Johnmule1118
Uploaded on Apr 19, 2023
Category
Business
QuickBooks is a popular accounting software used by businesses to manage their finances. However, sometimes users may encounter QuickBooks black and white screen issue. This issue can occur due to various reasons, such as outdated software, corrupted company files, or hardware issues. When this issue occurs, the user is unable to perform any tasks on QuickBooks as the screen remains stuck in black and white mode. To resolve this issue, the user can try restarting the computer, updating the software, or repairing the company files. If the issue persists, it is recommended to seek technical support from the QuickBooks team At 1-855-856-0042 .
Category
Business
Here is a simple guide to fix QuickBooks black and white screen issue
Steps to rectify
QuickBooks black
and white screen
issue
QuickBooks is an accounting software with a vast range of features and an easy-to-
use interface. The software can be efficiently utilized by people without prior
experience, making it convenient. Unfortunately, internal issues always reside in
the software that can cause display issues that can affect the user’s experience
while working on it. QuickBooks black and white screen can appear due to these
issues, which inverts the colours of the software. In case the colours on your
QuickBooks fade out or any other display issues occur, keep reading the blog to
understand the potential causes of these issues and the countermeasures you can
uYoseu tcoa finx tiat.ke professional help from QB experts at 1.855.856.0042 to
eliminate this issue quickly.
Reasons
You’ll encounter display issues in the software due to the conditions mentioned
below-
1. You use a third-party theme on your Windows, which isn’t supported by
QuickBooks.
2. The QBW.ini file has been damaged, or its configuration has been changed.
3. The display drivers of your Windows are missing or corrupted.
Solutions
You need to use the following solutions to get rid of this QuickBooks error-
Solution 1- Set a default Windows theme on your system
QuickBooks can face issues if the theme you use in your Windows isn’t compatible
and unable to match up with the software interface. Intuit always recommends
using the default themes of your Windows to prevent any display issues from
occurring. A third-party theme can also cause display issues in other applications
on your system. You might experience faded-out colours, black and white screen,
or overlapping fields in QuickBooks. All these issues can be fixed by using a
default Windows theme as given in the steps below-
1. Right-click in a blank space on your desktop and tap Personalize.
2. Click on the Themes option available on the left side of your screen.
3. Choose from any default Windows theme.
4. Click on Apply to set the theme and tap Ok to close the tab.
5. Reopen your QuickBooks.
If the display issues are still not fixed, try the next solution.
Solution 2- Edit the QBW.ini file
QuickBooks uses this file to store the information of all the previously opened
company files in the software. The file also contains software configurations that
are used for its smooth functioning. If this file gets damaged, QuickBooks will
struggle to run and can cause these display issues. You’ll have to edit the file’s
content as mentioned in the steps below-
1. Go to C:\ProgramData\Intuit\QuickBooks 20XX\QBW.ini (XX is the software
version).
2. Open the file and press the PgDn on your keyboard to scroll down to the bottom.
3. Type COLORS] Classic=0 accurately in the file and save it.
4. Reopen QuickBooks.
The error will be fixed after applying these solutions. In case the error persists, you
can download the video drivers from the official Microsoft website and install them
oCno ynoucrl PuCs. ion
This blog explains the reasons for QuickBooks black and white screen issue that
ruins the user interface. You also read about the methods to tackle this issue, and we
hope you’ll use them to rectify this display issue from your QuickBooks.
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