Secret Tips to Improve Your Hotel Housekeeping Standards
                     
Secret Tips to Improve Your Hotel Housekeeping Standards
Every guest has a different expectation from their hotel accommodations. 
Right from being super comfort-related to having free Wi-Fi or 
complimentary tablets, there are innumerable expectations. One 
expectation, however, is the same for all guests and that is picture-perfect 
cleanliness. Clean and hygienic bathrooms to fresh and newly washed linens 
and spotless rooms are the biggest cleaning expectations.
The cleaning of the rooms in your hotel is an indication of quality, excellence 
and respect for your guests. Gateway Services is renowned for providing the 
best hotel and club cleaning services and here are some tips from our 
experts that would help you in continuously raising your standards.
PH: 1300 554 772 www.gatewayservices.com.
au
Provide Essential Training
Today, most of the people know what is needed to keep a washroom, 
bedroom or lobby area clean but everyone’s idea of cleaning is different. It 
is, therefore, important for your staff to have a clear definition of the hotel’s 
cleanlinesses rules and not their own. The best way to do this is through 
thorough training. You can train your staff as to how perfect the toilet should 
be cleaned or where to hang the bathroom hand towels or how perfect the 
floors should be vacuumed. In addition to this, follow-up training has proven 
to be the most efficient when it comes to introducing new cleaning methods 
and new tools that would be more effective.
PH: 1300 554 772 www.gatewayservices.com.a
u
Perform Spot Checks
The final say whether your hotel is clean or not will be definitely given by the 
guests. Guests are the ultimate determiners whether your hotel is truly 
clean or not and they would surely let you know about this. But, it should 
never reach such a point, this can be done when you regularly perform spot 
checks. Spot Checks helps with quality control and provides an opportunity 
to see where the workers are excelling and where additional training would 
be needed.
PH: 1300 554 772 www.gatewayservices.com.a
u
Create New Benchmarks
When your staff is doing everything right and even your spot checks are 
going well, its time to create new benchmarks. You need to exceed guests’ 
tidiness expectations every time. Once you reach your goal in one specific 
area its time to move to the next where there is still scope for improvement. 
Remember there is always a scope for creating new benchmarks.
With over 20 years of experience in the cleaning industry, Gateway Services 
provides you with a wide range of professional cleaning services on an 
annual contract basis. Connect with us today with all your cleaning 
requirements.
PH: 1300 554 772 www.gatewayservices.com.a
u
67 Terrigal Street, Marayong,
NSW 2148
1300 554 772 | 0413 776 555
[email protected]
www.gatewayservices.com.au