Uploaded on Apr 21, 2025
When a user attempts to access a company file on a different computer but QuickBooks is unable to connect to the server, the error QuickBooks Error H505 appears. This error, which prevents multi-user access, usually indicates improper hosting settings or problems with network configuration. It can be fixed by modifying hosting configurations and making sure firewall and network permissions are configured correctly. You can reach our team of QuickBooks experts by phone at 1.855.738.2784.
Complete Guide to Fix QuickBooks Error H505
Learn How to Troubleshoot QuickBooks Error H505
QuickBooks error H505 can be recognized just by the name, which indicates that
it belongs to the H series errors, which are nothing but hosting errors. This has
occurred due to misconfiguration of hosting settings. Furthermore, firewall
restrictive settings and the inability to trace the computer’s IP address are the other
common reasons that trigger this error. You can try to change or edit firewall
settings or create a new folder to instantly resolve this error. Let me guide you
through this guide and help you fix this without further hurdles.
Harmful Causes that Lead to QuickBooks Error H505
Here are some causes that are entirely responsible for the occurrence of
the error QuickBooks error H202 and H505:
1. The issue may be encountered due to a firewall's restrictive settings that
block communication between the software and the company file
2. This error arises in case there is a misconfiguration of hosting settings.
3. This happened because the database is unable to scan QuickBooks
files/folders on the server
4. You may get troubled by this error due to a damaged, missing, or
incorrect .nd file, or in case the software is unable to trace the
computer’s IP address.
5. Other triggering factors are concluded as not running the QuickBooks
DBXX service or incorrect DNS settings.
Two Easy Methods to Eradicate QuickBooks Error H505
Look at the solutions that have been created by our experts, which are
easy to implement and very effective as well. See how they work:
First Method: You can try to create a new
folder for the company file and enable
access to the company file
1. To begin the method, what you can do is create a new folder on the
server computer.
2. The Windows must be getting permissions to enter the company file,
and after checking this, you need to copy the qbw file into the new
folder.
3. For the final take, you should end it after switching to multi-user mode
and then open the company file.
Second Method: Fix it by configuring the firewall port settings
1. To the Control Panel, you need to start the Run Window by pressing
Windows+R on the keyboard.
2. It’s time to choose the system & security options, and another step
towards Windows Firewall and Network Protection.
3. Now, to go ahead with the process, you have to pick the Advanced
Settings option.
4. Last but not least, just tap the Inbound rule and let you create a New
Rule.
Final Thoughts
To conclude the blog, we can say that QuickBooks error H505 is another
hosting error that occurs due to incorrectly configured hosting settings.
Other reasons that lead to this error have already been listed in the above
section, along with the solutions. You must read the guide carefully to
resolve your issues instantly.
FAQs
How do I restart QuickBooks Database Server Manager?
1. Launch Windows and click Control Panel.
2. Now, double-click the Administrative Tools and do the same with
Services.
3. Here, you have to pick the right data manager:
QuickBooksDB28(QuickBooks 2018), QuickBooksDB27(QuickBooks
2017).
4. Lastly, you must restart your system.
How to fix QuickBooks error H505?
Method 1: You can try to create a new folder for the company file and
enable access to the company file
Method 2: Fix it by configuring the firewall port settings
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