A Complete Guide About QuickBooks error PS036
                     Elimination methods for QuickBooks 
error PS036
Employers widely use QuickBooks payroll service in small-sized 
businesses to pay their employee’s salaries and maintain tax 
records. The software automatically withholds the taxable amount 
from the expenses and helps users file taxes at the end of the 
fiscal year. But internal issues like QuickBooks error PS036 can 
stop users from accessing the payroll data or downloading the 
service updates. In case this error interrupts you while executing a 
payroll task on your QuickBooks, continue reading the blog to 
explore the reasons for this error and the steps to get rid of it.
SPEAK TO A QB EXPERT AT 1.855.738.2784 FOR EASY 
TROUBLESHOOTING IDEAS TO RECTIFY THE ERROR.

Reasons
QuickBooks fosters this payroll error due to the conditions listed 
below-
• Your subscription to the payroll service has ended, and the software 
fails to verify the account details.
• Your QuickBooks isn’t activated, or its version is outdated.
• The is a damaged file in the CPS folder, which causes issues when 
the software tries to process it.
Solutions
Apply the solutions given below to rectify this payroll error from 
QuickBooks on your PC-
Method 1- Ensure you have an active 
subscription to the QuickBooks payroll 
service
You’ll encounter this error while downloading the payroll updates or 
working on your payroll data if you do not have an active 
subscription to the payroll service. This might result from 
abnormalities in your billing info while renewing the service. You 
can resolve the issue by checking the payroll service and re-
subscribing it if necessary. Use these steps-
1. Go to the No Company open window in QuickBooks by closing all the 
company files and rebooting your system.
2. Launch QuickBooks and go to the Employees menu.
3. Click My payroll service and select the Manage Service key in the 
options.
4. Check that your Service Name is correct and the Status is marked 
Active.
5. Tap Edit to reveal the service key number and make changes if it is 
incorrect.
6. Hit Next and single-click the Open payroll setup checkbox to unmark it.
7. Click Finish to download the payroll update again.
If the error interrupts the payroll update, apply the next solution.
Solution 2- Activate your QuickBooks Desktop
This error can also block payroll processes in your QuickBooks if 
the software isn’t registered. This happens after a recent payroll 
or software update. QuickBooks will not execute any task until you 
register QuickBooks Desktop using the steps mentioned below-
1. Restart your computer and launch QuickBooks.
2. Press F2 in QuickBooks to open the Product Information 
Window.
3. Activated should be marked beside your license number and 
product details.
4. If you see Cancelled, you must register your QuickBooks 
Desktop.
5. Go to the Help menu in your QuickBooks and tap Activate 
QuickBooks Desktop.
6. Enter the information the software asks to verify your user info 
and reactivate QuickBooks.
7. Retry downloading payroll updates or accessing payroll data 
after your software is activated.
You will not face any issues using your payroll data after applying 
these methods.
Conclusion
This is the end of our blog explaining the circumstances that 
trigger QuickBooks error PS036. You also learned the methods 
needed to rectify the error, which you can use to utilize the payroll 
service in your QuickBooks without issues.
Speak to a QB expert at 1.855.738.2784 if any issues develop while 
applying the solutions.