Kimwatson1105
Uploaded on Jun 13, 2023
The QuickBooks Online Keeps Freezing Error refers to a situation where the QuickBooks Online software becomes unresponsive or freezes during use. This error can occur due to several factors, including internet connectivity issues, browser compatibility problems, or conflicts with other applications or browser extensions. To address this issue, users should first ensure a stable internet connection and try accessing QuickBooks Online using a different browser. Clearing browser cache and disabling unnecessary browser extensions can also help resolve the freezing error. Additionally, keeping the browser and operating system updated can prevent compatibility issues. For instant assistance contact to our QuickBooks Experts Team at 1.855.738.2784.
Here Are Easy Methods To Fix QuickBooks Online Keeps Freezing Error
Addressing QuickBooks Keeps
Freezing Error Like a Pro
QuickBooks users face errors while operating the software from
time to time. Sometimes the online software stops working,
suddenly freezes, or is unresponsive causing difficulty for the user
and hampering their work. If you are facing the QuickBooks keeps
freezing error then we have solutions to fix your problem. In this
article, we will talk about the steps you can perform to resolve the
error and get your QuickBooks working.
If you have a problem fixing the error or need help, you can
contact us at 1.855.738.2784 to get assistance from our technical
team.
Reasons that Cause the Issue to Occur
The freezing issue can occur due to following reasons –
1. Your system does not support QuickBooks Online.
2. The browser is incompatible with QuickBooks.
3. Accumulated cache and junk files.
4. Your browser is not updated or does not support QuickBooks Online.
5. A third-party or anti-virus software is interfering with QuickBooks.
Fixing the QuickBooks Online Keeps
Freezing Issue
The issue can be resolved by following the below-given solutions –
Solution 1 – Reboot the System
Reboot the system if your QuickBooks Online is not working. Once
rebooted, try to log in again and see if the freezing issue is resolved.
Solution 2 – Antivirus Deactivation
Sometimes Anti-virus or a third-party app interferes with
QuickBooks. Deactivate your antivirus software and see if the
issue is fixed.
Solution 3 – Clear Cache
Clear Browser cache and cookies by following the steps below –
1. Open your browser and press Ctrl + Alt + Delete.
2. From the Time Range section, check mark cookies, images, and
junk files checkboxes.
3. Select Clear Data.
4. Now try accessing QuickBooks online again.
Solution 4 – Update your Browser
Check if your browser is up-to-date. If not, make sure to download
all updates to resolve the QuickBooks Online keeps freezing error.
Solution 5 – Ensure that you are using a
Compatible Browser
QuickBooks works best with Chrome, Firefox, and Safari 6.0 or
higher. On mobile, iOS 7 or higher and Android 4.2 or higher are
supported browsers.
If your browser does not support QuickBooks Online, it is bound to
freeze. Change your web browser to fix this issue.
Change your default browser
1. Select Tools > Internet Options after starting the browser.
2. Under the Programs tab, go to the Default web browser and
select the Make Default button. Press OK.
Solution 6 – System Requirements
Check the system requirements. The minimum speed needed to run
QuickBooks is 1.5 Mbps. QuickBooks can run in the following systems
–
i. Windows 10, Intel Core i3 with at least 2 GB RAM.
ii. Mac OS X El Capitan 10.11 or later.
If your system does not support QuickBooks, the QuickBooks Online
keeps freezing issue will occur.
Conclusion
Make sure that your system and browser are compatible with
QuickBooks and perform the given steps to fix the
QuickBooks keeps freezing error. If the issue continues, you can take
professional help from our technical team by dialing 1.855.738.2784.
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