Simple Step By Step Guide To Resolve QuickBooks Error UEXP
                     METHODS TO 
COUNTER 
QUICKBOOKS ERROR 
UEXP EFFECTIVELY
QuickBooks saves a lot of user’s time and enhances efficiency by automating 
most of the accounting tasks and executing them quickly. Chances of manual 
errors are also reduced, which ensures the accuracy of the accounting data. 
However, the software can sometimes develop minor issues that can have 
adverse effects on the business. QuickBooks error UEXP emerges while activating 
retail payroll in the software and terminates the process instantly. If this payroll 
issue develops in your QuickBooks, learn about the conditions that trigger this 
error and the methods to eliminate it by going through this blog.
GIVE A CALL AT 1-855-856-0042 TO GET THIS ISSUE ELIMINATED BY A 
TEAM OF QB PROFESSIONALS.

Reasons
This error interrupts you while activating retail payroll or downloading the 
payroll updates due to the reasons mentioned below-
• Your QuickBooks Desktop version is outdated and generates compatibility 
issues while running.
• You updated QuickBooks Desktop but the e-file and e-pay versions in the 
company file are still outdated.
• The company file name, address, or contact name contains special characters 
invalid in QuickBooks.
Solutions
You can apply the techniques given below to ensure your payroll updates aren’t 
blocked again-
Solution 1- Update QuickBooks Desktop to the latest 
released version
This error mostly occurs due to an obsolete QuickBooks version that raises 
compatibility issues while running on Windows or integrating with PC applications. 
Intuit always advises using the latest software version for the best experience and 
prevention of any minor problems. Do as per the following steps to install the 
latest QuickBooks Desktop version on your computer-
• Launch the software and go to the File menu at the top.
• Click Utilities and tap the Stop hosting multi-user Access option.
• Go to the Help menu after the software switches to single-user mode.
• Click Update QuickBooks Desktop and go to the Update Now tab in the window.
• Select the Mark all checkbox with a single click and tap Reset Update to clear 
all the previously stored updates.
• Finally, hit the Get Updates button.
• Wait until the update file is completely downloaded and reopen QuickBooks.
• Click Yes on the installation confirmation prompted by the software and follow 
all the instructions to install the software update.
After the software gets updated, you need to check the service key in Windows 
and edit it if incorrectly entered. Use the following steps- 
• Click the Employees menu and select My payroll service.
• Tap the Manage service key option and proceed according to the cases below-
• If you use direct deposit while sending payroll- Click on the Edit option and tap 
Next. Make sure the Open payroll setup box is unchecked and click Finish .
• Click Remove and tap Yes twice if you don’t utilize direct deposit.
Solution 2- Remove invalid characters from the company file 
name
This issue can also develop if the company file name, chart of accounts, or contact 
names contain invalid characters like ,|, etc.
• Right-click on your company file and select Rename.
• Remove the invalid characters and ensure that the file name is not too long.
• Retry downloading payroll or activating retail payroll in QuickBooks.
• The error will not cause any trouble after using the methods given above.
Conclusion
This blog acts as a referral guide to understand QuickBooks error UEXP. We 
hope you learned its causes and are able to troubleshoot the issue using the 
techniques provided.
If you face any problems applying the solutions, contact a team of QB 
experts at 1-855-856-0042 for help.