An effective way to fix QuickBooks Error 15240
                     Intuit Data Protect-IDP not Working 
for a While: How to Fix It?
QuickBooks is loaded with the business’s important & secretive 
data that needs proper protection from damage, loss & being 
compromised or stolen. Intuit’s data protection feature gives 
optimum protection while maintaining high-quality encryption 
standards in QB software. But think of a situation where IDP not 
working issue arises suddenly. Isn’t it scary? All your company files 
might get compromised by hackers or people wanting to harm your 
company. Therefore, instant actions must be taken to rectify this 
issue & get your QB back to the safety net.
Are your company files data in danger of being stolen? Don’t get 
hyper. Make the right decision by calling at 1.855.738.2784 and 
chatting with QuickBooks experts to reverse Intuit Data Protect 
error.

Reasons that Set Off Intuit Data Protect 
No Longer Working Error
IDP is used to back up the company file data & safely save it on the 
company’s server. IDP not working error interferes in this process & force 
stops the IDP services to backup any data until & unless the issue is 
resolved. Therefore, the following are a few critical reasons that set off 
this issue.
• If you have not updated the QB Desktop & IDP program to its latest 
update.
• The internet is not connecting with Intuit Data Protect due to improper 
firewall settings.
• The URL of the IDP server is not added to the list of trusted websites in 
the Windows OS.
• When you cannot back up the company file data using IDP due to 
IBuEngHost.eve file not working or running in the system.
• The MS.NET version that is installed in the Windows OS is outdated.
• When you typed the wrong log-in details for IDP.
• When the Intuit online backup function is under maintenance.
Intuit Data Protect Backup Failed: Need 
Prompt Help!!
The following methods have to be performed manually. Going 
through the steps as they are written will furnish you with the 
exact positive outcome you are looking for.
Solution 1: Delete the history of Internet 
Explorer
• Launch your Internet Explorer & choose the Tool tab.
• If, in any case, you cannot locate the Tools tab hit ALT to see the 
hidden tabs.
• Then, from the Tools tab, click on the Internet options.
• Proceed by clicking on the General tab & click Delete from the 
Bowsing History option.
• Tickmark on the boxes saying:
1. Temporary Internet files and website files
2. Cookies
3. History
4. Form Data
5. InPrivate Filtering
• Then, remove the tick marks beside Preserve Favorites & 
Website Data
• Click on the Delete option to clear the list.
• Post that, from the Content tab, choose Clear SSL state & hit OK.
Solution 2: Add IDP to the trusted website list
• In Internet Explorer, select the Tool tab & go to the Internet option.
• Then, under the Security tab, remove the checkmark against 
Enable Protected Mode.
• Click on the trusted Sites & choose Sites.
• Then, in the zone checkbox, remove the tick mark beside Require 
Server Verification for all sites.
• Afterward, do add *.backup.com, *.intuit.com, and *.intuit.net.
• Then, choose Close.
• Now, in the Privacy tab, click on Sites.
• Now, type *.quickbooks.com and *.intuit.com in the address 
section of the Website box.
• Then, click on Allow every time you add a new address.
• Choose Ok.
Wrapping Up!!
IDP is a brilliant asset for any business, especially regarding day-to-
day backups that are automatically initiated. So, performing these 
methods when IDP not working error hits the QB application must be 
followed. However, before applying the solution, check the 
configuration of IDP, too, as it could also trigger the issue. If nothing 
helps & problem is tenacious, call at 1.855.738.2784 right now.