How To Deal With QuickBooks Keeps Crashing Issue
                     Resolving Techniques To Tackle 
QuickBooks Keeps Crashing 
Issue
Being the most common QB error, the QuickBooks Keeps Crashing issue is encountered by the 
majority of QB users at some point in time. This error prevents users from running the application 
correctly and can get triggered due to main causes, like a damaged QBWUSER file or problems with 
the installation process. If you are encountering the QuickBooks Desktop keeps closing error, you can 
use the reliable steps given below to eliminate the issue once and for all. 
Issues while opening QB can be easily eliminated with the effective steps given in this blog. If these 
solutions are taking too long or seem difficult, you can reach out to our team of QB professionals at 
1-855-856-0042 to get the error resolved on priority. 

Main Reasons & Scenarios for the QuickBooks Closes Unexpectedly Issue
You might be facing the QuickBooks closes on startup error due to the common causes & factors 
mentioned below –
• The company file you are trying to access does not have a proper file name as per QB, and the file 
might be stored in an incorrect or damaged folder.
• Essential registration files, like the QBWUSER.INI file, might not be running correctly, and the file 
might be broken, damaged, or accidentally deleted by the user.
• An outdated Windows OS or QB version can lead to compatibility issues, which can prevent users 
from accessing QuickBooks and its functions.
• QuickBooks installation files might be broken or corrupted, and the process might be incomplete, 
faulty, or facing issues. 
Methods to Successfully Remove QuickBooks Starts to Open Then Closes 
Error
If your QuickBooks Desktop keeps crashing, you can use the following detailed solutions to address the 
issue once and for all –
Solution 1 – Update your Windows OS and Run QuickBooks Updates from the Help Tab
Firstly, you need to ensure that Windows is correctly updated, and once done, run the QB update process 
in the following manner –
• Open QuickBooks and head over to the Help menu to choose the Update QuickBooks Desktop option, 
and access the Update window. 
• Hit the Reset Updates and Get Updates options to choose Download Now, and once the updates are 
downloaded, click on Install Now to install and run the updated QB version on your Windows. 
Solution 2 – Modify the QBWUSER.INI File Name from the File Directory of the C Drive
You can fix the QuickBooks won’t open company file issue by renaming the INI file from the directory.
• Open the QuickBooks File Directory from the C Drive and locate the files with the INI extension to right-
click on them and select the Rename option.
• Add OLD at the end of the file name and hit Enter, followed by rerunning QuickBooks and performing 
the functions to check if the crashing issue is terminated. 
Conclusion
You can reliably rectify QuickBooks Keeps Crashing errors with the help of the troubleshooting steps 
given above. In case the error message is persistent and your QB crashing continues, you might need 
to avail of our professional assistance by reaching out to our technicians at 1-855-856-0042 .