Uploaded on May 12, 2023
QuickBooks Error H505 is a common error that occurs when trying to access a company file in multi-user mode. It indicates that the computer hosting the company file requires additional configuration settings or has a connectivity issue. This error can be caused by various reasons such as incorrect settings in the firewall, incorrect DNS settings, or damaged company files. To resolve this error, users can try troubleshooting steps such as running the QuickBooks File Doctor tool, checking network connectivity, or configuring firewall settings.
Quick Solutions For Quickbooks Error h505
Want To Resolve
QuickBooks Error H505?
Read This!
The QuickBooks error H505 appears when there is a barrier to the connection
between workstation and the server. When you are working on accessing
your company file outside your system, the error message pops up. There
are many things that block the multi-user connection. Most of the time, there
is an issue with hosting settings in the QuickBooks application. We have tried
our best to provide you with solutions in the best possible way that can fix
your error if followed cautiously.
You can solve these errors quickly, and you are just a call. For a
quick resolution, we suggest you call our helpline number 1-855-
856-0042
Common causes that trigger error H505 error in QB
In any software, there have always been some common errors that occur
because of some settings and technical issues. Let us see what are they for
the QuickBooks error code H505.
1. Connection blocked by the Windows firewall
2. Multiple workstations are hosting multi-user connections
3. When the server is unreachable
Solution
1. Enable Multi-User Hosting on the Server only
Turn Off the Multi-User Access option to host on your computer. These are the
computers on your network that do not host your company files. Ensure that
your server computer is the only hosting device. Make sure that only your server
computer must be the host.
2. Launch QuickBooks on any computer where error H505 occurred.
3. Select File, then Utilities. Till then, do not open your company file.
4. You will get the Host Multi-User Access option, do not select it. Move on to
the next workstation.
5. If you get Stop Hosting Multi-User Access option, click on it.
In a nutshell, there is a probability that this can fix the error. If still the issue is
not resolved, follow step 2.
2. Use QuickBooks File Doctor
This is an effective tool to fix company file and network issues. Follow these
steps carefully and get your error fixed immediately.
1. Download and install QuickBooks Tool Hub. Launch the installation wizard to
install the application.
2. After installing the application, open the Start Menu and search
for QuickBooks Tool Hub. Open it up.
3. Click the Company File Issues tab on the left-hand side.
4. Click the Run File QuickBooks Doctor button to start the utility.
5. Wait for it to finish and see if that resolves the problem.
You can proceed with solution 3 if the above solution won’t work for your error-
type resolution.
3. Check QuickBooks Services
1. To begin, start with the Run dialog box. For this, press the Windows key +
R on your keyboard.
2. Type in services.msc in the Run dialog box, and hit Enter.
3. On the Services window, look for
the QBCFMonitorService and QuickBooksDBXX services. You can type any two
in the XX in the latter.
4. Now, double-click each service and opt for Automatic from the drop-down as
the Startup type. Hit the Start button and check if the service is running.
5. Once done, now switch to the Recovery tab.
6. You can change the computer’s response to the service when it fails. If you
wish, you can change the computer’s response to the service in case it fails.
7. For the First failure, Second failure, and Subsequent failures, proceed with
the Restart the service option.
8. Finally, click Apply and then press OK.
9. Apply this for both services. At last, confirm if the issue is fixed or not.
These solutions have worked for the millions of users of QuickBooks. We tried
our best and hope these worked for you as well.
In case you require further assistance with the QuickBooks error H505, you
can contact our support staff at 1-855-856-0042. We have served millions of
users and have provided a timely resolution to such issues.
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