Zendesk Google Sheets Integration


Jefferyterhune1028

Uploaded on Oct 11, 2022

Category Business

Zendesk offers a suite of products that enhance customer support, sales, and customer communications. The Zendesk platform is designed to ensure excellent customer experiences in all company channels, from support tickets, to social media.

Category Business

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Zendesk Google Sheets Integration

log / Ho to Connect Zendek to Google heet  Kevin artle Octoer 4, 2022 8 min read Here’ a tep  tep guide on ho to connect Zendek to Google heet ithout reaking a eat. Zendek o 몭 er a uite of product that enhance cutomer upport, ale, and cutomer communication. The Zendek platform i deigned to enure excellent cutomer experience in all compan channel, from upport ticket, to ocial media. While the platform i rout, cutomer ucce and operation team frequentl import Zendek data into Google heet. Thi allo them to uild ummarie, report, dahoard, and more ith the 몭 exiilit of preadheet. ut man of hete uer mut manuall copa ndp ate Zendek data into heet from CV, anitg countle hour. No ou can directl import Zendek data into Google heet uing the three method in thi log. Here’ a full alkthrough for each method. TL;DR: Coe 몭 cient provide the quicket method for connecting Zendek to Google heet Coe 몭 cient i the eaiet a to connect Zendek to Google heet. You can link Zendek to heet in one click uing Coe 몭 cient’ pre uilt connector. Then ou can tart pulling Zendek data into our Google preadheet intantl. Coe 몭 cient allo ou to import real time Zendek data into Google heet. It keep our imported dataet on heet automaticall updated, meaning ou’re ala orking ith the latet verion of our data. Coe 몭 cient’ Zendek connector help u cutomer ucce and operation team eliminate manual ork, ave time, and treamline procee. Additionall, Coe 몭 cient come ith integration for other popular data ource, alloing ou to conolidate our data from multiple uine tem in one Google preadheet. Top 3 Method to Connect Zendek to Google heet There are man a to et up a Zendek to Google heet integration. We’ll focu on the top method elo. 1. Coe 몭 cient tart  intalling the Coe 몭 cient addo n in Google heet. Open a ne Google heet. Click xtenion on the top menu ar, then Addo n from the dropdon lit, then Get addo n on the umenu. On the Google Workpace Marketplace’ earch ar, tpe “Coe 몭 cient,” and click on the highlighted app. Chooe the Google account ou ant to pair ith Coe 몭 cient. Click Allo to give the app acce permiion. A 몭 er completing the intallation, return to Google heet and launch the Coe 몭 cient Addo n from the xtenion menu. Launch Coe 몭 cient, and ou’ll ee the app a a idear on the right hand ide of ou r Google preadheet. No ou’re read to connect Zendek to Google heet. Click Import from… on the Coe 몭 cient app idear. Find Zendek on the lit of data ource. Click the Connect utton. Allo Coe 몭 cient to connect to our Zendek account  providing our Account URL . Click Authorize. You can import our Zendek data from cratch, alloing ou to create ne import ith Coe 몭 cient’ intuitive pointa ndc lick UI. You can alo import data uing a aved Vie, hich let ou uild an import from an exiting Vie in Zendek. Then click the Import utton. Your Zendek data ill auto populate on our Google heet, like the example elo. et up autor efreh chedule dail, hourl, or eekl to keep our data freh. No Coe 몭 cient ill automaticall refreh our Zendek data in our preadheet. If ou need to update our preadheet data intantl, click the Refreh utton on the header. nure our team memer have acce to the latet report, ke metric, and KPI  etting up automatic lack and email alert. et up a trigger event to puh crucial data and report at prede 몭 ned time, from our cutomer atifaction core to upport ticket in the queue. You can alo naphot data to get pointi n time copie of our oject 몭 edl ithin report at peci 몭 c interval. The hole proce — from connecting Zendek to Google heet, to pulling Zendek data into our preadheet — take le than 60 econd. 2. Google’ Data Connector for Zendek You can alo connect Zendek to Google heet uing Google’ data connector for Zendek. The Google connector allo ou to import Zendek ticket (ith cutom querie) or metric into our Google preadheet. Google’ data connector for Zendek allo ou to: Pull Zendek metric into Google heet Lit ticket (including an exiting ticket) from Zendek in Google heet Refreh querie in Zendek aed on data that exit in our preadheet Here’ ho to intall Google’ data connector for Zendek. Open our Google preadheet. Navigate to xtenion>Addo n>Get addo n. Find Data Connector for Zendek uing the Google Marketplace earch ar. elect the addo n and follo the prompt to intall. Once intalled, go ack to our Google heet and open the addo n from xtenion on the top menu. Tpe in our Zendek udomain to authorize the connection. Then click the Authorize utton. Over 50K pro uilding report ue Coe 몭 cient to automate uine tem data into their Google heet Learn More "What an amazing app! Coe 몭 cient make integrating ome of the mot complex tem unelieval imple! et up our integration in el than a minute." Yonatan chvimer No ou can tart importing data from Zendek to Google heet. elect ou r preferred operation from the lited option: Hoever, Google’ connector ha everal limitation. Unlike Coe 몭 cient, Google’ Zendek connector cannot nc data eteen Zendek and Google heet. o if  uo make change to our Zendek data in Google heet, thoe change ill not e re 몭 ected in the Zendek platform. Google’ Zendek connector onl allo for 몭 ve aic operation, limiting hat ou can do ith our data. Alo, it doen’t o 몭 er the automation functionalitie that rou t data connector app uch a Coe 몭 cient do. Google’ Zendek connector ill create a lot of manual, tediou ork, leading to igni 몭 cant ottleneck in our data anali and reporting. 3. Google App cript Google App cript allo more technical uer to pull Zendek data into Google heet ith it uilti n cript ditor. To launch Google App cript, go to xtenion on the top menu of Google heet. Click App cript from the dropdon. Thi ill launch the Google App cript interface. You can rename our project no, or do it later. Revie Zendek’ API documentation to identif the data ou can pull into Google heet. You can ue Zendek tool, uch a Potman collection or an API explorer, ot map out hat data i acceile. Firt, rite code to create our data’ header preadheet column. Let’ a ou ant to create a heet containing all the uer from the API, featuring Name and mail column. You can achieve thi  uing the code elo: function updateData() { cont HADR = [‘Name’, ‘mail’] cont preadheet = preadheetApp.getActive(); cont heet = preadheet.getheetName(‘heet1’); heet.clear(); heet.appendRo(HADR); } Click the ave icon on the top menu. Then click Run. Click Revie permiion and follo the prompt. The xecution log ill ho the tatu of our deploed code. Go ack to our Google preadheet. It ill ho Name and mail a our ne column header. Next, ou’ll need to rite an authentication code to hit the API “readData.” Find the ection on authentication ithin the Zendek API documentation. You’ll ant to reference Node.j or Javacript (J) documentation ince App cript code i ritten in J. Write code that perform an OAuth authentication proce or ue a peronal ace token. Ue the code elo a a ne function (elo the “updateData” function e created). function readData() { cont PRONAL_ACC_TOKN = “94e3c3f9 5704 8d2 d44 02810097879”; cont API_URL = “http://app.aana.com/api/1.0”; cont DATA_NDPOINT = “/uer?opt_ 몭 eld=name,email&orkpace=38823”; cont repone = UrlFetchApp.fetch(API_URL + DATA_NDPOINT, { header: { “Authorization”: “earer ” + PRONAL_ACC_TOKN } }); cont content = JON.pare(repone.getContentText()); conole.log(content); } ave and run the “readData” function. No let’ connect “readData” to “updateData.” In thi example, e ant to create a ne ro of data for ever reult from “readData” uing the function elo: Run our “updateData” function. Check our Google heet to ee the updated data. If our function didn’t ork, conider uing conole.log() tatement for deugging. In term of connecting Zendek to Google heet, technical uer can rite code in App cript a a topg ap meaure. ut deugging and maintaining the code i tediou, timec onuming, and o 몭 en frutrating. That’ h non technical and technical uer hould leverage pre uilt data connector app, uch a Coe 몭 cient. You don’t have to orr aout an ackend maintenance or technical iue — that’ all taken o 몭  our plate. Focu intead on analzing and viualizing data in Google heet. Connect Zendek to Google heet: What’ the et Method for Your Team There are a numer of a to connect Zendek to Google heet. Coe 몭 cient and Google’ data connector allo ou pull Zendek data into Google heet ithout coding. More technical uer alo have the option of uing Google App cript. ut onl Coe 몭 cient o 몭 er the peed and reliailit that team need to integrate Zendek data into their Google heet ork 몭 o. Tr Coe몭c ient for free right no to tart pulling Zendek data into Google heet intantl. Related Article Ho to Import Live Data into Google heet Ho to Connect hopif to Google heet Ho to Connect aleforce to Google heet Wait, there' Connect mano re!tem to Google heet in jut econd. Get tarted Free 50,000+ uer on Google Marketplace Truted  thouand of companie ©2022 Coe 몭 Integration  cient alefo rce Hu pot Google Analtic Looker Taleau More Integration Product Overvie  Pricin g Data ecurit Cutomer torie olv Je it Cat or Ao ut Compan  Car eer log Privac Polic Term