HoduSoft announced to offer Omnichannel contact center software in Brazil
                     HoduSoft announced to offer Omnichannel contact 
center software in Brazil
HoduSoft  announces  Omnichannel  contact  center  software  services  for  diversified
industry verticals in Brazil.
HoduSoft,  a  leader  in  communication  packages  that  offers  out  of  the  box
communication solutions, announces Omnichannel contact center software in Brazil. 
Speaking on the occasion of the launch of contact center software for Brazil, VP of
the HoduSoft said, "HoduSoft has come up with tailored and revised Omnichannel
contact center software to meet the needs of various industries of Brazil. We have
created  an  advanced  feature-rich  software  which  makes  it  perfect  for  several
industries and their concerns for offering a delightful customer experience. It is a
Swiss army knife of communication and is capable of meeting all communication
requirements in Brazil and other parts of the world."
Typical features of Omnichannel contact center software for Brazil include autodialer,
predictive dialer, skill-based call  routing, analytics and reports,  and automatic call
distribution feature. 
The skill-based routing feature smartly transfers calls  from the caller  to the most
appropriate  agent.  It  assures  better  quality  service  to  the  customer  and  quick
resolution of the queries without creating a frustrating and annoying experience of
disturbing other agents. 
Businesses spread across Brazil can engage in cold calls and conduct sales campaigns
by  using  Auto  dialer  software.  It  fetches  leads  from  the  customer  relationship
management software and dials the number and puts through the call until the call
gets connected to a live human. It enhances call efficiency and generates a better
customer satisfaction rate.
Contact center software comes with an Omnichannel platform that offers customers
the freedom to choose any channel for communication and get their query resolved in
no time. It also permits agents to switch between several modes of communication
effortlessly and offer a satisfactory solution to customers only by using their mobile
phones. 
It  also  comes  with  WebRTC  integration,  which  makes  it  to  greater  heights  of
functionality. It permits the sharing of documents, audio and video conferencing, and
video presentations. 
The most  innovative feature of  Omnichannel  contact  center  software is  it  can be
easily customized to suit the requirements of your business and can fit businesses of
any size. 
Businesses that are located in Brazil and are interested in implementing Omnichannel
contact center software can contact HoduSoft for customized Omnichannel contact
center software to streamline the communication process and enhance productivity
and generate more revenue and profit.
Get in touch:
Email: [email protected]
Contact number: +1 707-708-4638, +91 8866728362
For more details visit our website: 
 https://hodusoft.com/  
source:https://www.prlog.org/12838670-hodusoft-announced-to-offer-omnichannel-contact-center-
software-in-brazil.html