ISO 9001 Standard - Quality Management System 
                     ISO 9001 Standard
IBEX SYSTEMS
What is ISO 9001?
 The ISO 9001 Standard for Quality helps organizations create, 
implement, and maintain a high-functioning Quality Management 
System (QMS) that guides the day to day function of the 
business. t focuses on efficiency, customer satisfaction, and 
continuous improvement, and guides organizations to the 
development of a formal quality management system (QMS).
Who wrote it?
The International Organization for Standardization (ISO) 
which is made up of the national standard bodies from 
more than 160 countries.
Who uses it?
ISO 9001 can be implemented by any company of any size. 
Currently there are more than a million organizations 
certified to the standard world-wide.
What are the benefits?
Achieving certification to the ISO 9001 standard offers 
organizations the ability constantly and consistently 
improve their processes, refine their deliverable, and grow 
their business.
Who issues the certificate?
ISO 9001 certificates are issued by a third-party registrar 
after an extensive audit of a company’s QMS. During the 
audit, they will evaluate compliance with the standard’s 
requirements. Surveillance audits must be repeated on an 
annual basis to maintain certification.
Who needs to be involved?
 Certification to ISO 9001 is achievable by any 
organization, regardless of industry or size. The 
process can be implemented by the internal team, but 
some companies choose to utilize outside consulting 
resources to ensure they are able to appropriately 
translate the standard’s requirements to their business.
What requirements are 
included?
ISO 9001 requirements are organized into the following sections: 
• Context of the Organization 
• Leadership 
• Planning 
• Support 
• Operation 
• Performance Evaluation 
• Improvement
If you are interested in pursuing 
certification, contact Ibex Systems 
to talk to an ISO 9001 
consultant in UAE today!
Thank You