Responsibility-as-a-customer-when-booking-vacate-end-of-lease-cleaning
                     Responsibility as a customer when booking vacate/end of lease 
cleaning
MELBOURNE VACATE & CARPET
No doubt, vacate/end of lease cleaning is one of the crucial tasks for tenants before 
moving out of a rented property. You need to get the vacate cleaning done 
immaculately to receive the bond money without deductions. When the end of a 
tenancy is near, all you need to do is to perform a final clean-up to return the 
property in pristine condition. However, many people find it difficult to get a 
100% bond back due to a lack of professional expertise.
You need to shop around for “vacate cleaning near me” to hire a professional end 
of lease in Melbourne. As a customer, when booking vacate/end of lease cleaning, 
there are some responsibilities. Let’s have a look at them.
Keep in mind who you book
When hiring a vacate or end of lease cleaner in Melbourne, you should do your 
homework. Consider your vacate cleaning needs and budget, then search online for 
vacate cleaning businesses near you. Read reviews and choose a cleaner that suits 
your budget, schedule, and requirements the best.
Enquire
Before booking a vacate cleaner, you should first give a call or send an email 
inquiry to discuss your cleaning requirements and provide precise information.
Get Ready
Once you book a vacant cleaner in Melbourne, you should vacate your place 
completely to ensure perfect cleaning of the place. There should be no rubbish or 
personal items left around, which can create hindrances during cleaning.
Give accurate information
While booking end of lease cleaners in Melbourne, you should clearly convey the 
condition of your property. If your place is filthy, please tell the cleaner 
beforehand, so as to avoid any surprise cleaning charges.
Keep the power on
To ensure the right cleaning, proper lighting is important. Furthermore, some 
cleaning tools need power to operate. So, when your vacate cleaner is about to 
arrive, you must ensure that the power is on.
Respect during the booking and inquiry process
Talk to the customer care personnel respectfully during the booking process. 
Furthermore, there should be a proper parking facility available for parking the 
cleaner’s vehicle. Don’t get upset if the cleaner can’t commit to the job if there is 
no parking facility available for the cleaning team.
Quotation
If you find the quoted prices are more than your expectations and you can’t afford 
it, then you should obtain quotes from other cleaning service providers in 
Melbourne. Melbourne Vacate and Carpet Cleaning is a trusted cleaning service
provider that believes in fair business practices. It charges fairly for the quality of 
work it delivers.
Keep your booking commitments
You should respect the time of your cleaner. The cleaner drives through traffic to 
get to your house to clean it.
Check inclusions and terms and conditions on the website
Melbourne Vacate and Carpet Cleaning provides 7-days guarantee on cleaning. 
People booking the services don’t check the terms and conditions on website 
beforehand and later on come back after 3-4 weeks of job completion, often after 
end of lease inspections are carried out to do some more cleaning.
Be human
Cleaners are also human and same people as you are. So, treat them with respect 
and give fair treatment. Further, some customers ask the cleaning service about the 
race of the cleaner assigned for the job. Racial discrimination is illegal in 
Australia.
For any vacate cleaning needs in Melbourne, please don’t hesitate to reach us on 
[email protected] or phone 1800    015    669 or visit our
website www.melbournevacateandcarpetcleaning.com.au for    any
queries/questions/bookings.