Simple step by step guide to resolve QuickBooks not responding
                     Reasons for QuickBooks 
not 
responding and fixes

QuickBooks is a reliable bookkeeping software created to assist 
small and medium-sized businesses in managing their finances. 
The software can execute multiple tasks together, increasing the 
organization’s efficiency. But QuickBooks can sometimes gamble 
with internal issues that can affect the working of the 
software. QuickBooks Not Responding is a common issue that 
can generally occur due to external factors on your PC. If you 
struggle to utilize the software due to this issue, keep reading this 
blog to understand its primary causes and practical methods to 
eliminate this issue from your PC.  
You can contact a QB support team at 1-855-856-0042 
for hassle-free troubleshooting of this issue.
Reasons 
QuickBooks can stop responding to your commands due to 
the conditions mentioned below-
The version of Windows on your PC is old, leading to 
compatibility issues while the software runs.
A damaged QBWUSER.ini file can also stop the software from 
starting or make it unresponsive after it runs.
QuickBooks fails to execute its functions due to insufficient 
folder permissions or the unavailability of system resources.
Solutions
The methods given below will help you rectify this 
QuickBooks issue- 
Solution 1- Repair the QBWUSER.ini file 
The QBWUSER.ini file holds the initialization data of the software 
and is used when the software starts running. If this file gets 
damaged due to data corruption in your hard drive or gets hit by 
a virus attack, the software will struggle to start and run properly 
on your PC. You can repair the file to get rid of issues while 
running QuickBooks. You’ll find the QBWUSER.ini file in 
C:\Documents and settings\All Users\Application 
data\Intuit\QuickBooks. If you can’t find the file in this location, it 
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2. Select the Hidden items check box.
3. Once the QBWUSER.ini file is visible, right-click on it.
4. Select Rename from the option list.
5. Type ‘.old’ as an extension to the filename and save the file.
6. Reopen QuickBooks and try to execute the task that caused this 
issue.
If the software stops responding again, jump to the next solution. 
Solution 2- Give Administrator access to QuickBooks 
QuickBooks can also face issues while running if it doesn’t have 
the folder permissions to access files on your hard drive or the 
software isn’t allowed to use the required system resources. You 
can fix these issues by running the software in Administrator 
mode, which prevents it from getting blocked and grants special 
permissions to access the required files. Refer to these steps-
1. Search for ‘QuickBooks’ and right-click on the application 
icon.
2. Select Properties and go to the Compatibility tab.
3. Mark the checkbox for Run this program as Administrator with 
a single click.
4. Click on Apply and open the software.
The issue will be fixed, and you can work on your QuickBooks 
now. 
Conclusion 
This brings us to the end of our blog, which explains the reasons 
for QuickBooks Not Responding or crashing unexpectedly. You 
now also know the techniques to counter this issue, and we hope 
you’ll apply them to make your QuickBooks error free again. If 
the issue persists, consult a QB support team available for your 
assistance at 1-855-856-0042.