Qualities Of A Good Call Archiving Solution
                     QUALITIES OF A GOOD 
CALL ARCHIVING SOLUTION
QUALITIES OF A GOOD CALL ARCHIVING 
SOLUTION
• As a business owner, one of the critical steps to comply with MiFID II archiving requirements is to 
choose and implement the right voice call recording solution. However, with so many vendors in 
the market these days, choosing the right one to help you stay compliant can be a daunting task. 
Since call archiving requirements are broader in scope these days, you need to know how to 
choose a company that can help you fulfill your compliance needs. The following are some of the 
important capabilities that your call recording and archiving solution must have.
• First of all, you need to make sure that the call archiving solution that you will choose is easy to 
install. This is because lengthy hardware and software installation could disrupt your business 
operations as well as compliance measures. The software should also be able to scale with the 
ever-changing regulations and easily integrate with other best-in-class solutions that can help 
your company stay ahead of regulatory compliance. 
QUALITIES OF A GOOD CALL ARCHIVING 
SOLUTION
• Another important capability that you should look for when choosing a call archiving solution 
to use in your business is high quality data capture. You need to ensure the quality, accuracy 
as well as completeness of the records of all mobile call recordings and electronic 
communications for more efficient and faster investigation and audit process. 
• When choosing a call archiving solution, you need to make sure that it can capture audio data 
in evidential grade quality. This capability will enable you to use more accurate call recordings 
for speech recognition, which in turn will help you proactively monitor the conversations of 
your employees and detect any suspicious activities or behaviors as they transpire in real 
time. So before you choose any call recording solution, make sure that it has this capability.
• For more tips on how to choose the right call archiving solution, visit our website at 
https://www.telemessage.com/
QUALITIES OF A GOOD 
CALL ARCHIVING SOLUTION