How To Effectively Remove QuickBooks Keeps Crashing Issue
                     Read Why QuickBooks Keeps 
Crashing And Precise Fixes
QuickBooks operates in the backend of thousands of businesses, helping them with their 
accounting and controlling unnecessary expenses. However, users sometimes face problems 
using the software due to internal issues that develop randomly. Users have reported that their 
QuickBooks keeps Crashing when they try to work on their financial data. So, we developed this 
blog to help them understand why it happens and the steps to prevent frequent crashes in the 
software.
Get in touch with a team of QB professionals at 1-855-856-0042 to 
eliminate the issue quickly

Reasons
QuickBooks can sometimes start crashing randomly while you work on the software or refuse to 
start. The potential reasons for frequent crashes in QuickBooks are mentioned below in detail-
• The QBWUSER.ini and Entitlement.ecml files might be damaged, leading to a malfunction in 
the software.
• QBDT can also crash due to minor glitches that occur due to a partial installation of the 
software on your PC.
• QuickBooks and other applications behave abnormally if Windows Components like .NET 
Framework or MSXML get damaged.
Solutions
You won’t be able to use the software conveniently, as it’ll crash randomly and terminate all the 
ongoing processes. Some easy methods to prevent QBDT from frequent crashes are given below in 
detail-
Solution 1- Recreate the damaged QBWUSER.ini and other QB program files
QBWUSER.ini file stores information about the user accounts allowed to sign in to QuickBooks. QBDT 
runs this file whenever you launch the software to verify if the QB account you are signing in with is 
authorized to access the financial data. In case the file gets damaged and fails to run, QBDT will 
develop issues instantly when it fails to verify the user login and crashes inappropriately. Your 
QuickBooks can also suffer from crashes if the MSXML or .NET Framework gets damaged and fails to 
run Windows applications. You are advised to get professional help to fix the Windows components 
as it requires IT knowledge. You can recreate the QBWUSER.ini file using the steps mentioned below-
• Press Windows + E to open the file explorer and visit 
C:\Username\AppData\Intuit\QuickBooksXX.
• Right-click the QBWUSER.ini file located inside the folder and select Rename.
• Type .old at the end of the file name as an extension and save the file as QBWUSER.ini.old.
• Find the .ecml file and rename the file using the same procedure.
• Reopen QuickBooks and check if it crashes again.
If the software still causes inconvenience, jump to the next solution.
Solution 2- Fix the technical glitches in QBDT using the tool hub
QuickBooks tool can automatically remove the issues that can cause frequent crashes in the software. You 
must download the newest QB tool hub version from the official website and then apply the following 
steps-
• Run the tool hub using the QuickBooksToolhub.exe file and go to the Program Problems menu.
• Select Quick Fix My Program in the drop-down list and wait until the tool fetches the issues.
• Let the software get completely fixed and then open it again.
Conclusion
You now know why your QuickBooks Keeps Crashing, causing inconvenience while performing accounting tasks. 
The blog comprises the verified methods to fix the frequent crashes, and we hope you’ll apply them to eliminate 
the issue from your QuickBooks.
Speak to a QB professional at 1-855-856-0042 if you run into any issues while using the 
techniques.