of putting the property up on the market. This would include having a  detailed marketing plan, a 
great written listing, professional photography done for the property to attract good tenants.
Screening Tenants
Good tenants can be hard to find. Placing a good tenant into your property means you need to ensure 
that there are fewer  problems. A good tenant ensures you the following:
A stable income inflow
A well-maintained property means less expenditure outflows
Why Hire a Property Manager?
A property manager will be able to provide a number of benefits. Look into the 
advantages and  you will not have to wonder if you really need to hire a 
property manager or not.
Takes off your burden. Helps in taking your mind off the property if there is 
something you  need to take care of.
Saves time.
Chasing arrears, maintaining property, addressing repair issues and 
finding tenants.  An expert manages your property.
Property managers use their industry experience and knowledge to get 
the best results.  They help in decreasing the risk.
A good property manager will reduce the likelihood of long house 
vacancies.
A good manager will be strategic and will have far-sightedness for your 
property.
With a professional, licensed property manager by your side, you will not 
have to fret over  anything.
If you have an investment property, managing it will become much easier because 
everything from  pin to an elephant will be taken care of by your property 
manager.
I am not just saying that for the sake of it but because of the immense stress-free 
life you get after  you buy an investment property.
The property managers are there for a reason and you must definitely go for 
the one who suits  your needs and requirements.
GET IN TOUCH
1 Raphael St, Hallam VIC 3803
047 637 2002
[email protected]
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