Easy Steps to Fix QuickBooks Payroll Not Working Issue
                     Rectifying Methods to Easily 
Remove QuickBooks Payroll 
Not Working Issue
Being an integral part of QuickBooks, the payroll function offers users 
varied features to process and send payroll. But sometimes, issues can 
arise while accessing the utility, which can lead to the 
QuickBooks payroll not working error on the screen. This scenario 
can arise due to some common factors, like server issues or an invalid 
security certificate. If you encounter a QuickBooks Desktop payroll not 
working error, you can perform the detailed steps below to eliminate the 
issue on priority.
If the solutions provided below seem too technical, or the steps 
are taking longer than expected, you can reach out to our team of 
QB assistants at +1-855-738-2784 to get immediate help with the 
payroll access problems in the app.

List of Recurring Scenarios and Reasons for the Unable to Run 
QuickBooks Payroll Error
If you are facing a QuickBooks payroll connection error, the following 
common causes and primary factors might be responsible -
1. You are trying to run the payroll functions in a multi-user environment, 
which can cause hosting and access issues on the server PC and 
workstations.
2. The Windows firewall might block QuickBooks' connection, which can 
prevent users from accessing the payroll processes in the app.
3. There are internet connection problems in the PC, and the network might 
be unstable, weak, or face frequent outages while running QB payroll.
4. The security certificate in QuickBooks might be outdated, expired, 
inactive, or missing from the PC, which can prevent users from accessing 
the payroll functions.
5. Your QuickBooks Desktop version or the payroll tax tables might be old or 
outdated, which can interfere with the QB payroll functions.
Detailed Solutions to Troubleshoot the Can't Run QuickBooks 
Payroll Error
QuickBooks payroll service error can be easily eliminated by using the 
effective solutions below –
Solution 1 - Restore the Advanced Internet Setup and Modify TLS from 
the Tools Menu
You can address the QB payroll not working error by restoring the advanced 
internet setup from the tools tab.
1. Open IE to access the Internet Options from the Tools menu and 
navigate to the Advanced section to select Restore.
2. Now, go to the Settings tab and checkmark the Use TLS 1.0 option, 
then deselect the TLS 1.1 option and ensure that the TLS 1.2 option is 
unmarked.
3. Hit OK to save the changes and exit Internet Explorer, then rerun 
QuickBooks to access the payroll functions and check the status of the 
error code.
Solution 2 - Delete the Browser History and Temp Files from the 
General Menu of IE
Issues while running the payroll function can be fixed by deleting the 
browser history for IE -
1. Open the Internet Explorer browser and select Browsing History 
from the General menu, then checkmark the Temporary Files and 
Internet Files button.
2. Next, hit Delete and choose OK to save the changes, followed by 
trying to send payroll data via QuickBooks.
Conclusion
If your QuickBooks payroll not working, you can perform the 
effective methods above to eliminate the issue. If these solutions are 
ineffective in fixing payroll problems, you can call our QB technicians 
at +1-855-738-2784 to get the best guidance with the error.