Tips On Text Messaging Compliance
                     TIPS ON TEXT MESSAGING 
COMPLIANCE
TIPS ON TEXT MESSAGING COMPLIANCE
• Text messaging is one of the most common tools used by companies and businesses in various industries to create a 
platform for customer service medium. Companies and businesses also use text messaging to communicate with their 
employees on various subjects and topics. The usage of text messaging is regulated by the Telephone Consumer 
Protection Act commonly known as TCPA.  It is from this that we get tips on text messaging compliance. Most 
businesses that manage their text messaging database usually get in trouble with the Telephone Consumer Protection 
Act because of not following the tips outlined in the act. 
• The first tip for text messaging compliance is designing a prior express written consent. This is in line with the 
Telephone Consumer Protection Act which requires every business to acquire the customer’s consent first before 
sending them text messages whether relating to work or not.  As such, the customer needs to get a transparent 
disclosure that he or she might receive future texts relating to the company in question.  Also, the business needs to 
make sure that it refrains from making the consent a condition necessary to purchase a certain commodity.  The prior 
express written consent is only applicable when the business needs to initiate a conversation. It is not applicable when 
the customer initiates a text conversation. 
TIPS ON TEXT MESSAGING COMPLIANCE
•Another tip for text messaging compliance is offering a right to opt-out. Is not just 
once that clients lose interest in a given service they have been getting or maybe lose 
interest in a given business or company. As such, they might revoke the text 
messaging consent through a way of consumer-initiated call, directly in response to a 
call initiated or made by a caller, or at an in-store bill payment location. In such cases, 
the company should provide an opt-out right for example using a keyword such as 
STOP which will see to it that the client does not receive any more marketing texts
• For more tips on text messaging compliance, visit our website at 
https://www.telemessage.com/
TIPS ON TEXT MESSAGING 
COMPLIANCE