Uploaded on Mar 10, 2025
Australian Super was fined $27M for failing to merge duplicate accounts, costing members unnecessary fees.
Australian Super Fined $27M for Failing to Merge Member Accounts
Australian Super
Fined $27M for
Failing to Merge
Member Accounts
Australian Super, Australia’s largest superannuation fund,
has been ordered to pay a $27 million penalty after the
Federal Court found it failed to merge multiple member
accounts—breaching its fundamental obligations to
members.
The Court ruled that Australian Super lacked the
necessary processes and systems to ensure compliance,
with Justice Hespe calling the failures “serious and highly
concerning.” She noted that for nearly nine years, the
fund failed to identify and rectify its non-compliance,
describing this as a systemic issue.
ASIC Deputy Chair Sarah Court stated, “This penalty
reflects the severity of misconduct by Australia’s largest
super fund, which betrayed member trust and failed to
act in their best financial interests.”
Between July 2013 and March 2023, approximately
90,700 AustralianSuper members were impacted,
incurring an estimated $69 million in unnecessary fees,
insurance premiums, and lost investment earnings. All
affected members have since been remediated.
This case marks ASIC’s first legal action, alongside APRA,
under section 52 of the Superannuation Industry
(Supervision) Act 1993 (Cth). ASIC has reaffirmed its
commitment to holding superannuation trustees
accountable to ensure members receive the service and
protections they deserve.
https://www.ikeep.com.au/
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